Care Provided by First Connect Healthcare Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 60 minutes
Duration of Care
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Level of Care
Personal Care
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Help at Home
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Specialist Care Needs
- Nursing/Nurse Led Care
Specialist Care Conditions
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Contact First Connect Healthcare Ltd to get a personalised quote
The price(s) shown are provided by the agency. Contact First Connect Healthcare Ltd for full pricing details and T&Cs.
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Owner
- First Connect Healthcare Ltd
- Private Owned
Person in charge
- Kayode Shosinde (Manager)
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First Connect Healthcare Ltd Reviews (4)
9.3
First Connect Healthcare Ltd has a Review Score of 9.3 (9.250) out of 10, based on 4 reviews in the last 2 years.
Over all time First Connect Healthcare Ltd has 4 reviews.
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Overall Experience
Date Published
Reviewer Connection to First Connect Healthcare Ltd
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Review from Daniel A (Brother of Client) published on 5 November 2026 Date of experience: October 2026•Submitted via Website•
Overall Experience
My family and I are extremely happy with the care and support my brother has received from First Connect Healthcare. We have seen tremendous progress in his overall wellbeing, independence and quality of life, and we are incredibly grateful for the stability they have provided.
The communication...
My family and I are extremely happy with the care and support my brother has received from First Connect Healthcare. We have seen tremendous progress in his overall wellbeing, independence and quality of life, and we are incredibly grateful for the stability they have provided.
The communication between the staff and our family has always been excellent. We are regularly kept informed, and the team is always approachable, accommodating and welcoming whenever we visit.
Most importantly, my brother is genuinely happy and settled there. He enjoys the food, activities and outings, and it has been wonderful to see him become more independent, communicative and confident.
The staff have shown such kindness, patience and dedication, and the positive impact on my brother's life has been invaluable.
On behalf of my entire family, we are eternally grateful to First Connect for everything they have done and continue to do.
↩Reply from Kay Shosinde, Registered Manager at First Connect Healthcare Ltd
Thank you for your kind and heartfelt review. We're delighted to see your brother thriving and becoming more independent. Your trust and appreciation mean so much to our team at First Connect Healthcare.
Review from Juliet W (Mother of Client) published on 16 January 2026 Date of experience: January 2026•Submitted via Website•
Overall Experience
My son has been in this assisted living since February 2025.
The care he's having is outstanding. Showing dignity and empathy on all levels. I was heartbroken to say the least that my son has ended up in Care. Since he has been in assisted living and had around the clock care he's so at peace....
My son has been in this assisted living since February 2025.
The care he's having is outstanding. Showing dignity and empathy on all levels. I was heartbroken to say the least that my son has ended up in Care. Since he has been in assisted living and had around the clock care he's so at peace. Happy. He looks so clean. Even when we collect him for small family gatherings he's so happy and ready to go back. The staff are truly wonderful and us as a family feel truly blessed he's being looked after here. We can't thank them enough. The staff work so hard and it truly takes a special person to do what they are providing and they're amazing staff. Juliet, Charles' mum
↩Reply from Kay Shosinde, Director at First Connect Healthcare Ltd
Thank you so much, Juliet, for taking the time to share such a heartfelt and thoughtful review.As a team, we are truly touched by your kind words and deeply appreciate the trust you have placed in First Connect Healthcare to support your son. We understand how difficult the journey into care can...
Thank you so much, Juliet, for taking the time to share such a heartfelt and thoughtful review.As a team, we are truly touched by your kind words and deeply appreciate the trust you have placed in First Connect Healthcare to support your son. We understand how difficult the journey into care can be for families, and it means a great deal to know that your son feels at peace, happy, and well cared for. His dignity, comfort, and wellbeing are always at the heart of what we do.
Your recognition of our staff's compassion, empathy, and hard work is incredibly encouraging. Our team are dedicated professionals who are genuinely passionate about providing high-quality, person-centred care, and feedback like yours reinforces why they do what they do every day.
Thank you again for your lovely words and for allowing us to be part of your son's care. We feel privileged to support him and your family.
Review from Jane M (Mother of Client) published on 17 March 2025 Date of experience: February 2025•Submitted via Website•
Overall Experience
I'm the mother of my daughter who is a resident at one of First Connect's placements. I just want to express my heartfelt gratitude for the incredible care and support my daughter has received since moving from the hospital to this placement. The transition was handled with professionalism and...
I'm the mother of my daughter who is a resident at one of First Connect's placements. I just want to express my heartfelt gratitude for the incredible care and support my daughter has received since moving from the hospital to this placement. The transition was handled with professionalism and compassion. It was a difficult time for us but the team at First Connect made sure she settled in comfortably ensuring she had everything she needed to feel safe and supported. My daughter is well-being since leaving the hospital has been remarkable. Thanks to the dedicated staff and the wonderful Manager, she has made significant progress, both physically and mentally. The level of care and attention she receives daily has truly made a positive impact on her overall health. Seeing her regain her confidence and happiness has been such a relief as a mother. Thanks to First Connect for their unwavering support. I deeply appreciate everything they have done for her and continue to do.
↩Reply from Comfort Okyere, Deputy Manager at First Connect Healthcare Ltd
Thank you so much for your heartfelt words and for taking the time to share your experience. We are truly honoured to have been a part of your daughters journey and are delighted to hear about the positive impact our team has made in her life.Transitions can be challenging, and were glad that our...
Thank you so much for your heartfelt words and for taking the time to share your experience. We are truly honoured to have been a part of your daughters journey and are delighted to hear about the positive impact our team has made in her life.Transitions can be challenging, and were glad that our team could provide the support and care needed to make the process as smooth as possible. Knowing that your daughter is thriving, regaining confidence, and feeling happy means the world to us. Our dedicated staff and Manager take great pride in ensuring every resident receives the highest level of care and attention, and your kind words reaffirm our commitment. We deeply appreciate your trust in First Connect and will continue to provide the best care possible for your daughter.
Review from Malenik C (Client / Service User) published on 10 January 2025 Date of experience: December 2024•Submitted via Website•
Overall Experience
I would like to share my heartfelt appreciation for the immense support and positive impact they have had on me. My transition from hospital to their placement was made seamless by their caring and professional approach. The team ensured that I felt comfortable and supported in every aspect of my...
I would like to share my heartfelt appreciation for the immense support and positive impact they have had on me. My transition from hospital to their placement was made seamless by their caring and professional approach. The team ensured that I felt comfortable and supported in every aspect of my life
Through their encouragement and guidance, I returned and completed my studies at Southwark College. The staff at First Connect are not just professional but genuinely caring. The Manager in particular has been exceptionally supportive, going above and beyond to help me achieve my goals. A significant milestone was securing a one-year work placement with Transport for London (TFL) which was made possible through the unwavering assistance of the Manager and the team
Through their encouragement and guidance, I returned and completed my studies at Southwark College. The staff at First Connect are not just professional but genuinely caring. The Manager in particular has been exceptionally supportive, going above and beyond to help me achieve my goals. A significant milestone was securing a one-year work placement with Transport for London (TFL) which was made possible through the unwavering assistance of the Manager and the team
Compared to my previous placement, the positive contributions First Connect has made to my physical and mental health are remarkable. The safe and nurturing environment they provide has been crucial to my progress and well-being.
↩Reply from Comfort Okyere, Deputy Manager at First Connect Healthcare Ltd
Thank you so much for your heartfelt and inspiring feedback. We are truly humbled and delighted to hear about the positive impact First Connect has had on your journey. Your kind words about our team and their dedication to providing a supportive and nurturing environment mean the world to us. We...
Thank you so much for your heartfelt and inspiring feedback. We are truly humbled and delighted to hear about the positive impact First Connect has had on your journey. Your kind words about our team and their dedication to providing a supportive and nurturing environment mean the world to us. We are incredibly proud of your achievements. Your recognition of our Manager and team for their commitment and genuine care is deeply appreciated. Providing a safe, encouraging, and supportive environment is at the heart of everything we do, and your progress is a testament to the power of teamwork and resilience. Thank you once again for sharing your story. Its feedback like yours that motivates us to continue making a difference in the lives of those we support. We wish you all the best as you continue to achieve your goals and thrive in your journey.
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Frequently Asked Questions about First Connect Healthcare Ltd
How much does First Connect Healthcare Ltd cost?
The agency lists fees between £28 and £35 for hourly visiting care. Funding accepted: Private Funding (Self-funded), Direct Payments (from Local Authority/NHS), Local Authority (Contracted Provider), NHS (Contracted Provider).
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact First Connect Healthcare Ltd to verify any information. View our terms and conditions. First Connect Healthcare Ltd has a Basic Service -what a Basic Service includes.