Office 9, Hucknall Business Ctr, Papplewick Lane, Hucknall, Nottingham, NG15 7TN
View Full Details of Felt Care LtdWe found Felt Care very responsive to our needs at a very demanding time for our family. Our mum built a strong relationship with the carers and wouldn't hesitate to recommend them to anyone seeking help at home. They were always courteous and respectful, trustworthy and supportive.
We were really pleased with Felt Care and the standard of personal care my dad received over a nearly 2 year period they cared for him. The management always updated us with anything we needed to know or changes they felt were needed to care for dad more effectively. They were really easy to communicate with and always got back to us quickly with any queries we had. The carers themselves were always courteous and respectful to my dad and really genuinely cared for him. We really appreciated the fact that there were generally 2/3 carers that attended to my dad. The previous care company we used often sent one or two different carers every day of the week. At Felt Care they really got to know my dad and what he did and didn't like and this really helped his continuity of care. I would highly recommend them for anyone looking for a home care provider service
I cannot recommend this home care provider more highly. It is an expertly run concern. Every carer is first class and genuinely caring. Each of them was genuinely caring, brimming with good humour and always able to show creativity and initiative in every task which they undertook.
We were impressed with Felt Care from the outset. The care was arranged at short notice and the manager made several personal visits to ensure relationships and communications were forged. When mum suffered a stroke overnight it was a carer who found her in the morning and alerted emergency services and ourselves. The carer showed quick thinking and compassion. Eventually mum needed 24 hour care which meant her sharing her home with carers, which may not always be easy for some clients. It proved to be a successful very quickly and especially when mum was allocated the same carers for continuity. Being local I called in regularly and always found the carers to be friendly, caring and efficient. There was never a question of someone "not turning up"or being on time even over Christmas. Any queries or concerns we had were addressed promptly and to our satisfaction. We would certainly not hesitate in recommending Felt Care to others and thank them sincerely
Excellent service from all the team at Felt Care, very friendly caring staff very flexible at short notice 5* very punctual and polite no issues whatsoever even when the weather took a turn for the worse they still managed to get through.
Highly skilled and compassionate carers who go out of their way for every client. I have found every one of them to be very caring and discreet as needed. The management are exceptional and so easy to get in touch with when needed, even checking in if not had contact for a while, which I find so special. I cannot praise them enough.
We found Felt Care very responsive to our needs at a very demanding time for our family. Our mum built a strong relationship with the carers and wouldn't hesitate to recommend them to anyone seeking help at home. They were always courteous and respectful, trustworthy and supportive.
We were really pleased with Felt Care and the standard of personal care my dad received over a nearly 2 year period they cared for him. The management always updated us with anything we needed to know or changes they felt were needed to care for dad more effectively. They were really easy to communicate with and always got back to us quickly with any queries we had. The carers themselves were always courteous and respectful to my dad and really genuinely cared for him. We really appreciated the fact that there were generally 2/3 carers that attended to my dad. The previous care company we used often sent one or two different carers every day of the week. At Felt Care they really got to know my dad and what he did and didn't like and this really helped his continuity of care. I would highly recommend them for anyone looking for a home care provider service
I cannot recommend this home care provider more highly. It is an expertly run concern. Every carer is first class and genuinely caring. Each of them was genuinely caring, brimming with good humour and always able to show creativity and initiative in every task which they undertook.
We were impressed with Felt Care from the outset. The care was arranged at short notice and the manager made several personal visits to ensure relationships and communications were forged. When mum suffered a stroke overnight it was a carer who found her in the morning and alerted emergency services and ourselves. The carer showed quick thinking and compassion. Eventually mum needed 24 hour care which meant her sharing her home with carers, which may not always be easy for some clients. It proved to be a successful very quickly and especially when mum was allocated the same carers for continuity. Being local I called in regularly and always found the carers to be friendly, caring and efficient. There was never a question of someone "not turning up"or being on time even over Christmas. Any queries or concerns we had were addressed promptly and to our satisfaction. We would certainly not hesitate in recommending Felt Care to others and thank them sincerely
Excellent service from all the team at Felt Care, very friendly caring staff very flexible at short notice 5* very punctual and polite no issues whatsoever even when the weather took a turn for the worse they still managed to get through.
Highly skilled and compassionate carers who go out of their way for every client. I have found every one of them to be very caring and discreet as needed. The management are exceptional and so easy to get in touch with when needed, even checking in if not had contact for a while, which I find so special. I cannot praise them enough.