Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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Latest Reviews for Sunlight Care Group Redbridge

stars
stars 10 July 2024
Company is unprofessional; no uniforms, no IDs, no aprons, carers have poor English language skills, no idea of basic hygiene, if you can get regular careers you can train them otherwise your elderly loved ones will not be showering daily, office staff are rude and extremely unhelpful, would not
recommend them to anyone.
Review from Lima R (Daughter-in-law of Client/Service User)
stars
stars 28 November 2023
My mum used this company. She has Alzheimer's. If you're using this company for someone with Alzheimer's please don't as the carers are not trained in this area, my mum had 4 carers a day and they did not know what to do with someone like my mum. We constantly had to give instructions. None of
them stay their time and try to get the job done quickly, missing things in the process. We installed a camera doorbell and cameras inside. We were heavily involved with this company, there is one staff member that really does help. If you're using this company, check all certificates and install cameras.
Review from Careyanne B (Daughter of Client/Service User)