Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Rigid Healthcare Group

stars
stars 08 November 2024
So far we have had a good experience with the agency staff. They have always been efficient in their time and work. The staff have engaged well in conversations not just with the client but also with their family members. The management has also been understanding and very supportive. Overall a
pleasant experience.
Review from Nisheet G (Son of Client/Service User)
stars
stars 01 November 2024
A particular staff member and his staff were very helpful indeed and went over & above helping my mother-in-law after her knee replacement. He kindly picked her up from hospital, and a carer 'lived in' for a couple of weeks. She was very helpful & friendly. I would have no hesitation recommending
them, and my mother-in-law was happy too. Thank you.
Review from Zena S (Daughter-in-law of Client/Service User)