Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Goldcrest Healthcare Service (Midlands)

stars
stars 19 April 2023
The company and staff are very caring and professional in all they do. The carer is very helpful and understanding, communication is outstanding and she keeps me and my sister up to date with regard to my dad, who they care for. Great service.
Review from Jan B (Daughter of Client/Service User)
stars
stars 13 April 2022
My husband has Lewy body dementia. We have had Goldcrest coming in daily since April 2021. The carers we have are brilliant with my husband. They interact with him and show him the utmost respect. He had a spell in hospital. We now have the carers back with us, the whole of the team is there for
you. They treat the family of the person they care for also with great respect. We now have them coming in 4 times a day because his illness has gotten worse. I can honestly say I would recommend the two carers we have, they are second to none.
Review from M J (Wife of Client/Service User)