Submit a Review for Radfield Home Care Loughborough, Charnwood & Melton Mowbray
Unit 8 & 9, Ark Business Centre, Gordon Road, Loughborough, LE11 1JP
View Full Details of Radfield Home Care Loughborough, Charnwood & Melton MowbrayLatest Reviews for Radfield Home Care Loughborough, Charnwood & Melton Mowbray
13 August 2025
Generally happy with the service provided, but some areas could be better. All the carers are pleasant. Written English could be better. Some use their initiative more than others. Luckily I live next door.
06 August 2025
Mum is happy with care and support they give her. She knows she needs their for support. They are always polite and now they know her needs. Mum is changing but they do help with that. The main thing is she is being looked after, and I too feel happy with the support they give her.
03 July 2025
My mother started using this service in December 2024. From the first meeting to assess her needs and to find out what her preferences were and all her likes and dislikes, they really listened to her and respected her wishes. They also didn't rush her. As much as possible was documented for them to help her and to allow her to trust them and to feel safe with all the care that she increasingly needed. This was then put into practice on a daily basis. All the carers were so kind and gentle. They all did their best to help her to be comfortable and they often had to adapt at very short notice to her changing health and circumstances. The office team were also tremendously supportive, super efficient and effective at providing extra care when required, but also their communication was excellent. They made her feel safe and really 'cared' for. I wholeheartedly recommend them.
18 June 2025
Always on time and very pleasant. Interesting conversation. Staff come to sit with my husband so I can have some me time going to Pilates knowing he is safe so I can relax and enjoy time away from the house. It is usually the same three people so knows he will be calling. Nice to have a change of personnel. They check he has a drink before they leave.
18 June 2025
Two members of staff in particular are amazing in supporting my Dad. They are attentive, caring, thoughtful, considerate and very helpful. Another staff member too when she is free. Your unconditional reliable support has enabled my dad to remain at home where he wants to be. Any problems or queries are sorted out efficiently and in a timely manner by another two members of staff. Thank you so much
03 March 2025
Unparalleled service. Consistent attention to detail. The carer allocated to my mother doesn't just provide great care, she also brings my mother joy. I am totally confident in the care my mother receives. Highly recommend!
07 February 2025
Excellent service from the start. Carers very friendly and caring - always approachable. Very helpful and accommodating when we had a few minor emergency situations. Office staff and management also very helpful and understanding.
12 December 2024
Carers are always professional and caring towards my mother-in-law. Their visits are welcomed and break up the day for her. Nothing is too much trouble and any (rare) issues are dealt with quickly. All activities are carried out carefully and respectfully. The family are confident that my mother-in-law is being cared for and looked after at times when they cannot do it themselves. Thank you so much.
12 December 2024
Radfield staff are without exception caring and professional at all times.
06 November 2024
Radield has recently responded well to changes needed to make the care plan to suit Dad's needs and get to a team of care professionals. He and us are happy with it.
11 October 2024
We have been using Radfield Home Care for about 18 months, and have had several different carers over this period. As my husband's condition has deteriorated, we now have four visits daily, with two carers on three of these visits. We find almost all the carers to be efficient, friendly, well trained and generally very professional. We couldn't manage without them.
08 August 2024
Radfield Home Care provided daytime and nighttime care for my mother during her battle with Motor neurone disease (MND). Both my mum and dad had nothing but good things to say about all the carers and the service they provided. They often went above and beyond to help my parents during an extremely difficult time. Everyone from the carers to the Company Director was so invested in my mum's wellbeing. It was so comforting for us as a family to know that such lovely and caring people were looking after my mum and taking some of the pressure off my dad. Thank you to all at Radfield Home Care.
22 July 2024
I cannot praise the staff highly enough, we had an incident that I needed a carer for an evening at short notice and this was provided for us, she was an absolute star and coped extremely caring, kindly and efficiently with a difficult situation. A huge thank you to her.
15 July 2024
Wonderful carers, inappropriate management with outrageous financial penalties for cancellation following a hospital admission.
10 May 2024
Radfield have adapted to provide the most appropriate care for our mother. Their carers are kind, compassionate and reliable. They will do the jobs our Mum requests of them, find jobs or just stay and chat. Their help means that Mum can remain independent in her own home.
17 April 2024
I cannot praise the staff highly enough. They are really caring and respect you and nothing is too much trouble. As I haven't got any family, they make you feel like family.
16 April 2024
I enjoy the variety of carers and look forward to their arrival each morning. They are always keen to help us and give piecewise for any improvement. Contact with Head Office is always available and dealt with swiftly when necessary.
16 April 2024
Once I had gotten used to your carers coming in to help me twice a day I have now accepted their help and expertise. The staff who have visited me have been courteous, patient, kind, and willing to help me with any task I am unable to tackle myself - all very frustrating for me! (Thank you to all the Melton Team) Best wishes to you all.
10 April 2024
We are very happy with my husband’s sitter - he looks forward to him coming. We are very thankful that the sitter is a very good match for my husband. He helps him with his walking - doing lots of exercises. Unfortunately, we find it very expensive so can’t afford our sitter as much as we would like.
05 April 2024
Excellent service, always polite and obliging. Nothing is too much trouble and I never feel rushed, would recommend to anyone. They have turned up in time to get me ready for special events and are always asking if I need anything else.
Latest Reviews for Radfield Home Care Loughborough, Charnwood & Melton Mowbray
13 August 2025
Generally happy with the service provided, but some areas could be better. All the carers are pleasant. Written English could be better. Some use their initiative more than others. Luckily I live next door.
06 August 2025
Mum is happy with care and support they give her. She knows she needs their for support. They are always polite and now they know her needs. Mum is changing but they do help with that. The main thing is she is being looked after, and I too feel happy with the support they give her.
03 July 2025
My mother started using this service in December 2024. From the first meeting to assess her needs and to find out what her preferences were and all her likes and dislikes, they really listened to her and respected her wishes. They also didn't rush her. As much as possible was documented for them to help her and to allow her to trust them and to feel safe with all the care that she increasingly needed. This was then put into practice on a daily basis. All the carers were so kind and gentle. They all did their best to help her to be comfortable and they often had to adapt at very short notice to her changing health and circumstances. The office team were also tremendously supportive, super efficient and effective at providing extra care when required, but also their communication was excellent. They made her feel safe and really 'cared' for. I wholeheartedly recommend them.
18 June 2025
Always on time and very pleasant. Interesting conversation. Staff come to sit with my husband so I can have some me time going to Pilates knowing he is safe so I can relax and enjoy time away from the house. It is usually the same three people so knows he will be calling. Nice to have a change of personnel. They check he has a drink before they leave.
18 June 2025
Two members of staff in particular are amazing in supporting my Dad. They are attentive, caring, thoughtful, considerate and very helpful. Another staff member too when she is free. Your unconditional reliable support has enabled my dad to remain at home where he wants to be. Any problems or queries are sorted out efficiently and in a timely manner by another two members of staff. Thank you so much
03 March 2025
Unparalleled service. Consistent attention to detail. The carer allocated to my mother doesn't just provide great care, she also brings my mother joy. I am totally confident in the care my mother receives. Highly recommend!
07 February 2025
Excellent service from the start. Carers very friendly and caring - always approachable. Very helpful and accommodating when we had a few minor emergency situations. Office staff and management also very helpful and understanding.
12 December 2024
Carers are always professional and caring towards my mother-in-law. Their visits are welcomed and break up the day for her. Nothing is too much trouble and any (rare) issues are dealt with quickly. All activities are carried out carefully and respectfully. The family are confident that my mother-in-law is being cared for and looked after at times when they cannot do it themselves. Thank you so much.
12 December 2024
Radfield staff are without exception caring and professional at all times.
06 November 2024
Radield has recently responded well to changes needed to make the care plan to suit Dad's needs and get to a team of care professionals. He and us are happy with it.
11 October 2024
We have been using Radfield Home Care for about 18 months, and have had several different carers over this period. As my husband's condition has deteriorated, we now have four visits daily, with two carers on three of these visits. We find almost all the carers to be efficient, friendly, well trained and generally very professional. We couldn't manage without them.
08 August 2024
Radfield Home Care provided daytime and nighttime care for my mother during her battle with Motor neurone disease (MND). Both my mum and dad had nothing but good things to say about all the carers and the service they provided. They often went above and beyond to help my parents during an extremely difficult time. Everyone from the carers to the Company Director was so invested in my mum's wellbeing. It was so comforting for us as a family to know that such lovely and caring people were looking after my mum and taking some of the pressure off my dad. Thank you to all at Radfield Home Care.
22 July 2024
I cannot praise the staff highly enough, we had an incident that I needed a carer for an evening at short notice and this was provided for us, she was an absolute star and coped extremely caring, kindly and efficiently with a difficult situation. A huge thank you to her.
15 July 2024
Wonderful carers, inappropriate management with outrageous financial penalties for cancellation following a hospital admission.
10 May 2024
Radfield have adapted to provide the most appropriate care for our mother. Their carers are kind, compassionate and reliable. They will do the jobs our Mum requests of them, find jobs or just stay and chat. Their help means that Mum can remain independent in her own home.
17 April 2024
I cannot praise the staff highly enough. They are really caring and respect you and nothing is too much trouble. As I haven't got any family, they make you feel like family.
16 April 2024
I enjoy the variety of carers and look forward to their arrival each morning. They are always keen to help us and give piecewise for any improvement. Contact with Head Office is always available and dealt with swiftly when necessary.
16 April 2024
Once I had gotten used to your carers coming in to help me twice a day I have now accepted their help and expertise. The staff who have visited me have been courteous, patient, kind, and willing to help me with any task I am unable to tackle myself - all very frustrating for me! (Thank you to all the Melton Team) Best wishes to you all.
10 April 2024
We are very happy with my husband’s sitter - he looks forward to him coming. We are very thankful that the sitter is a very good match for my husband. He helps him with his walking - doing lots of exercises. Unfortunately, we find it very expensive so can’t afford our sitter as much as we would like.
05 April 2024
Excellent service, always polite and obliging. Nothing is too much trouble and I never feel rushed, would recommend to anyone. They have turned up in time to get me ready for special events and are always asking if I need anything else.