Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Latest Reviews for Thames Homecare Service Ltd Barnet

stars
stars 21 July 2025
The carers themselves are lovely but the office consists of absolutely useless, incompetent and downright dumb people - communication poor and service is bare minimum - if they could, they would keep people under their care stuck in their bed and not move at all because then there is no fear of anyone suing them. Forget about any individual approach depending on the client... they don't care. It doesn't come from a place of care but fear of being sued. I have had a long experience with different care agencies and I would say that no matter how lovely the carers are, if the middle management is full of incompetent pen pushers, then that will be the level of care. Bare minimum. Once this NHS package runs out, be assured, this won't be the agency to continue with.
Review from Anna A (Guardian of Client/Service User)