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ReachOut24 Healthcare Ltd

Churchill Court, 3 Manor Royal, Crawley, West Sussex RH10 9LU
ReachOut24 Healthcare Ltd Logo
ReachOut24 Healthcare Ltd logo
ReachOut24 Healthcare Ltd, Crawley
ReachOut24 Healthcare Ltd, Crawley
ReachOut24 Healthcare Ltd, Crawley

Based in Crawley, West Sussex, ReachOut24 place quality over value, meaning their services are quality-driven to meet clients’ needs. They recognise the demand for home care services to respond to short-term care, long-term care and support needs, or episodically. Needs might arise due to recuperation from an operation or waiting for alternative living arrangements.


ReachOut24 provides either 30 / 45 minutes or 1-hour home calls or live-in care.

Care Provided by ReachOut24 Healthcare Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £29
  • Weekly Live-in Care Fees: from £1,350

We provide affordable, cost effective packages that are tailored to your needs. Enquire today!

The price(s) shown are provided by the agency. Contact ReachOut24 Healthcare Ltd for full pricing details and T&Cs.

Contact ReachOut24 Healthcare Ltd to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • ReachOut24 Healthcare Ltd
  • Private Owned

Person in charge

  • Muchaneta Mazikana (Director & Manager)

ReachOut24 Healthcare Ltd Reviews (12)

9.5

ReachOut24 Healthcare Ltd has a Review Score of 9.5 (9.474) out of 10, based on 9 reviews in the last 2 years. Over all time ReachOut24 Healthcare Ltd has 12 reviews.

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Showing 12 reviews matching selected criteria
Review from S B (Daughter of Client) published on 9 July 2025 Submitted via Website
Overall Experience

Mum had advancing dementia and had lots of needs requirements which were met satisfactory , we had some communication issues but worked a joint plan to resolve, we worked together to understand and implement risk measures

Reply from Muchaneta Mazikana, Owner/Manager at ReachOut24 Healthcare Ltd

Many thanks for your review we truly appreciate your feedback. We understand this was one of our most complex cases. As we both acknowledged, your mums dementia had progressed much further than initially thought at the time of her diagnosis.We know how difficult it can be for families to come to...  

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Review from C W (Daughter of Client) published on 9 July 2025 Submitted via Website
Overall Experience
The whole team were sympathetic, caring and understanding from even before the care began. Cleaning mum' home and sharing videos with us. The team kept us informed and were easy to contact without ever feeling like we were being a nuisance. We were even able to share pictures and details of our visits too. It made me feel like I wasn't alone and there was other support and understanding there for us as well as mum.
Everyone went above and beyond to make myself and mum feel in safe hands and fully supported.
I'm sad that protocol meant the team cannot continue their support for her at this stage.
I would highly recommend the manager and the entire team.

Thank you so much.

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Review from Rachael H (Daughter of Client) published on 9 July 2025 Submitted via Website
Overall Experience

An incredible care provider - diligent, compassionate, reliable and understanding, with round the clock communications to family if needed. This agency really goes the extra mile and genuinely cares about the visits. Excellent service and follow up. We are so grateful for all they have done for our family.

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No Rating
Review from Jackie P (Wife of Client) published on 26 June 2025 Submitted via Website
Overall Experience
The Reach out 24 team were amazing with my lovely husband. Their patience was unlimited, and the did have some challenging days witth him! My mind was totally put as ease, when I left him with our lovely carer on Thursdays to go to work.
He was cared for and very safe with her.

Thank you girls x x

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Review from Nikki M (Daughter of Client) published on 20 June 2025 Submitted via Website
Overall Experience
Excellent service from initial enquiry.
Home visit prior to service commencing was thorough and comprehensive.
Carers were kind, empathetic and caring towards my mum.

Used as a bridging service but will definitely return should we need too and definitely recommend to anyone looking for care either for themselves, friend or relative.

Thank you for the excellent communication and service

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Review from Brian M (Son of Client) published on 13 May 2025 Submitted via Website
Overall Experience

I have to say the service provided to my Father is & always has been excellent, overall the careers are very polite & engaging with my dad who I'm sure can be a bit trying at times but I know he is very happy with the arrangements you have put in place for him.

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Review from Patrica B (Wife of Client) published on 7 May 2025 Submitted via Website
Overall Experience

My husband is treated with dignity and care. The care is led by him and includes personal care which he needs to ensure he stays well and comfortable. He is happy and feels settled with his main carer.

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Review from Helen W (Friend of Client) published on 7 May 2025 Submitted via Website
Overall Experience
Service was very good.
They stayed longer than the time they should have to make sure he was safe and comfortable.
They kept in touch with myself and have regular feedback and updates

Highly recommend them.

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Review from Eva G (Wife of Client) published on 2 October 2024 Submitted via Website
Overall Experience
Overall very reliable support. Special mention able to provide help at very short notice. The staff is all pleasant and friendly. The staff is able to make the client feel comfortable and confident. Good management from the top.

Valuable support is available for the carer also.

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Review from Linda L (Daughter of Client) published on 7 May 2024 Submitted via Website
Overall Experience
I just wanted to express my immense gratitude to both of the ladies who gave the greatest of care and support to my mother following her recent operation.
She was shown such empathy and understanding at all times.

I know that the exemplary level of care that she received throughout promoted her amazing recovery, and I really can’t thank you both enough. You epitomise what ‘care’ is all about.

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Review from Elizabeth G (Client / Service User) published on 25 April 2024 Submitted via Website
Overall Experience

My daily visits have helped me to regain my confidence after my hip replacement operation. Both carers have shown me such kindness, support and encouragement that, after only six weeks I am able to walk without the aid of either crutches or sticks. Initially, I had twice daily visits because I needed injections every evening and I could not face giving them to myself but with such uplifting support, energy and patience I soon found that I was able to deal with whatever was required of me, Now I am confident in showering daily, dressing and even completing light housework. I cannot thank this company enough and would highly recommend them to anyone who is in need of help.

Reply from Muchaneta Mazikana, Owner/Manager at ReachOut24 Healthcare Ltd

It was a pleasure supporting you. We are pleased you made such an amazing recovery. You will be missed.

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Review from Julia D (Client / Service User) published on 10 April 2024 Submitted via Website
Overall Experience
I have found my visits twice a week to be both uplifting in building my mental and physical confidence and I am so impressed by her energy and non-judgemental approach to supporting me. It is difficult to put into words how much safer she has enabled me to feel and that life can be fun despite its challenges!
Her adaptability to assist me with showering to taking on basic domestic tasks is exemplary. As is her real interest in me as a person.

I will always recommend this caring and highly professional company to anyone in need.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for ReachOut24 Healthcare Ltd.

Meet the Team (1)

Muchaneta Mazikana Job Title: Registered Manager Joined: 2024
Muchaneta Mazikana

Academic Qualifications: BSc Honours Degree- Mental Health Nursing (University of Surrey)

A driven and dedicated manager of services with years of clinical experience and expertise, solid leadership skills and excellent service management in healthcare.

Frequently Asked Questions about ReachOut24 Healthcare Ltd

How many Carers does ReachOut24 Healthcare Ltd employ?

ReachOut24 Healthcare Ltd employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact ReachOut24 Healthcare Ltd to verify any information. View our terms and conditions. ReachOut24 Healthcare Ltd has an Enhanced Service - more info.