Submit a Review for Walfinch Harrow & Brent
Suite 206A, 2nd Floor, 1-9 St Ann's Road, Harrow, HA1 1LQ
View full details of Walfinch Harrow & BrentLatest Reviews for Walfinch Harrow & Brent
26 November 2025
We have been using Walfinch since the diagnosis and are really happy with the level of care the carers provide. In particular, Vishal, who provides a level of care similar to a family member. He is an outstanding individual, compassionate and really caring and is a total asset to the company.
18 November 2025
The Carers are always on time and do a very good job. They are very friendly with my mum, thanks Ashvini and Shweta. Keep up the good work
Rocky khan.
18 November 2025
I wish to compliment Anita on the incredible dedication she has to her role as our carer when she comes to our home. She is superb and caring, professional in every way. We benefit from her experience, and she does everything possible to help
She is always early and never forgets anything about
our requirements, and what benefits us. Wallfinch are lucky to have her
13 November 2025
My mothers'experience with Wallfinch has been SUPERB- the staff always arrive in good time and are extremely professional! They pay close attention have studied and continuously monitor my mother's physical; mental and health needs. The day carers are integral in alerting me to vital aspects of my
mother's care. The cooperate with myself including other professionals that frequent the home with regard to my mothers care needs. Shraddha and Shivangi are downright reliable- they have built a strong team which has resulted in a seamless Service. Both ladies have 100% Embraced their roles and as a result are indispensable, reliable and trustworthy as individuals with a total heart of dedication to my mum! Thank you is all we can say as a family!
04 November 2025
My dad has been with the agency for 3 weeks I would like to acknowledge the following day care Anita. She has cared for my dad over and beyond expectations. She is professional thorough and when she is with our father I don't have to worry about anything. Her dedication to this generation of
elderly care is outstanding.
She does exercises with him, she sings with him she keeps him upbeat and is so dedicated and conscious. My review is for this imperious carer. Thank you so much.
16 September 2025
I have known the carer through a very dear friend of mine who is living with progressive Parkinson and I cannot speak highly enough of him. The love, care and patience he provides is exceptional. He is truly an angel sent. He treats my dear friend as if he were his own family with genuine
compassion. He blends with all of us with his warm, approachable with a positive attitude.
12 August 2025
We feel incredibly fortunate to have our carer. She has been a truly wonderful carer for our daughter - kind, attentive, patient, and full of warmth. From the very beginning, she built a strong and trusting bond with our daughter, who absolutely lights up when she sees her.
29 July 2025
This is my first time using Walfinch and they have been so helpful in looking after my Dad following his release from hospital. All members of staff that we have dealt with (from the carers themselves to the ladies in the office on the other end of the phone) have been polite, caring and very
understanding to my Dad's situation. They have been a great help and support not only to my Dad but also to myself and my sister as we look after my Dad in his home. Every visit they are happy and supportive and treat Dad with so much care and respect. They have built up a great rapport with him and encourage him to walk with his frame, do exercises to build up his strength as well as drink/eat and even play games with him. All staff have been great but I must give a special mention to a few specific members of staff who are just lovely and a credit to your Company. Thank you!
29 July 2025
Wonderful care service, with regular reviews to ensure the client is receiving the right care. All the carers are kind and courteous to both the individual patient and the family. They make great efforts in getting to know what their clients needs and likes, and always tries to accommodate all
requests. It doesn't matter how unresponsive the patient us, the carers are always respectful and chatty, making sure every move is pre-informed.
21 July 2025
An outstanding service to our daughter from the whole team - from sorting out the rota to providing the care.
Our daughter has special needs and thus needs special unique type of care and support.
Keep up the excellent standard.
27 May 2025
Our carer was very helpful and caring to my husband. She was always on time and my husband didn't want help but he changed his mind as from the start he felt the carer really helped him
Thank you for your help.
23 September 2024
The carer who cared for my mum who was ill with cancer. She was amazing she looked after our mum like she was her own grandmother. She brought joy and a smile to her face throughout the last days/weeks of her life. I cannot thank her enough. She is kind, sympathetic, generous, humble and overall
extremely great at her job. I could say 1000 great words about her.
Walfinch are amazing and well-organised professionals. The manager is extremely lovely and gave us the best service and carer and I thank them so much.
10 September 2024
Excellent care team, my mother is well looked after and the carer are polite and attentive. The only minor issue we have had is when they send a new person without much notice but when I have pointed it out to them they have acted on it.
It's a shame the schedule is sent so late on Sunday night.
Apart from that the carer has been very good. They seem well trained and the staff are always contactable.
It's been very positive for us and my mother is happy with the service and have got into a good routine.
Very happy to recommend Walfinch Harrow and Brent.
09 September 2024
Very good staff, takes care of client needs.
Definitely recommend to others.
I am happy with the service and helpfulness from all Walfinch staff.
Staff in office are also great and very helpful.
Carers must know care plan completely at all times.
09 September 2024
They are prompt, caring and friendly. What more can I say that's what you need from a carer. They are better than any other carers I've ever had and I've had several different companies. I don't know what else to write except they are good and we need more care companies like them.
07 February 2024
I have been with this company for nearly 2 and a half years and the service is very good. The carers are friendly, kind, caring and supportive. They arrive on time and carry out their work efficiently.
Should a problem arise it is dealt with promptly, satisfactorily and in a very polite manner by
management and office staff alike.
I am very satisfied and have already recommended the company to others.
17 January 2024
The care provided by Walfinch has been excellent. The carers are able to communicate with the client in their mother tongue which makes it easier for the carer and the client to meet their needs. The care agency and carers always communicate if they are running late. The carers follow the care plan
and everything is left clean and tidy. Having this extra support has given us and the family the flexibility to go to work and socialize knowing that the client is looked after. I highly recommend Walfinch to other people.
16 May 2023
Very nice company I like to thank a very helpful manager and all of the team. The carers are wonderful. Very kind and professional. Thanks to all carers.
02 August 2022
I have been using Walfinch since March 2022 when my father had a stroke. The carers are all very professional and kind. They were a pleasure to deal with. We received the schedule of carers each week and they were always on time and stayed for the full period. They made us all feel very comfortable
and looked after my dad with dignity and professionalism. I would highly recommend them.
13 June 2022
We were very happy with all the girls, they did anything you asked. They made sure I did my exercises each day.
We would recommend your services to anyone I have already told a couple of people.
Thank you once again for all your help in my recovery.
Latest Reviews for Walfinch Harrow & Brent
26 November 2025
We have been using Walfinch since the diagnosis and are really happy with the level of care the carers provide. In particular, Vishal, who provides a level of care similar to a family member. He is an outstanding individual, compassionate and really caring and is a total asset to the company.
18 November 2025
The Carers are always on time and do a very good job. They are very friendly with my mum, thanks Ashvini and Shweta. Keep up the good work
Rocky khan.
18 November 2025
I wish to compliment Anita on the incredible dedication she has to her role as our carer when she comes to our home. She is superb and caring, professional in every way. We benefit from her experience, and she does everything possible to help
She is always early and never forgets anything about
our requirements, and what benefits us. Wallfinch are lucky to have her
13 November 2025
My mothers'experience with Wallfinch has been SUPERB- the staff always arrive in good time and are extremely professional! They pay close attention have studied and continuously monitor my mother's physical; mental and health needs. The day carers are integral in alerting me to vital aspects of my
mother's care. The cooperate with myself including other professionals that frequent the home with regard to my mothers care needs. Shraddha and Shivangi are downright reliable- they have built a strong team which has resulted in a seamless Service. Both ladies have 100% Embraced their roles and as a result are indispensable, reliable and trustworthy as individuals with a total heart of dedication to my mum! Thank you is all we can say as a family!
04 November 2025
My dad has been with the agency for 3 weeks I would like to acknowledge the following day care Anita. She has cared for my dad over and beyond expectations. She is professional thorough and when she is with our father I don't have to worry about anything. Her dedication to this generation of
elderly care is outstanding.
She does exercises with him, she sings with him she keeps him upbeat and is so dedicated and conscious. My review is for this imperious carer. Thank you so much.
16 September 2025
I have known the carer through a very dear friend of mine who is living with progressive Parkinson and I cannot speak highly enough of him. The love, care and patience he provides is exceptional. He is truly an angel sent. He treats my dear friend as if he were his own family with genuine
compassion. He blends with all of us with his warm, approachable with a positive attitude.
12 August 2025
We feel incredibly fortunate to have our carer. She has been a truly wonderful carer for our daughter - kind, attentive, patient, and full of warmth. From the very beginning, she built a strong and trusting bond with our daughter, who absolutely lights up when she sees her.
29 July 2025
This is my first time using Walfinch and they have been so helpful in looking after my Dad following his release from hospital. All members of staff that we have dealt with (from the carers themselves to the ladies in the office on the other end of the phone) have been polite, caring and very
understanding to my Dad's situation. They have been a great help and support not only to my Dad but also to myself and my sister as we look after my Dad in his home. Every visit they are happy and supportive and treat Dad with so much care and respect. They have built up a great rapport with him and encourage him to walk with his frame, do exercises to build up his strength as well as drink/eat and even play games with him. All staff have been great but I must give a special mention to a few specific members of staff who are just lovely and a credit to your Company. Thank you!
29 July 2025
Wonderful care service, with regular reviews to ensure the client is receiving the right care. All the carers are kind and courteous to both the individual patient and the family. They make great efforts in getting to know what their clients needs and likes, and always tries to accommodate all
requests. It doesn't matter how unresponsive the patient us, the carers are always respectful and chatty, making sure every move is pre-informed.
21 July 2025
An outstanding service to our daughter from the whole team - from sorting out the rota to providing the care.
Our daughter has special needs and thus needs special unique type of care and support.
Keep up the excellent standard.
27 May 2025
Our carer was very helpful and caring to my husband. She was always on time and my husband didn't want help but he changed his mind as from the start he felt the carer really helped him
Thank you for your help.
23 September 2024
The carer who cared for my mum who was ill with cancer. She was amazing she looked after our mum like she was her own grandmother. She brought joy and a smile to her face throughout the last days/weeks of her life. I cannot thank her enough. She is kind, sympathetic, generous, humble and overall
extremely great at her job. I could say 1000 great words about her.
Walfinch are amazing and well-organised professionals. The manager is extremely lovely and gave us the best service and carer and I thank them so much.
10 September 2024
Excellent care team, my mother is well looked after and the carer are polite and attentive. The only minor issue we have had is when they send a new person without much notice but when I have pointed it out to them they have acted on it.
It's a shame the schedule is sent so late on Sunday night.
Apart from that the carer has been very good. They seem well trained and the staff are always contactable.
It's been very positive for us and my mother is happy with the service and have got into a good routine.
Very happy to recommend Walfinch Harrow and Brent.
09 September 2024
Very good staff, takes care of client needs.
Definitely recommend to others.
I am happy with the service and helpfulness from all Walfinch staff.
Staff in office are also great and very helpful.
Carers must know care plan completely at all times.
09 September 2024
They are prompt, caring and friendly. What more can I say that's what you need from a carer. They are better than any other carers I've ever had and I've had several different companies. I don't know what else to write except they are good and we need more care companies like them.
07 February 2024
I have been with this company for nearly 2 and a half years and the service is very good. The carers are friendly, kind, caring and supportive. They arrive on time and carry out their work efficiently.
Should a problem arise it is dealt with promptly, satisfactorily and in a very polite manner by
management and office staff alike.
I am very satisfied and have already recommended the company to others.
17 January 2024
The care provided by Walfinch has been excellent. The carers are able to communicate with the client in their mother tongue which makes it easier for the carer and the client to meet their needs. The care agency and carers always communicate if they are running late. The carers follow the care plan
and everything is left clean and tidy. Having this extra support has given us and the family the flexibility to go to work and socialize knowing that the client is looked after. I highly recommend Walfinch to other people.
16 May 2023
Very nice company I like to thank a very helpful manager and all of the team. The carers are wonderful. Very kind and professional. Thanks to all carers.
02 August 2022
I have been using Walfinch since March 2022 when my father had a stroke. The carers are all very professional and kind. They were a pleasure to deal with. We received the schedule of carers each week and they were always on time and stayed for the full period. They made us all feel very comfortable
and looked after my dad with dignity and professionalism. I would highly recommend them.
13 June 2022
We were very happy with all the girls, they did anything you asked. They made sure I did my exercises each day.
We would recommend your services to anyone I have already told a couple of people.
Thank you once again for all your help in my recovery.