Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


All reviews must comply with our Review Policy Content Standards.       Top tips for writing a review

0 characters (200 minimum, 1000 maximum)

How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Mathalie Care Services

stars
stars 20 August 2025
Care provided to my aunt is of high standard for her health and wellbeing. My aunt is happy with the care and the carers. Carers go the extra mile. Gives me peace of mind to know my aunt is safe in their care.
Review from Haleema S (Niece of Client/Service User)
stars
stars 01 July 2025
I'm very satisfied with Mathalie Care. They have provided a personalised service for my twin daughters who have physical and mental disabilities. They found the ideal carer to match with our family. The carer is punctual professional and a lovely lady. The team have all been helpful in the care and making sure all is well. I would highly recommend Mathaliecare to anyone looking for reliable and professional home care services.
Review from Hassan S (Father of Client/Service User)
stars
stars 30 May 2025
I would highly recommend Mathalie Care. They have provided a personalised service for my son who has a disability. They found the ideal carer to match with our family. The carer is punctual professional and a lovely lady. The team have all been helpful in his care and making sure all is well.
Review from Stephanie P (Client / Service User)
stars
stars 30 May 2025
As a close friend of a client receiving care from Mathaliecare Services Ltd, l I've been truly impressed by the quality and professionalism of their service. The staff are kind, respectful, and genuinely dedicated to their work. They've gone above and beyond to ensure my friend feels comfortable, supported, and valued. It's clear they provide not just care, but compassion. I would highly recommend Mathaliecare to anyone looking for reliable and professional home care services.
Review from Dushyantha J (Friend of Client/Service User)
stars
stars 30 May 2025
We are very pleased with the service provided, especially one staff member in particular who takes excellent care and is very professional and particular about everything he does. He is punctual and very conscious about his duties. We are very happy with both the services provided by the company and the carer. Thanks for all that you do.
Review from S D (Daughter of Client/Service User)
stars
stars 30 May 2025
Care which my wife is getting from Mathalie Care Services is excellent. The staff allocated to my wife for her spinal problems are very supportive, punctual and carry out the exercise routines diligently. The management too keeps reviewing the care standards. Overall best treatment is provided.
Review from Asad R (Husband of Client/Service User)