39 High Street, Evesham, WR11 4DA
View Full Details of Helping Hands Home Care (Evesham)Helping Hands provided temporary home care to my wife every morning for about a month to support her recovery after she came home from hospital after a major operation. Each Carer helped my wife to wash / shower, assisted in maintaining personal hygiene, put on the dreaded surgical stockings, helped her to dress and generally got her ready to face the day ahead. Without exception, each one of Helping Hands' staff were friendly, polite, compassionate, understanding, thoroughly professional and arrived on time. My wife also enjoyed the brief chat with them each morning and looked forward to their daily visits. We were delighted with the service which met all our expectations.
Myself and my brother employed Helping Hands as my mother was diagnosed with vascular Dementia and she wanted to remain in her own home for as long as possible. So we employed Helping Hands to provide an hours daily care for a lunchtime visit to cook her a meal and prepare her tea and a two hour visit for a wash once a week as well. I found that this worked very well for us and covered all the bases once a care plan with the management was agreed. Once that was agreed it was very easy to hold Helping Hands to account with the daily objectives which were the same everyday with other objectives added depending on the day of the week, one day we would add cleaning the kitchen and the next day do mum's food shopping. The communication was very good if anything was required or any issues Helping Hands would always call me and we would agree a plan with them. But now unfortunately the dementia is getting worse and for her own safety she has had to go into long term care for her own safety.
Happy with the service and timekeeping. Happy that management has been able to secure extra call time with social services. Staff assist with extra requirements as and when needed.
My husband has been a client for five years approximately. We have been extremely satisfied with both the care and kindness he has received. The attention and approach are always cheerful and professional. He feels he always has a friend when the carers are here!
Helping Hands provided temporary home care to my wife every morning for about a month to support her recovery after she came home from hospital after a major operation. Each Carer helped my wife to wash / shower, assisted in maintaining personal hygiene, put on the dreaded surgical stockings, helped her to dress and generally got her ready to face the day ahead. Without exception, each one of Helping Hands' staff were friendly, polite, compassionate, understanding, thoroughly professional and arrived on time. My wife also enjoyed the brief chat with them each morning and looked forward to their daily visits. We were delighted with the service which met all our expectations.
Myself and my brother employed Helping Hands as my mother was diagnosed with vascular Dementia and she wanted to remain in her own home for as long as possible. So we employed Helping Hands to provide an hours daily care for a lunchtime visit to cook her a meal and prepare her tea and a two hour visit for a wash once a week as well. I found that this worked very well for us and covered all the bases once a care plan with the management was agreed. Once that was agreed it was very easy to hold Helping Hands to account with the daily objectives which were the same everyday with other objectives added depending on the day of the week, one day we would add cleaning the kitchen and the next day do mum's food shopping. The communication was very good if anything was required or any issues Helping Hands would always call me and we would agree a plan with them. But now unfortunately the dementia is getting worse and for her own safety she has had to go into long term care for her own safety.
Happy with the service and timekeeping. Happy that management has been able to secure extra call time with social services. Staff assist with extra requirements as and when needed.
My husband has been a client for five years approximately. We have been extremely satisfied with both the care and kindness he has received. The attention and approach are always cheerful and professional. He feels he always has a friend when the carers are here!