Submit a Review for Helping Hands Home Care (Wigan)
Suite 212, Atlas House Thrive, Caxton Close, Wigan, WN3 6XU
View Full Details of Helping Hands Home Care (Wigan)Latest Reviews for Helping Hands Home Care (Wigan)
22 August 2025
I recently used your services as sit in care for my wife while I was having cataract surgery. The carers who came were very friendly and helpful and really looked after my wife who has alzheimers.I could not have asked for better care.I would recommend your company to anyone, you are simply the best.
22 August 2025
Overall the service has been really good, the carers are realible, very friendly and on time. I feel confident with the level of care provided for my stepdad and Helping Hands are a vast improvement on the previous care agency that we had in place. If I have any concerns or queries, these are usually dealt with promptly by the team - either by the office-based team or the carers themselves. It is useful to receive the weekly rota so that my Stepdad has an idea of who is coming. Generally, we are very satified with the service.
18 August 2025
Ever since we brought Helping Hands in to provide care for my aunt, initially for evenings only, but in June this year we transferred all her care needs to them - morning, lunch, tea and evening. This has proved beneficial for her and for the people, family and friends who interact with her. Helping Hands are professional, courteous, friendly and caring. My aunt currently has 4 hrs a day with them and it has been a big improvement on what we had before. If you booked them for an hour, they stay the hour, which is what we want and more importantly what she is paying for. Overall, I highly recommend anybody in the Wigan postcode to use this office and its staff, they are first class and nothing is too much trouble when visiting/caring for my aunt.
18 August 2025
A genuine lifesaver. Helping Hands Wigan has been an absolute godsend for our family. Their flexibility is second to none-nothing ever feels like too much trouble, and they've always managed to adapt around our ever-changing needs without fuss or fanfare. That kind of responsiveness is rare and invaluable. They're incredibly easy to get hold of-communication is always prompt, clear, and kind, which, in moments of stress or when you're juggling a thousand things, makes the world of difference. But more than anything, it's the human touch that sets Helping Hands apart. Warm, capable, and quietly reassuring-they don't just "do the job," they care. And when life throws its inevitable curveballs, having that kind of support feels like a hand on your shoulder. I honestly don't know what we'd have done without them.
18 August 2025
Within 1 month of contracting with Helping Hands to care for and give support to our brother, we could see the difference the care team brought. The carers are exceptional and nothing is too much trouble for the management team for every additional request we have made. The carers are respectful, really efficient and genuinely get to know our brothers needs. After 12 months with Helping Hands we would highly recommend them they are head & shoulders ahead of other care providers we have used. Yes slightly more expensive than others but the increased value is worth the quality of care given
09 January 2025
Excellent service, happy with all the carers and support staff. My mum feels relaxed and happy with everyone who's been over to see her. Communications have been good and we get the rotas before the sessions start each week, a few appointments have been delayed due to staff absence but we fully understand why.
09 January 2025
Mum has been receiving care from Helping Hands Home Care for 6 months now and we honestly can't fault them. The rota we get each week is really good so mum knows who to expect and what time they are coming. Each and every carer seems to genuinely care and is willing to do anything mum asks, even just walking her up the road for some fresh air or sitting having a chat. It gives me peace of mind knowing that mum is happy with her carers and has no complaints.
08 January 2025
Helping Hands Home Care have been providing care to my father-in-law and mother-in-law for the past 8 months. The carers are all excellent and have always shown them respect and compassion. As a family we are really grateful for the care given by Helping Hands. We would not hesitate in recommending Helping Hands.
08 January 2025
I have found Helping Hands Home Care to be very professional and very efficient. They provided exactly what we asked of them and my Mum was delighted with the friendliness of the carers who visited her. I would not hesitate to recommend Helping Hands to anyone in a similar situation to my Mum.
30 September 2024
Well, what can I say. This review does not relate to any particular month but to the whole of the service we have received. My wife and I have had exceptional care . Pleasant, thoughtful and caring. And so valuable to us. And this is every one of your team that visits us.
10 February 2023
A very reliable and high standard of care is supplied by Helping Hands. Everything we ask for is completed in an efficient manner with great communication. A brilliant level of thought is given to our family member along with treating them with dignity, whilst assisting them with day to day living at home.
09 February 2023
We've found Helping Hands to be professional and caring when looking after my Grandmother over the last few years. The staff are friendly with her, and always make sure that she's as comfortable as possible. Unlike other firms we've had in the past they never give the impression that they're having to rush what they're doing so they can hurry off to another appointment.
13 January 2023
Anything we ask for in the care of our relative is always completed in an efficient and timely manner. Always reliable and communicate well with her, her husband and ourselves. Friendly and approachable staff. High standards.
Latest Reviews for Helping Hands Home Care (Wigan)
22 August 2025
I recently used your services as sit in care for my wife while I was having cataract surgery. The carers who came were very friendly and helpful and really looked after my wife who has alzheimers.I could not have asked for better care.I would recommend your company to anyone, you are simply the best.
22 August 2025
Overall the service has been really good, the carers are realible, very friendly and on time. I feel confident with the level of care provided for my stepdad and Helping Hands are a vast improvement on the previous care agency that we had in place. If I have any concerns or queries, these are usually dealt with promptly by the team - either by the office-based team or the carers themselves. It is useful to receive the weekly rota so that my Stepdad has an idea of who is coming. Generally, we are very satified with the service.
18 August 2025
Ever since we brought Helping Hands in to provide care for my aunt, initially for evenings only, but in June this year we transferred all her care needs to them - morning, lunch, tea and evening. This has proved beneficial for her and for the people, family and friends who interact with her. Helping Hands are professional, courteous, friendly and caring. My aunt currently has 4 hrs a day with them and it has been a big improvement on what we had before. If you booked them for an hour, they stay the hour, which is what we want and more importantly what she is paying for. Overall, I highly recommend anybody in the Wigan postcode to use this office and its staff, they are first class and nothing is too much trouble when visiting/caring for my aunt.
18 August 2025
A genuine lifesaver. Helping Hands Wigan has been an absolute godsend for our family. Their flexibility is second to none-nothing ever feels like too much trouble, and they've always managed to adapt around our ever-changing needs without fuss or fanfare. That kind of responsiveness is rare and invaluable. They're incredibly easy to get hold of-communication is always prompt, clear, and kind, which, in moments of stress or when you're juggling a thousand things, makes the world of difference. But more than anything, it's the human touch that sets Helping Hands apart. Warm, capable, and quietly reassuring-they don't just "do the job," they care. And when life throws its inevitable curveballs, having that kind of support feels like a hand on your shoulder. I honestly don't know what we'd have done without them.
18 August 2025
Within 1 month of contracting with Helping Hands to care for and give support to our brother, we could see the difference the care team brought. The carers are exceptional and nothing is too much trouble for the management team for every additional request we have made. The carers are respectful, really efficient and genuinely get to know our brothers needs. After 12 months with Helping Hands we would highly recommend them they are head & shoulders ahead of other care providers we have used. Yes slightly more expensive than others but the increased value is worth the quality of care given
09 January 2025
Excellent service, happy with all the carers and support staff. My mum feels relaxed and happy with everyone who's been over to see her. Communications have been good and we get the rotas before the sessions start each week, a few appointments have been delayed due to staff absence but we fully understand why.
09 January 2025
Mum has been receiving care from Helping Hands Home Care for 6 months now and we honestly can't fault them. The rota we get each week is really good so mum knows who to expect and what time they are coming. Each and every carer seems to genuinely care and is willing to do anything mum asks, even just walking her up the road for some fresh air or sitting having a chat. It gives me peace of mind knowing that mum is happy with her carers and has no complaints.
08 January 2025
Helping Hands Home Care have been providing care to my father-in-law and mother-in-law for the past 8 months. The carers are all excellent and have always shown them respect and compassion. As a family we are really grateful for the care given by Helping Hands. We would not hesitate in recommending Helping Hands.
08 January 2025
I have found Helping Hands Home Care to be very professional and very efficient. They provided exactly what we asked of them and my Mum was delighted with the friendliness of the carers who visited her. I would not hesitate to recommend Helping Hands to anyone in a similar situation to my Mum.
30 September 2024
Well, what can I say. This review does not relate to any particular month but to the whole of the service we have received. My wife and I have had exceptional care . Pleasant, thoughtful and caring. And so valuable to us. And this is every one of your team that visits us.
10 February 2023
A very reliable and high standard of care is supplied by Helping Hands. Everything we ask for is completed in an efficient manner with great communication. A brilliant level of thought is given to our family member along with treating them with dignity, whilst assisting them with day to day living at home.
09 February 2023
We've found Helping Hands to be professional and caring when looking after my Grandmother over the last few years. The staff are friendly with her, and always make sure that she's as comfortable as possible. Unlike other firms we've had in the past they never give the impression that they're having to rush what they're doing so they can hurry off to another appointment.
13 January 2023
Anything we ask for in the care of our relative is always completed in an efficient and timely manner. Always reliable and communicate well with her, her husband and ourselves. Friendly and approachable staff. High standards.