Submit a Review for ReachOut24 Healthcare Ltd
Churchill Court, 3 Manor Royal, Crawley, RH10 9LU
View Full Details of ReachOut24 Healthcare LtdLatest Reviews for ReachOut24 Healthcare Ltd
09 July 2025
Mum had advancing dementia and had lots of needs requirements which were met satisfactory , we had some communication issues but worked a joint plan to resolve, we worked together to understand and implement risk measures
09 July 2025
The whole team were sympathetic, caring and understanding from even before the care began. Cleaning mum' home and sharing videos with us. The team kept us informed and were easy to contact without ever feeling like we were being a nuisance. We were even able to share pictures and details of our visits too. It made me feel like I wasn't alone and there was other support and understanding there for us as well as mum. Everyone went above and beyond to make myself and mum feel in safe hands and fully supported. I'm sad that protocol meant the team cannot continue their support for her at this stage. I would highly recommend the manager and the entire team. Thank you so much.
09 July 2025
An incredible care provider - diligent, compassionate, reliable and understanding, with round the clock communications to family if needed. This agency really goes the extra mile and genuinely cares about the visits. Excellent service and follow up. We are so grateful for all they have done for our family.
25 June 2025
The Reach out 24 team were amazing with my lovely husband. Their patience was unlimited, and the did have some challenging days witth him! My mind was totally put as ease, when I left him with our lovely carer on Thursdays to go to work. He was cared for and very safe with her. Thank you girls x x
20 June 2025
Excellent service from initial enquiry. Home visit prior to service commencing was thorough and comprehensive. Carers were kind, empathetic and caring towards my mum. Used as a bridging service but will definitely return should we need too and definitely recommend to anyone looking for care either for themselves, friend or relative. Thank you for the excellent communication and service
13 May 2025
I have to say the service provided to my Father is & always has been excellent, overall the careers are very polite & engaging with my dad who I'm sure can be a bit trying at times but I know he is very happy with the arrangements you have put in place for him.
07 May 2025
My husband is treated with dignity and care. The care is led by him and includes personal care which he needs to ensure he stays well and comfortable. He is happy and feels settled with his main carer.
07 May 2025
Service was very good. They stayed longer than the time they should have to make sure he was safe and comfortable. They kept in touch with myself and have regular feedback and updates Highly recommend them.
02 October 2024
Overall very reliable support. Special mention able to provide help at very short notice. The staff is all pleasant and friendly. The staff is able to make the client feel comfortable and confident. Good management from the top. Valuable support is available for the carer also.
07 May 2024
I just wanted to express my immense gratitude to both of the ladies who gave the greatest of care and support to my mother following her recent operation. She was shown such empathy and understanding at all times. I know that the exemplary level of care that she received throughout promoted her amazing recovery, and I really can’t thank you both enough. You epitomise what ‘care’ is all about.
25 April 2024
My daily visits have helped me to regain my confidence after my hip replacement operation. Both carers have shown me such kindness, support and encouragement that, after only six weeks I am able to walk without the aid of either crutches or sticks. Initially, I had twice daily visits because I needed injections every evening and I could not face giving them to myself but with such uplifting support, energy and patience I soon found that I was able to deal with whatever was required of me, Now I am confident in showering daily, dressing and even completing light housework. I cannot thank this company enough and would highly recommend them to anyone who is in need of help.
10 April 2024
I have found my visits twice a week to be both uplifting in building my mental and physical confidence and I am so impressed by her energy and non-judgemental approach to supporting me. It is difficult to put into words how much safer she has enabled me to feel and that life can be fun despite its challenges! Her adaptability to assist me with showering to taking on basic domestic tasks is exemplary. As is her real interest in me as a person. I will always recommend this caring and highly professional company to anyone in need.
Latest Reviews for ReachOut24 Healthcare Ltd
09 July 2025
Mum had advancing dementia and had lots of needs requirements which were met satisfactory , we had some communication issues but worked a joint plan to resolve, we worked together to understand and implement risk measures
09 July 2025
The whole team were sympathetic, caring and understanding from even before the care began. Cleaning mum' home and sharing videos with us. The team kept us informed and were easy to contact without ever feeling like we were being a nuisance. We were even able to share pictures and details of our visits too. It made me feel like I wasn't alone and there was other support and understanding there for us as well as mum. Everyone went above and beyond to make myself and mum feel in safe hands and fully supported. I'm sad that protocol meant the team cannot continue their support for her at this stage. I would highly recommend the manager and the entire team. Thank you so much.
09 July 2025
An incredible care provider - diligent, compassionate, reliable and understanding, with round the clock communications to family if needed. This agency really goes the extra mile and genuinely cares about the visits. Excellent service and follow up. We are so grateful for all they have done for our family.
25 June 2025
The Reach out 24 team were amazing with my lovely husband. Their patience was unlimited, and the did have some challenging days witth him! My mind was totally put as ease, when I left him with our lovely carer on Thursdays to go to work. He was cared for and very safe with her. Thank you girls x x
20 June 2025
Excellent service from initial enquiry. Home visit prior to service commencing was thorough and comprehensive. Carers were kind, empathetic and caring towards my mum. Used as a bridging service but will definitely return should we need too and definitely recommend to anyone looking for care either for themselves, friend or relative. Thank you for the excellent communication and service
13 May 2025
I have to say the service provided to my Father is & always has been excellent, overall the careers are very polite & engaging with my dad who I'm sure can be a bit trying at times but I know he is very happy with the arrangements you have put in place for him.
07 May 2025
My husband is treated with dignity and care. The care is led by him and includes personal care which he needs to ensure he stays well and comfortable. He is happy and feels settled with his main carer.
07 May 2025
Service was very good. They stayed longer than the time they should have to make sure he was safe and comfortable. They kept in touch with myself and have regular feedback and updates Highly recommend them.
02 October 2024
Overall very reliable support. Special mention able to provide help at very short notice. The staff is all pleasant and friendly. The staff is able to make the client feel comfortable and confident. Good management from the top. Valuable support is available for the carer also.
07 May 2024
I just wanted to express my immense gratitude to both of the ladies who gave the greatest of care and support to my mother following her recent operation. She was shown such empathy and understanding at all times. I know that the exemplary level of care that she received throughout promoted her amazing recovery, and I really can’t thank you both enough. You epitomise what ‘care’ is all about.
25 April 2024
My daily visits have helped me to regain my confidence after my hip replacement operation. Both carers have shown me such kindness, support and encouragement that, after only six weeks I am able to walk without the aid of either crutches or sticks. Initially, I had twice daily visits because I needed injections every evening and I could not face giving them to myself but with such uplifting support, energy and patience I soon found that I was able to deal with whatever was required of me, Now I am confident in showering daily, dressing and even completing light housework. I cannot thank this company enough and would highly recommend them to anyone who is in need of help.
10 April 2024
I have found my visits twice a week to be both uplifting in building my mental and physical confidence and I am so impressed by her energy and non-judgemental approach to supporting me. It is difficult to put into words how much safer she has enabled me to feel and that life can be fun despite its challenges! Her adaptability to assist me with showering to taking on basic domestic tasks is exemplary. As is her real interest in me as a person. I will always recommend this caring and highly professional company to anyone in need.