Submit a Review for First Connect Healthcare Ltd
1 Hooks Close, London, SE15 2TP
View full details of First Connect Healthcare LtdLatest Reviews for First Connect Healthcare Ltd
16 January 2026
My son has been in this assisted living since February 2025.
The care he's having is outstanding. Showing dignity and empathy on all levels. I was heartbroken to say the least that my son has ended up in Care. Since he has been in assisted living and had around the clock care he's so at peace.
Happy. He looks so clean. Even when we collect him for small family gatherings he's so happy and ready to go back. The staff are truly wonderful and us as a family feel truly blessed he's being looked after here. We can't thank them enough. The staff work so hard and it truly takes a special person to do what they are providing and they're amazing staff. Juliet, Charles' mum
14 November 2025
I'll like to express my heartfelt gratitude to First Connect for the outstanding care and support they have provided for my brother. From beginning, the team has been exceptional, always communicating clearly and keeping our family involved every step of the way, whether it's about appointments,
updates or daily progress. My brother had been in hospital for so long and when we learned he would be moving into assisted living, I was understandably apprehensive as he had never lived away from home. The transition was handled with such professionalism and compassion that it quickly put our minds at ease. It's the best thing that could have happened for his care. We have complete trust in the staffs and that is a wonderful feeling to have. Their commitment, kindness and attention to detail have made a remarkable difference in his wellbeing and happiness. On behalf of our family, I thank the team for their unwavering dedication, continued support and involvement in his care. We are grateful.
17 March 2025
I'm the mother of my daughter who is a resident at one of First Connect's placements. I just want to express my heartfelt gratitude for the incredible care and support my daughter has received since moving from the hospital to this placement. The transition was handled with professionalism and
compassion. It was a difficult time for us but the team at First Connect made sure she settled in comfortably ensuring she had everything she needed to feel safe and supported. My daughter is well-being since leaving the hospital has been remarkable. Thanks to the dedicated staff and the wonderful Manager, she has made significant progress, both physically and mentally. The level of care and attention she receives daily has truly made a positive impact on her overall health. Seeing her regain her confidence and happiness has been such a relief as a mother. Thanks to First Connect for their unwavering support. I deeply appreciate everything they have done for her and continue to do.
10 January 2025
I would like to share my heartfelt appreciation for the immense support and positive impact they have had on me. My transition from hospital to their placement was made seamless by their caring and professional approach. The team ensured that I felt comfortable and supported in every aspect of my
life
Through their encouragement and guidance, I returned and completed my studies at Southwark College. The staff at First Connect are not just professional but genuinely caring. The Manager in particular has been exceptionally supportive, going above and beyond to help me achieve my goals. A significant milestone was securing a one-year work placement with Transport for London (TFL) which was made possible through the unwavering assistance of the Manager and the team
Compared to my previous placement, the positive contributions First Connect has made to my physical and mental health are remarkable. The safe and nurturing environment they provide has been crucial to my progress and well-being.
Latest Reviews for First Connect Healthcare Ltd
16 January 2026
My son has been in this assisted living since February 2025.
The care he's having is outstanding. Showing dignity and empathy on all levels. I was heartbroken to say the least that my son has ended up in Care. Since he has been in assisted living and had around the clock care he's so at peace.
Happy. He looks so clean. Even when we collect him for small family gatherings he's so happy and ready to go back. The staff are truly wonderful and us as a family feel truly blessed he's being looked after here. We can't thank them enough. The staff work so hard and it truly takes a special person to do what they are providing and they're amazing staff. Juliet, Charles' mum
14 November 2025
I'll like to express my heartfelt gratitude to First Connect for the outstanding care and support they have provided for my brother. From beginning, the team has been exceptional, always communicating clearly and keeping our family involved every step of the way, whether it's about appointments,
updates or daily progress. My brother had been in hospital for so long and when we learned he would be moving into assisted living, I was understandably apprehensive as he had never lived away from home. The transition was handled with such professionalism and compassion that it quickly put our minds at ease. It's the best thing that could have happened for his care. We have complete trust in the staffs and that is a wonderful feeling to have. Their commitment, kindness and attention to detail have made a remarkable difference in his wellbeing and happiness. On behalf of our family, I thank the team for their unwavering dedication, continued support and involvement in his care. We are grateful.
17 March 2025
I'm the mother of my daughter who is a resident at one of First Connect's placements. I just want to express my heartfelt gratitude for the incredible care and support my daughter has received since moving from the hospital to this placement. The transition was handled with professionalism and
compassion. It was a difficult time for us but the team at First Connect made sure she settled in comfortably ensuring she had everything she needed to feel safe and supported. My daughter is well-being since leaving the hospital has been remarkable. Thanks to the dedicated staff and the wonderful Manager, she has made significant progress, both physically and mentally. The level of care and attention she receives daily has truly made a positive impact on her overall health. Seeing her regain her confidence and happiness has been such a relief as a mother. Thanks to First Connect for their unwavering support. I deeply appreciate everything they have done for her and continue to do.
10 January 2025
I would like to share my heartfelt appreciation for the immense support and positive impact they have had on me. My transition from hospital to their placement was made seamless by their caring and professional approach. The team ensured that I felt comfortable and supported in every aspect of my
life
Through their encouragement and guidance, I returned and completed my studies at Southwark College. The staff at First Connect are not just professional but genuinely caring. The Manager in particular has been exceptionally supportive, going above and beyond to help me achieve my goals. A significant milestone was securing a one-year work placement with Transport for London (TFL) which was made possible through the unwavering assistance of the Manager and the team
Compared to my previous placement, the positive contributions First Connect has made to my physical and mental health are remarkable. The safe and nurturing environment they provide has been crucial to my progress and well-being.