Cornwall Home Care

Soweni Unit 1C, Prow Park, Newquay TR7 2SX
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8.6 6 Reviews
  • Cornwall Home Care, Newquay
Cornwall Home Care is a well-established domiciliary care provider offering personalised home care services throughout Cornwall. The agency supports individuals in maintaining their independence and quality of life by delivering care within the comfort and familiarity of their own homes.

The team at Cornwall Home Care delivers a broad range of services, including personal care, medication support, companionship, and help with daily living tasks. Every care plan is tailored to the individual, ensuring that support is not only practical but also respectful of personal preferences and routines.

Staff are carefully selected and trained to a high standard, with a focus on compassion, professionalism, and continuity of care. The agency places great importance on building trusting, long-term relationships between carers and the people they support.

By working closely with families, healthcare professionals, and local authorities, Cornwall Home Care ensures that each client receives consistent, well-coordinated care. The team has a strong understanding of the local area and a genuine commitment to supporting the well-being of the communities they serve.

Cornwall Home Care aims to make a meaningful difference in the lives of those they support, helping individuals feel safe, valued, and empowered in their own homes.
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Care Provided

Types of Home Care

  • Visiting Care

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £34 – £34

These prices are only a guideline, please contact Cornwall Home Care to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Cornwall Home Care Ltd

Person in charge

  • Karla Evident (Manager)

Admission Criteria

  • N/A

Cornwall Home Care Reviews (6)

8.6

Cornwall Home Care has a Review Score of 8.6 (8.639) out of 10, based on 6 reviews in the last 2 years.
Over all time Cornwall Home Care has 6 reviews.

Overall Experience
  • 4
  • 0
  • 2
  • 0
  • 0
Date Published
  • 6
  • 6
  • 6
  • 6
  • 0
Reviewer Connection to Cornwall Home Care
  • 4
  • 1
  • 1
Total of 6, showing 1-6
Review from Neil B (Son of Client) published on 1 August 2025 Submitted via Website • Report
Overall Experience 3.0 out of 5
Overall the level of care provided was satisfactory and the care team were very friendly. However, we encountered a couple of issues which, when raised with the Manager, the responses we received made us feel that we were being a nuisance, mum must have been confused or we were lying. The customer service
approach by the manager when dealing with issues leaves a lot to be desired both in her emails and face to face- being both patrionising and defensive. Not the way to run a customer service focused business.
Reply from Karla Evident, Director at Cornwall Home Care

Thank you for your comments. We're glad the care team left a good impression. I have passed over your positive comments to the staff. Any concerns raised previously were responded to through our usual process, and we appreciate you taking the time to share your thoughts.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Sheila H (Wife of Client) published on 25 June 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Efficient, friendly service.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from W P (Daughter of Client) published on 6 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum had excellent care, the owner and staff were first class. Very friendly and nothing was too much trouble. I would definitely recommend this company to anyone.
Reply from Karla Evident, Manager at Cornwall Home Care

Thank you so much for your kind words. It was a pleasure looking after your mum, we wish you all the best. Cornwall Home Care

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from L H (Daughter of Client) published on 1 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very professional and very good service. Communication was excellent as well if you're out a problem. The Care, as of the service was excellent as well. Would really recommend this service to anyone looking for care for their loved ones or just a friend.
Reply from Karla Evident, Manager at Cornwall Home Care

Thank you for your kind words, it was a pleasure to support both your mum & dad.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Julie F (Daughter of Client) published on 1 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy with all the carers. They interact very well with my relative.
They also communicate very well with me and keep me in the loop with my relatives day to day. They clean the house and wash clothes, it really takes a lot off my shoulders and I am at peace of mind that I trust them all completely.
Reply from Karla Evident, Manager at Cornwall Home Care

Thank you for your kind review, it's always a pleasure.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Caroline S (Daughter of Client) published on 30 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cornwall Home Care helped look after my mum who suffered from Parkinsons, an awful disease that robs people of their independence and dignity. The carers were brilliant, allowing mum to keep as much independance as possible and always treating her with kindness and dignity. Mum had a fear of going
into a care home but with the help and support of the carers from Cornwall Home Care we were able to keep her with us at home right to the end.
Reply from Karla Evident, Manager at Cornwall Home Care

Thank you for your lovely review. It was an absolute pleasure looking after your mum, we wish you all the best.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.6 (8.639)

Overview of Review Score

The Review Score of 8.6 (8.639) out of 10 for Cornwall Home Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.389 for Cornwall Home Care is calculated as follows: ( (24 Excellents x 5) + (4 Goods x 4) + (7 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 36 Ratings = 4.389
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Cornwall Home Care is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Cornwall Home Care

What Type of Services does Cornwall Home Care offer?

Cornwall Home Care offers Home Care.

How many Carers does Cornwall Home Care employ?

Cornwall Home Care employs 6 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Cornwall Home Care to verify any information. View our terms and conditions. Cornwall Home Care has an Enhanced Service - more info.