Submit a Review for Delta Care Ltd - Blackburn & Darwen
112, Whalley New Road, Blackburn, BB1 6LD
View Full Details of Delta Care Ltd - Blackburn & DarwenLatest Reviews for Delta Care Ltd - Blackburn & Darwen
20 June 2025
The carers have all been lovely, they are kind, friendly and adaptable to our needs. Delta have been very accommodating when we needed some flexibility in the days for which care was provided. We have been happy with the service so far and it gives peace of mind to receive the daily reports.
22 May 2025
Whilst the carers who attend Mum are very pleasant, her needs are not being met. Mum has dementia and her response to everything is 'no' or I've done that. We were advised that, due to recent health problems and the fact that Mum sits in the same position most of the day, carers should assist her to wash and also have a shower once a week to check for further pressure sores and keep her feet clean and healthy. After two weeks, Mum hasn't had a shower, her feet haven't been cleaned, nor has any check been done on her feet. She does tell the carers that she washed, but Mum has limitations on what parts she can wash/reach. She tells the carers that she's eaten or will make something later, but she has dementia - she forgets! The previous care agency could persuade mum to soak her feet, have a shower and always served her a meal at dinner time (microwave meal, so not difficult), serving it at the table so Mum moved position. Maybe it's lack of dementia training/ lack of understanding
23 October 2024
We have been very pleased with the help and support that the staff have shown in caring for mum and dad. They have shown compassion, kindness and professionalism in their care and always treated mum and dad with respect and consideration.
17 June 2024
I was treated with respect, kindness and consideration.
18 April 2024
Lovely girls, some better than others. Good on the whole, pleasant and chatty. Very good.
11 April 2024
The review covered many aspects of Mum's care. Some of the information that was obtained was irrelevant.
Latest Reviews for Delta Care Ltd - Blackburn & Darwen
20 June 2025
The carers have all been lovely, they are kind, friendly and adaptable to our needs. Delta have been very accommodating when we needed some flexibility in the days for which care was provided. We have been happy with the service so far and it gives peace of mind to receive the daily reports.
22 May 2025
Whilst the carers who attend Mum are very pleasant, her needs are not being met. Mum has dementia and her response to everything is 'no' or I've done that. We were advised that, due to recent health problems and the fact that Mum sits in the same position most of the day, carers should assist her to wash and also have a shower once a week to check for further pressure sores and keep her feet clean and healthy. After two weeks, Mum hasn't had a shower, her feet haven't been cleaned, nor has any check been done on her feet. She does tell the carers that she washed, but Mum has limitations on what parts she can wash/reach. She tells the carers that she's eaten or will make something later, but she has dementia - she forgets! The previous care agency could persuade mum to soak her feet, have a shower and always served her a meal at dinner time (microwave meal, so not difficult), serving it at the table so Mum moved position. Maybe it's lack of dementia training/ lack of understanding
23 October 2024
We have been very pleased with the help and support that the staff have shown in caring for mum and dad. They have shown compassion, kindness and professionalism in their care and always treated mum and dad with respect and consideration.
17 June 2024
I was treated with respect, kindness and consideration.
18 April 2024
Lovely girls, some better than others. Good on the whole, pleasant and chatty. Very good.
11 April 2024
The review covered many aspects of Mum's care. Some of the information that was obtained was irrelevant.