Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Vivid Care Services

stars
stars 15 October 2024
Myself and my husband have a 24-year-old son with severe autism, severe learning difficulties and extreme behavioural issues. Many agencies had refused or not been able to offer adequate provision for him. He and us were exhausted and frustrated and we had given up hope of a settled future for
him. Then along came Vivid Care. There are no words to adequately explain the change they have made in all of our lives. Our son now has a team of carers that are completely dedicated to improving his life and they do it with such high levels of compassion, understanding and care. We as his parents are now starting to get the rest we need and when he does come home to stay over we are Mum and Dad again and not just his carers. We wouldn't just highly recommend Vivid Care and the service they provide, we would actively encourage you to see just how big a difference they could make to all of your lives. Thank you so much, all of you! You are amazing!
Review from Julie P (Mother of Client/Service User)
stars
stars 30 October 2023
We have found Vivid Care to be very professional and considerate in providing night care and have exceeded our expectations. The manager is always available to discuss any issues or concerns and equally contacts us if there are concerns/issues that arise while providing care.
Review from Ruth H (Daughter of Client/Service User)
stars
stars 04 October 2023
We have enjoyed dealing with Vivid. The manager has been extremely available and helpful to us and the two carers who we have had have been lovely, friendly, compassionate women. Everything has been clear and straightforward.
Review from Caroline K (Daughter of Client/Service User)