Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

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Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Oaks Care Holdings Ltd

stars
stars 25 September 2023
My dad received excellent care from Oaks Care Holdings Ltd. The carers are punctual and very accommodating of my dad's needs. The fees are very competitive and I will highly recommend them if you have a loved one who also needs care services in Maidstone.
Review from J C (Son of Client/Service User)
stars
stars 23 May 2023
The care given to my husband has been second to none, prompt arrival, all attention to his needs given with professional and caring Ways. A uniform is always worn by the carer, and a pleasant attitude is given while dealing with my husband’s care.
Review from Jan S (Wife of Client/Service User)
stars
stars 11 May 2023
I experienced a very quick response to my enquiry and arranged an immediate site meeting to agree on the service requirements. The follow-up was excellent, and a start date was agreed immediately. The cleaning was of an exceptionally high standard. Having initially thought this to be a short-term
service, I will definitely be looking for a longer-term arrangement. I highly recommend the cleaning service provided.
Review from A R (Client / Service User)