Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

0 characters (200 minimum, 1000 maximum)

How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Lorapat Standard Care

stars
stars 22 July 2024
Lorapat care agency prioritises the physical, emotional and social needs of my disabled son. Their staff are well trained, they are friendly, cheerful and reassuring staff. They provide personalised care and support. It is very comforting to know how well young people with special needs are being
looked after. Prior to using their services, I could never trust anyone to look after my son. We initially had a trial period to start off with and my son settled very quickly. One thing I like about the agency is that they do not have a high turnover of staff so as much as possible, we tend to have the same familiar faces come in on a regular basis as my son struggles with change. I am extremely happy with the services provided so far and I highly recommend this care agency.
Review from J T (Mother of Client/Service User)