Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Cornwall Home Care

stars
stars 01 August 2025
Overall the level of care provided was satisfactory and the care team were very friendly. However, we encountered a couple of issues which, when raised with the Manager, the responses we received made us feel that we were being a nuisance, mum must have been confused or we were lying. The customer service approach by the manager when dealing with issues leaves a lot to be desired both in her emails and face to face- being both patrionising and defensive. Not the way to run a customer service focused business.
Review from Neil B (Son of Client/Service User)
stars
stars 25 June 2025
Efficient, friendly service.
Review from Sheila H (Wife of Client/Service User)
stars
stars 06 June 2025
Mum had excellent care, the owner and staff were first class. Very friendly and nothing was too much trouble. I would definitely recommend this company to anyone.
Review from W P (Daughter of Client/Service User)
stars
stars 01 May 2025
Very professional and very good service. Communication was excellent as well if you're out a problem. The Care, as of the service was excellent as well. Would really recommend this service to anyone looking for care for their loved ones or just a friend.
Review from L H (Daughter of Client/Service User)
stars
stars 01 May 2025
Very happy with all the carers. They interact very well with my relative. They also communicate very well with me and keep me in the loop with my relatives day to day. They clean the house and wash clothes, it really takes a lot off my shoulders and I am at peace of mind that I trust them all completely.
Review from Julie F (Daughter of Client/Service User)
stars
stars 30 April 2025
Cornwall Home Care helped look after my mum who suffered from Parkinsons, an awful disease that robs people of their independence and dignity. The carers were brilliant, allowing mum to keep as much independance as possible and always treating her with kindness and dignity. Mum had a fear of going into a care home but with the help and support of the carers from Cornwall Home Care we were able to keep her with us at home right to the end.
Review from Caroline S (Daughter of Client/Service User)