Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Overall Experience:  stars

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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Excellence In Care Ltd

stars
stars 01 August 2024
My dad moved into the home in February 2024, I worried because I didn't believe he could get the care, love and attention that his own family would give him, but he needed more help than we could give him, but I was wrong. Over the last month, my dad has been naturally deteriorating, ending when he
passed away this week. The care love and attention he received was second to none, not only to him but the support we received as a family was amazing. I would recommend this home to anyone.
Review from Wendy P (Daughter of Client/Service User)
stars
stars 07 November 2023
Excellence In Care provides an amazing service to my father. They have helped coordinate his discharge from hospital by providing a comprehensive care plan and enable him to remain in his home even in his late 90's. The team at Excellence In Care have also provided amazing support to my aunt over
the last 18 months, both in the care home for respite stays and in her own home. My aunt especially enjoys her shopping trips with her carers. Excellent service. Very impressed.
Review from A H (Son of Client/Service User)