Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Eleanor Nursing & Social Care Ltd - Brent

stars
stars 17 November 2025
Love the staff and how they perform, you should pay them more!
Review from P J (Son of Client/Service User)
stars
stars 28 October 2025
I am happy with this care agency. The communicate respectfully and care about their clients needs. The carers are pleasant and and proficient in their interactions with my mother. She is also happy with the carers and how they conduct themselves. The office staff are helpful and make good
efforts to provide solutions when necessary. We are both happy with the agency. I would like to thank you for all they have done so far.
Review from Sandra B (Daughter of Client/Service User)
stars
stars 19 November 2024
Carers are very kind and caring. My dad is quite demanding and they manage his requests well. They are friendly and have developed a good rapport with him. They have good communication and they listen to my dad and the family.
Review from S P (Daughter of Client/Service User)
stars
stars 28 May 2024
Could do with more time with client.
Review from D M (Client / Service User)
stars
stars 02 May 2024
I didn't any complaint with company. I just have issues with time to send the carers and overall they provided very good services. They always lessons my problem and changed the things according to my choices.
Review from Vernon M (Client / Service User)