Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Redfield's have been providing care for my father for over a year now, initially day calls, but since April 26, a live in carer. The quality of the service provided along with the care and dedication of the individuals they employ is excellent and we know Dad is receiving the care he needs.

From initial contact to daily care visits, everything about Radfield has been professional, caring and personal. I have been very pleased with Radfield and their proactive approach for caring for my mother.

We are so glad that we have Radfield to care for mum. All of the carers go above and beyond to help mum with all of her care needs. I would 100% recommend Radfield Home Care. The ladies are more like family to us and make mum smile every time they are with her. Mum loves music and so the ladies sing or do movement to music with her.

Jean has found that overall the staff are very good. She especially likes having the consistency of the same staff. She does not want different staff coming who she does not know. She particularly likes the ones she has had for the last few months.

Thank you to all at Radfield home care.

We have been using Radfield for a while now and overall are very happy with the service. Our regular carers are brilliant at meeting mum's needs and if I need to make changes to her care it is dealt with promptly. They make sure she is comfortable and help her to maintain her dignity at all times. I have never had to worry that they won't turn up which has allowed me to continue working and mum to remain safely and comfortably in her own home. If I had any criticism it would be their cancellation policy which if you request your visits on a weekly basis means it is not possible to cancel a visit without charges being applied. On the positive side I have had to request extra visits on occasion and they have been able to cover these.

We are very grateful for their help as myself (wife Gill) could not to get my husband Norman ready in the morning at the moment.

Have service worker Winki, she is punctual, polite and overall a positive worker for my daughter who can be difficult. She handles her most carefully. Completely happy with the service provided. And would like this to continue.

Generally happy with the service provided, but some areas could be better. All the carers are pleasant. Written English could be better. Some use their initiative more than others. Luckily I live next door.

and now they know her needs. Mum is changing but they do help with that. The main thing is she is being looked after, and I too feel happy with the support they give her.

I wholeheartedly recommend them.

They check he has a drink before they leave.

Two members of staff in particular are amazing in supporting my Dad. They are attentive, caring, thoughtful, considerate and very helpful. Another staff member too when she is free. Your unconditional reliable support has enabled my dad to remain at home where he wants to be. Any problems or queries are sorted out efficiently and in a timely manner by another two members of staff. Thank you so much

Unparalleled service. Consistent attention to detail. The carer allocated to my mother doesn't just provide great care, she also brings my mother joy. I am totally confident in the care my mother receives. Highly recommend!

Carers very friendly and caring - always approachable. Very helpful and accommodating when we had a few minor emergency situations. Office staff and management also very helpful and understanding.

Carers are always professional and caring towards my mother-in-law. Their visits are welcomed and break up the day for her. Nothing is too much trouble and any (rare) issues are dealt with quickly. All activities are carried out carefully and respectfully. The family are confident that my mother-in-law is being cared for and looked after at times when they cannot do it themselves. Thank you so much.

Radfield staff are without exception caring and professional at all times.

Radield has recently responded well to changes needed to make the care plan to suit Dad's needs and get to a team of care professionals. He and us are happy with it.

We have been using Radfield Home Care for about 18 months, and have had several different carers over this period. As my husband's condition has deteriorated, we now have four visits daily, with two carers on three of these visits. We find almost all the carers to be efficient, friendly, well trained and generally very professional. We couldn't manage without them.

Radfield Home Care provided daytime and nighttime care for my mother during her battle with Motor neurone disease (MND). Both my mum and dad had nothing but good things to say about all the carers and the service they provided. They often went above and beyond to help my parents during an extremely difficult time. Everyone from the carers to the Company Director was so invested in my mum's wellbeing. It was so comforting for us as a family to know that such lovely and caring people were looking after my mum and taking some of the pressure off my dad. Thank you to all at Radfield Home Care.