Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Overall Experience:  stars

Staff stars
Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Ultimate Homecare Ltd

stars
stars 24 September 2025
Ultimate Homecare have been brilliant from the word go. They made mum feel totally at ease and she picked them over several other providers. They spent time ensuring they understood mums needs, interests and wants. They have been so helpful in hundreds of small ways from bringing mum food, to helping her with health care visits, to helping her 'fix' her tv when she can't get it to work, to talking through issues they've spotted with me, at length on Friday afternoons! Honestly we couldn't have asked for kinder, more supportive and thoughtful care.
Review from Amy H (Daughter of Client/Service User)
stars
stars 13 December 2024
What would I have done or do without my wonderful carers! My morning carer who showers me ready for the day and makes me breakfast. I call her her my little ray of sunshine as she is always bright and cheerful and cheers me up on my down days. At lunchtime, we are cooked lovely meals and washing and odd bits of cleaning are done.
Review from Kay W (Client / Service User)
stars
stars 14 November 2024
Very professional and experienced staff, always going above and beyond. Always prompt and reliable. They respect my son's wishes at all times. He is going out and accessing the community allowing me peace of mind. They have matched the cares so well it's like he's out with a friend. I would recommend Ultimate Homecare to anyone.
Review from M S (Mother of Client/Service User)
stars
stars 07 November 2024
My carer came as planned, she was very efficient and friendly. We had a good relationship and were able to talk about living on the same road as my deceased wife and was able to enjoy talking about that. We had lots of time to talk together and I enjoyed her company. I was happy with her attention and she came promptly whenever I called.
Review from James D (Client / Service User)