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Suite 11, Tower House, Fishergate, York, YO10 4UA
View Full Details of Carefound Home Care (York)Latest Reviews for Carefound Home Care (York)
12 August 2025
My husband (who has Dementia) had a full time carer for the six days I had away with part of my family. Although we had not met the carer before I was happy to leave knowing he would be happy to be looked after by the person he had just met. The week went quickly and on return I found a spotless home and happy husband. He told me he had had a good week and he was well cared for including a lot of personal care. Although he could not remember the meals he had I would have known if he had not been happy with them. All in all the care provided was as I would hope and expect and the service from start to finish was first rate.
29 July 2025
We used CareFound for 6 months to support my elderly Mum who has dementia. We needed the help suddenly and everything was set up really well and smoothly despite the rush our end to get things in place. All the carers were very kind and professional and helped meet Mum's needs. They created a very clear care plan for Mum, but were very willing to be flexible when she needed something different. The clear rota and the app gave me peace of mind and the carers made me feel connected to Mum's care - at times when Mum was really poorly they offered me support and understanding as well. We only stopped using Carefound due to a deterioration in Mum's condition which meant different care was needed - otherwise we have been very happy with the service. We were often touched by special things the carers did like birthday cards and flowers where they really went above and beyond. Thanks so much to everyone at CareFound! I will miss you!
03 July 2025
My husband looks forward to his weekly outings with carers, who we now count as friends. The Management have always helped if we have needed to change any days or times due to other engagements. Carefound is professional and reliable and I can leave home with confidence knowing that Linton is in safe hands
20 June 2025
A very good standard of reliable care that has allowed Dad to return home after a lengthy stay in hospital and make a quick return to his standard of living. He likes to come and go and has been on many different excursions with his carer in the local area.
28 May 2025
Dad had a fall and the carer responded with empathy, professionalism & speed. He is constantly assessed & reviewed by the team. Communication is excellent with the carers, managers & family about dads care in general. I would highly recommend Carefound to other families. I know that my dad is in good hands & as a Nurse Specialist I am very aware of how good care should be!
18 March 2025
Very pleased with service provided which includes personal care, housework, local shopping, provision of meals and transport to appointments. Staff punctual and caring. Excellent staff training programme in force. Capable management team. Happy to recommend.
06 December 2024
In the short time my mum has had the carers, we have noticed that she seems happier in herself. The carer is well matched. The home is lovely clean and tidy. Communication is excellent. Also it is fantastic that the carer can take my mum out. Overall my mum's mental well being has improved.
05 December 2024
Always caring staff. Prompt response from the manager. Gives us peace of mind knowing that someone is there to pop into mum, even though she generally just wants company. Very grateful to you all for all you have done over the past few months.
28 October 2024
Our experience, my mum has the perfect carer, well matched in personality and she has taken time to find out what my mum likes and cares for her individual needs. She is happy every day bringing humour and humility.
22 February 2024
Needed some care and help urgently and this was done for us so my parents weren’t left without care. They were very accommodating and such lovely, friendly people. My mum loved them straight away which was a comfort to us all. Mum is very happy with her carer and it’s good to know that she’s kept to a high standard of cleanliness. They also use their own initiative and do other things without being asked. It’s a great help to not just my mum but dad too, as he gets a chance to have a break. I highly recommend this company and it’s such peace of mind for us all. Thank you all and keep up the great work.
17 January 2024
Both my husband and I have been receiving care with this provider for nine months, and we are more than impressed with their organisation and the professionalism of their staff. There is always someone at the end of the phone if we need them, and they are kind, compassionate, friendly and thoughtful. Personal care is delivered with respect and discretion, always checking our needs. We look forward to their visits too!
19 April 2023
We initially made enquiries with Carefound Home Care for my father and I have to say that the professionalism of the staff was outstanding from the start. The process they go through and the carers they provide are extremely friendly and helpful and very caring. A couple of things that have really impressed me are that they use the same team of carers all the time, so they build a relationship with my father, and the systems they use allow me to have access to a dashboard where I can see comments left and can leave comments myself. I am thoroughly impressed with the company and wouldn't hesitate in recommending them.
06 March 2023
Receiving live-in care for a couple of months and could not be more thankful for the support received. It has enabled myself and my husband to remain in our own home, the care received is great and the management have been tentative and supportive.
Latest Reviews for Carefound Home Care (York)
12 August 2025
My husband (who has Dementia) had a full time carer for the six days I had away with part of my family. Although we had not met the carer before I was happy to leave knowing he would be happy to be looked after by the person he had just met. The week went quickly and on return I found a spotless home and happy husband. He told me he had had a good week and he was well cared for including a lot of personal care. Although he could not remember the meals he had I would have known if he had not been happy with them. All in all the care provided was as I would hope and expect and the service from start to finish was first rate.
29 July 2025
We used CareFound for 6 months to support my elderly Mum who has dementia. We needed the help suddenly and everything was set up really well and smoothly despite the rush our end to get things in place. All the carers were very kind and professional and helped meet Mum's needs. They created a very clear care plan for Mum, but were very willing to be flexible when she needed something different. The clear rota and the app gave me peace of mind and the carers made me feel connected to Mum's care - at times when Mum was really poorly they offered me support and understanding as well. We only stopped using Carefound due to a deterioration in Mum's condition which meant different care was needed - otherwise we have been very happy with the service. We were often touched by special things the carers did like birthday cards and flowers where they really went above and beyond. Thanks so much to everyone at CareFound! I will miss you!
03 July 2025
My husband looks forward to his weekly outings with carers, who we now count as friends. The Management have always helped if we have needed to change any days or times due to other engagements. Carefound is professional and reliable and I can leave home with confidence knowing that Linton is in safe hands
20 June 2025
A very good standard of reliable care that has allowed Dad to return home after a lengthy stay in hospital and make a quick return to his standard of living. He likes to come and go and has been on many different excursions with his carer in the local area.
28 May 2025
Dad had a fall and the carer responded with empathy, professionalism & speed. He is constantly assessed & reviewed by the team. Communication is excellent with the carers, managers & family about dads care in general. I would highly recommend Carefound to other families. I know that my dad is in good hands & as a Nurse Specialist I am very aware of how good care should be!
18 March 2025
Very pleased with service provided which includes personal care, housework, local shopping, provision of meals and transport to appointments. Staff punctual and caring. Excellent staff training programme in force. Capable management team. Happy to recommend.
06 December 2024
In the short time my mum has had the carers, we have noticed that she seems happier in herself. The carer is well matched. The home is lovely clean and tidy. Communication is excellent. Also it is fantastic that the carer can take my mum out. Overall my mum's mental well being has improved.
05 December 2024
Always caring staff. Prompt response from the manager. Gives us peace of mind knowing that someone is there to pop into mum, even though she generally just wants company. Very grateful to you all for all you have done over the past few months.
28 October 2024
Our experience, my mum has the perfect carer, well matched in personality and she has taken time to find out what my mum likes and cares for her individual needs. She is happy every day bringing humour and humility.
22 February 2024
Needed some care and help urgently and this was done for us so my parents weren’t left without care. They were very accommodating and such lovely, friendly people. My mum loved them straight away which was a comfort to us all. Mum is very happy with her carer and it’s good to know that she’s kept to a high standard of cleanliness. They also use their own initiative and do other things without being asked. It’s a great help to not just my mum but dad too, as he gets a chance to have a break. I highly recommend this company and it’s such peace of mind for us all. Thank you all and keep up the great work.
17 January 2024
Both my husband and I have been receiving care with this provider for nine months, and we are more than impressed with their organisation and the professionalism of their staff. There is always someone at the end of the phone if we need them, and they are kind, compassionate, friendly and thoughtful. Personal care is delivered with respect and discretion, always checking our needs. We look forward to their visits too!
19 April 2023
We initially made enquiries with Carefound Home Care for my father and I have to say that the professionalism of the staff was outstanding from the start. The process they go through and the carers they provide are extremely friendly and helpful and very caring. A couple of things that have really impressed me are that they use the same team of carers all the time, so they build a relationship with my father, and the systems they use allow me to have access to a dashboard where I can see comments left and can leave comments myself. I am thoroughly impressed with the company and wouldn't hesitate in recommending them.
06 March 2023
Receiving live-in care for a couple of months and could not be more thankful for the support received. It has enabled myself and my husband to remain in our own home, the care received is great and the management have been tentative and supportive.