Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Smeaton Healthcare (Plymouth)

stars
stars 22 June 2022
All of the carers are very friendly and polite. They understand my needs and carry them out in a professional manner. The office staff are friendly and polite and will step in to cover if a carer is ill. An excellent care company I wouldn't hesitate to recommend.
Review from Brenda R (Client / Service User)
stars
stars 03 May 2022
The company is very considerate they ensure my mum is kept informed of any changes to her schedule via the phone. They make sure all needs are catered to. Considerate, professional and always happy to listen to my mum. All staff, from the office staff to carers, have a personal and understanding of
people's needs. They are consistently giving the same carers which means my mum and the carers get to know how things are liked but also consistency’s for Mum, giving structure. I would like to thank them personally from me as they have took a massive amount of stress away and given me confidence Mum is being cared for properly and as a normal person.
Review from Marie C (Daughter of Client/Service User)