Helping Hands Home Care (Evesham)

39 High Street, Evesham WR11 4DA
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9.8 12 Reviews
  • Helping Hands Home Care (Evesham), Evesham
Helping Hands Home Care (Evesham & Cotswolds) provides care that meets individual's needs.

Surrounded by the picturesque countryside of five different counties is Evesham and for those that live in the area, there is a team of dedicated carers from Helping Hands.

Working together to provide the very best in home care, the team cover Broadway, The Cotswolds, Evesham, Moreton-in-Marsh, Pershore, Shipston-on-Stour and the surrounding areas.

Whether you need regular visits throughout the week to help you keep on top of your household chores, or more intensive live-in support for a complex condition, Helping Hands Home Care provide individually tailored support that is completely unique to you and your requirements.

It may be that you are returning home following a spell in hospital and would like a little support on your road to recovery, or perhaps your loved one is living with dementia and you’d like more regular support in place for them as their condition progresses.

Whatever it is you need, the team at Helping Hands have over 30 years’ experience providing dedicated home care to over 40,000 families across the UK. Offering a fully managed service that is regulated by the Care Quality Commission (CQC), you can rest assured that your care is safe, efficient and reliable.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £34.60
  • Weekly Live-in Care Fees: from £1895

We charge half hour, 3/4 hour and hourly rates, plus a flat travel charge of £4.50 per visit. We also provide waking and sleeping night services. Full costings can be provided.

These prices are only a guideline, please contact Helping Hands Home Care (Evesham) to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in charge

  • Hayley Hutton (Branch Care Manager)

Helping Hands Home Care (Evesham) Reviews (12)

9.8

Helping Hands Home Care (Evesham) has a Review Score of 9.8 (9.803) out of 10, based on 11 reviews in the last 2 years.
Over all time Helping Hands Home Care (Evesham) has 12 reviews.

Overall Experience
  • 10
  • 2
  • 0
  • 0
  • 0
Date Published
  • 12
  • 10
  • 10
  • 11
  • 1
Reviewer Connection to Helping Hands Home Care (Evesham)
  • 5
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 12, showing 1-12
Review from N P (Daughter of Client) published on 18 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both myself and mum are extremely happy with all aspects of Helping Hands, the ladies are lovely and mum gets on well with them, for mum it's the company and having someone to talk to, go for a walk, help with certain jobs in the house, her favourite is Heather, they have a real connection. I feel as
a daughter, they have a real connection. I feel as a daughter that she is in very safe hands. Thank you so much.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Evesham)

Thank you for taking the time to leave us a 5* review, we really do appreciate it.We are pleased to know both yourself and your Mum are extremely happy with all aspects of Helping Hands as the ladies are all lovely and your Mum gets on well with them. It is lovely that for Mum she particularly enjoys the company and having someone to talk to, go for a walk with and help around the house with certain jobs.We are also glad to hear you feel the carers in particular Heather have a real connection with Mum and as her Daughter you feel she is in very safe hands. We will be sure to pass on your lovely feedback and thanks to the team.Kindest regards Katie

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Review from Tania C (Daughter of Client) published on 18 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father loves his visits from Helping Hands.
I live abroad so can't visit as often as I would like.
I read the blog on a daily basis so I know exactly what's going on which is peace of mind for me.
The carers that visit Dad lift his spirits which is fantastic.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Evesham)

Thank you for taking the time to leave us a review, we really do appreciate it. We are so pleased to hear your Father loves his visits from Helping Hands and the carers visits lift his spirits. It is also great to hear that the daily logs which tell you what has been going on provides you with peace of mind. We will be sure to pass on your feedback to the team.Kindest regards Katie

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Review from A T (Daughter of Client) published on 11 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been receiving care from Helping Hands for the past two years, and it has been excellent. The carers give such good care and support and have been so kind, warm and friendly. It makes such a difference. I recommend Helping Hands wholeheartedly, and the management listens and wants to provide
a good service and the best care, too.
Reply from Katie Rathbone, Home Manager at Helping Hands Home Care (Evesham)

Thank you for taking the time to leave us a 5* review and for recommending Helping Hands, we really do appreciate it. We are thrilled to hear that the care your Mother has been receiving over the past two years has been excellent, and the carers are kind, warm, friendly and provide such good care and support.It is also great to hear the management listen and want to provide the best care they can too. We will be sure to pass on your feedback to the team at Evesham Kindest regards

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Review from D S (Daughter of Client) published on 18 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the first phone call to Mums care plan becoming active, I found all the staff friendly, knowledgeable & reassuring. Mum has found the process comforting & stress free which is great considering her early Alzheimer's. I wouldn't hesitate in recommending this company.
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Review from Anna Maria C (Friend of Client) published on 18 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I contacted the Helping Hands branch manager to resolve the ongoing care issue. Branch manager handled the problem very well, which was impressive. She resolved the issue promptly with care and compassion. The most important thing for me was that she listened to what the family had to say.
Been with
Helping Hand for almost 25 years and never had a bad word to say. They are a very good care provider who looks after your loved one with the right attitude and care, and they are open to all needs.
Highly recommended to everyone.
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Review from Audrey C (Client) published on 29 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good. Very nice carers.
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Review from C M (Daughter of Client) published on 15 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Got in touch with Helping Hands as I was looking for a carer/domestic helper who would visit my Mum at a regular time and not leave her not knowing if someone was coming or not. The young lady who visits now is always on time, very caring and always looking to fulfil Mum's needs and requests. As I live
abroad I depend on the online communication very much. I am able to read how Mum was during the visit, she writes what she did i.e. changing the bed covers. Helping Hands even managed to organise a driver for Mum to take her to an appointment at short notice. All in all, I'm very pleased and Mum loves Sam's visits.
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Review from Chris B (Son of Client) published on 1 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Helping Hands were the fourth care agency we had used to help with my demented 90 year old mum. In contrast to others they did everything professionally but also in a friendly and sensitive way. Most of all they were kind to mum and reliable. Every experience we had was positive over a period of 18
months and I can unreservedly recommend them to anyone in a similar position to myself.
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Review from I B (Husband of Client) published on 24 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Helping Hands provided temporary home care to my wife every morning for about a month to support her recovery after she came home from hospital after a major operation.
Each Carer helped my wife to wash / shower, assisted in maintaining personal hygiene, put on the dreaded surgical stockings, helped
her to dress and generally got her ready to face the day ahead.
Without exception, each one of Helping Hands' staff were friendly, polite, compassionate, understanding, thoroughly professional and arrived on time. My wife also enjoyed the brief chat with them each morning and looked forward to their daily visits.
We were delighted with the service which met all our expectations.
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Review from G T (Son of Client) published on 24 April 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Myself and my brother employed Helping Hands as my mother was diagnosed with vascular Dementia and she wanted to remain in her own home for as long as possible. So we employed Helping Hands to provide an hours daily care for a lunchtime visit to cook her a meal and prepare her tea and a two hour visit
for a wash once a week as well. I found that this worked very well for us and covered all the bases once a care plan with the management was agreed. Once that was agreed it was very easy to hold Helping Hands to account with the daily objectives which were the same everyday with other objectives added depending on the day of the week, one day we would add cleaning the kitchen and the next day do mum's food shopping. The communication was very good if anything was required or any issues Helping Hands would always call me and we would agree a plan with them. But now unfortunately the dementia is getting worse and for her own safety she has had to go into long term care for her own safety.
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Review from Mitchell W (Client) assisted by family/friend published on 6 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Happy with the service and timekeeping.
Happy that management has been able to secure extra call time with social services.
Staff assist with extra requirements as and when needed.
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Review from M C (Wife of Client) published on 26 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been a client for five years approximately. We have been extremely satisfied with both the care and kindness he has received. The attention and approach are always cheerful and professional. He feels he always has a friend when the carers are here!
Reply from Hayley Hutton, Digital Marketing Executive at Helping Hands Home Care (Evesham)

Thank you so much for taking the time to leave such a wonderful review for us! It has been an absolute pleasure to support your husband and it is lovely to hear your kind words about our team - they will be delighted to learn of your praise for them. Always happy to help!
With very best wishes,

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Current Review Score: 9.8 (9.803)

Overview of Review Score

The Review Score of 9.8 (9.803) out of 10 for Helping Hands Home Care (Evesham) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.803 for Helping Hands Home Care (Evesham) is calculated as follows: ( (55 Excellents x 5) + (9 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 66 Ratings = 4.803
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Helping Hands Home Care (Evesham) is based on 11 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Nov 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (1)

Hayley

Hayley Hutton

Job Title: Branch Care Manager

My role is to ensure high-quality, safe care and smooth daily operations, keeping customers and carers happy with positive outcomes. I joined Helping Hands in December 2022, but have worked in care for eight years.


I‘m proud of my hardworking, caring, and inspirational team.


Married with two young children, I love spending all my free time with family and also enjoy socialising with friends.

Frequently Asked Questions about Helping Hands Home Care (Evesham)

What Type of Services does Helping Hands Home Care (Evesham) offer?

Helping Hands Home Care (Evesham) offers Home Care.

How many Carers does Helping Hands Home Care (Evesham) employ?

Helping Hands Home Care (Evesham) employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helping Hands Home Care (Evesham) to verify any information. View our terms and conditions. Helping Hands Home Care (Evesham) has an Enhanced Service - more info.