Radfield Home Care Loughborough, Charnwood & Melton Mowbray excels in delivering top-quality care. They offer a wide range of services including companionship care, live in care, respite care, personal care, and medication assistance, aimed at supporting every aspect of their clients' lives.
Every aspect of care at Radfield Home Care follows a carefully tailored, bespoke care plan, ensuring that each individual's needs are addressed with dignity and respect. Their team of...
Care Provided by Radfield Home Care Loughborough, Charnwood & Melton Mowbray
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £34 - £36
- Weekly Live-in Care Fees: £1,650 - £1,850
- 30 Minute Visiting Care Fees: £26 - £28
Charge prices are tailored to customers, following a care consultation.
Contact Radfield Home Care Loughborough, Charnwood & Melton Mowbray to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
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Local Authority (Contracted Provider) -
NHS (Contracted Provider) -
Good to Know
Group/Owner
- Radfield Home Care
- Private Owned
Person in charge
- Akash Raja (Owner & Director)
Radfield Home Care Loughborough, Charnwood & Melton Mowbray Reviews (42)
Radfield Home Care Loughborough, Charnwood & Melton Mowbray has a Review Score of 9.7 (9.716) out of 10, based on 20 reviews in the last 2 years.
Over all time Radfield Home Care Loughborough, Charnwood & Melton Mowbray has 42 reviews.
We met before my mother was dependant on home care. The carers were respectful and allowed our mum to chose what support she needed. She was able to build lovely relationships with three regular carers. Therefore, as her needs increased she felt comfortable accepting their care and support.
The carers were always kind and respectful as well as professional.
All communication with managers and office staff has also be positive. They are always available and very responsive.
I whole heartedly recommend Radfield Home Care in all respects.
Thank you to all at Radfield home care.
Thank you so much for leaving us a 5* review. We're delighted to hear that mum felt comfortable and supported throughout her care journey, and that she was able to build such meaningful relationships with the care professionals. It's also very reassuring to hear your positive feedback about our office team and communication and I will be sure to pass your thanks on to the whole team.
My mum has been extremely pleased with her regular carers. They are professional in looking after her daily needs but also have been friendly and chatty about every day life. Most importantly to my mum they have embraced looking after her beloved dog.
Thank you so much for your kind words. It means a great deal to us to hear how pleased mum is with her care. We're delighted that our team have been able to support her not only with her daily needs, but also by building such a warm and friendly relationship.
Your feedback will be shared with...
We have been using Radfield for a while now and overall are very happy with the service. Our regular carers are brilliant at meeting mum's needs and if I need to make changes to her care it is dealt with promptly. They make sure she is comfortable and help her to maintain her dignity at all times. I have never had to worry that they won't turn up which has allowed me to continue working and mum to remain safely and comfortably in her own home. If I had any criticism it would be their cancellation policy which if you request your visits on a weekly basis means it is not possible to cancel a visit without charges being applied. On the positive side I have had to request extra visits on occasion and they have been able to cover these.
Thank you so much for taking the time to share your experience with us. We're delighted to hear that you've been happy with the support provided and that our carers have made such a positive difference to your mum's comfort, dignity, and independence at home. It's especially reassuring to know that...
They always ask if there is anything they can help with
We are very grateful for their help as myself (wife Gill) could not to get my husband Norman ready in the morning at the moment.
We're especially...
and act on anything else that is required.
A detailed record of each visit is completed by the carer, which I can view, along with the names of the carers who will be visiting over the next few days.
If I have a query, I can phone the office and am always met with a friendly, supportive response.
I would highly recommend Radfield Home Care.
Thank you so much for your wonderful review. It means a great deal to our whole team to hear that your mum's care has been such a positive experience. Providing reliable, compassionate support for both our clients and their families is always our top priority, so it's lovely to know the team and the office have been able to support you whenever you've needed us.
Have service worker Winki, she is punctual, polite and overall a positive worker for my daughter who can be difficult. She handles her most carefully. Completely happy with the service provided. And would like this to continue.
Thank you so much for your kind words and positive feedback. We're delighted to hear that Winki has made such a great impression and is providing the care and support your daughter needs with patience and understanding. Your satisfaction means a lot to us, and we'll make sure to share your lovely comments internally. If you need anything then please don't hesitate to contact the office team!
Generally happy with the service provided, but some areas could be better. All the carers are pleasant. Written English could be better. Some use their initiative more than others. Luckily I live next door.
Thank you for your feedback. We're pleased to hear you're generally happy with the service and appreciate your kind comments about our carers. We take your points on written communication and will continue working to improve in these areas. Your input helps us provide better support.
and now they know her needs. Mum is changing but they do help with that. The main thing is she is being looked after, and I too feel happy with the support they give her.
Thank you so much for the 5* review. We are really pleased to hear that you and mum are very happy with the level of support provided and that the care professionals understand her changing needs. I will be sure to pass on your feedback to the team, but if there is anything further you need, then please don't hesitate to contact the office team.
From the first meeting to assess her needs and to find out what her preferences were and all her likes and dislikes, they really listened to her and respected her wishes. They also didn't rush her.
As much as possible was documented for them to
help her and to allow her to trust them and to feel safe with all the care that she increasingly needed. This was then put into practice on a daily basis. All the carers were so kind and gentle. They all did their best to help her to be comfortable and they often had to adapt at very short notice to her changing health and circumstances.
The office team were also tremendously supportive, super efficient and effective at providing extra care when required, but also their communication was excellent.
They made her feel safe and really 'cared' for.
I wholeheartedly recommend them.
Thank you so much for leaving us such a detailed and positive review. Tailoring the care to the service users' needs is at the centre of our services so its amazing to hear this echoed by our clients and their loved ones. I will be sure to share this with the relevant care professionals, as well as the office team that put mum's package of care together.
Interesting conversation.
Staff come to sit with my husband so I can have some me time going to Pilates knowing he is safe so I can relax and enjoy time away from the house. It is usually the same three people so knows he will be calling. Nice to have a change of personnel.
They check he has a drink before they leave.
Thanks so much for taking the time to write us a review on behalf of your husband. We will be sure to pass on your positive feedback to the relevant members of the team. If there is anything we can do regarding the areas to improve then please contact us on the office line as we are always striving to improve our service.
Two members of staff in particular are amazing in supporting my Dad. They are attentive, caring, thoughtful, considerate and very helpful. Another staff member too when she is free. Your unconditional reliable support has enabled my dad to remain at home where he wants to be. Any problems or queries are sorted out efficiently and in a timely manner by another two members of staff. Thank you so much
Thanks so much for taking the time to write us a review and one that is 5* as well. We will personally relay your feedback to the care staff involved in dad's package of care as well as the staff coordinating the care. If there is anything further we can do as a service provider then please don't hesitate to contact the office team.
Unparalleled service. Consistent attention to detail. The carer allocated to my mother doesn't just provide great care, she also brings my mother joy. I am totally confident in the care my mother receives. Highly recommend!
Thank you so much for taking the time to write a review on behalf of mum. It is amazing to hear the reaction mum has to the carer coming to see her and that it has positively impacted her. I will share your feedback with the wider team and we will keep striving to support mum in the best way.
Carers very friendly and caring - always approachable. Very helpful and accommodating when we had a few minor emergency situations. Office staff and management also very helpful and understanding.
Thank you so much for taking the time to leave a review. I am so pleased to hear it was such a positive experience and the care and office staff have been helpful. If you need anything then please don't hesitate to contact the office team.
Carers are always professional and caring towards my mother-in-law. Their visits are welcomed and break up the day for her. Nothing is too much trouble and any (rare) issues are dealt with quickly. All activities are carried out carefully and respectfully. The family are confident that my mother-in-law is being cared for and looked after at times when they cannot do it themselves. Thank you so much.
Thank you so much for leaving a 5* review. We're delighted to hear that our carers have made a positive impact to mother-in-law. Our team is dedicated to providing compassionate and professional care, and we're honoured to be a part of her daily routine. We look forward to continuing to provide the highest quality care.
Radfield staff are without exception caring and professional at all times.
Thank you for your kind words. We're delighted to read your review because it means that we are aligned with our slogan, 'exceptional care by exceptional people'. We will pass on your feedback to the care professional and will continue delivering care to a high standard.
Radield has recently responded well to changes needed to make the care plan to suit Dad's needs and get to a team of care professionals. He and us are happy with it.
Thank you so much for taking the time to write us a review. We are pleased to hear the care has been to a high standard and that Dad has responded well following the recent changes. If there is anything further we can do then please don't hesitate to contact the office team.
We have been using Radfield Home Care for about 18 months, and have had several different carers over this period. As my husband's condition has deteriorated, we now have four visits daily, with two carers on three of these visits. We find almost all the carers to be efficient, friendly, well trained and generally very professional. We couldn't manage without them.
Thank you for taking the time to upload a review. We are honoured to be the care company you chose to work with, to support your husband, and how lovely it is to hear about the relationship he has built with our care professionals over the last 18 months. We will be sure to share your feedback with...
Radfield Home Care provided daytime and nighttime care for my mother during her battle with Motor neurone disease (MND). Both my mum and dad had nothing but good things to say about all the carers and the service they provided. They often went above and beyond to help my parents during an extremely difficult time. Everyone from the carers to the Company Director was so invested in my mum's wellbeing. It was so comforting for us as a family to know that such lovely and caring people were looking after my mum and taking some of the pressure off my dad. Thank you to all at Radfield Home Care.
Thank you so much for taking the time to share your experience. We are deeply honoured to have been a part of your mother's care during such a difficult time. It means the world to us to hear that our team could provide comfort and support to your family. Your kind words about our carers and...
I cannot praise the staff highly enough, we had an incident that I needed a carer for an evening at short notice and this was provided for us, she was an absolute star and coped extremely caring, kindly and efficiently with a difficult situation. A huge thank you to her.
Thank you so much for your wonderful review. We are delighted to hear that our staff was able to assist you promptly and effectively during a challenging situation. Our team takes great pride in providing caring and efficient support, and it's heartening to know that our care professional met your...
Wonderful carers, inappropriate management with outrageous financial penalties for cancellation following a hospital admission.
Thank you for your openness with us on this matter. We greatly appreciate you rating the quality of our care so highly, though it is disappointing to see you rate the overall experience with our services so low. While we do not enjoy including cancellation fees in our care agreements, this...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 January 2026- Caring Outstanding
- Effective Good
- Responsive Good
- Safe Good
- Well-led Outstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Radfield Home Care Loughborough, Charnwood & Melton Mowbray.
Awards / Recognitions (8)
- Recipient: Radfield Home CareDate: Friday 30 May 2025
- Recipient: Radfield Home CareDate: Friday 31 May 2024
- Recipient: Radfield Home CareDate: Wednesday 31 May 2023
Meet the Team (2)
Akash has a vast background in business and marketing. Having obtained a degree at De Montfort University, he went on to pursue a career in advertising, working with a diverse range of brands. More recently he has been assisting the growth of businesses within the care sector, assisting with marketing campaigns and running online advertisements.
Combining the skills and experience acquired from working in advertising, and the domiciliary care sector Akash will be able to drive enquiries for clients and most importantly recruit the best Care Professionals.
We would like to introduce you to Charlotte Skinner, registered care manager for Radfield Home Care Loughborough, Charnwood & Melton Mowbray. She is responsible for the day-to-day running of the office in line with CQC regulations and also for ensuring that the service is safe, caring, responsive, effective and well-led. Charlotte is the key point of contact for carers, clients and their families and promotes an individual’s well-being at all times.
Charlotte’s career in care started aged of 18, as a Care Professional in a residential home.
Frequently Asked Questions about Radfield Home Care Loughborough, Charnwood & Melton Mowbray
How many Carers does Radfield Home Care Loughborough, Charnwood & Melton Mowbray employ?
Radfield Home Care Loughborough, Charnwood & Melton Mowbray employs 37 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Radfield Home Care Loughborough, Charnwood & Melton Mowbray to verify any information. View our terms and conditions. Radfield Home Care Loughborough, Charnwood & Melton Mowbray has an Enhanced Service - more info.