Suite 30, Sugar Mill Business Park, Oakhurst Avenue, Leeds, LS11 7HL
View Full Details of Bluebird Care Leeds SouthExperience has been good. Few teething issues when started but now all sorted and care needed is being undertaken as would want it to be. Happy to continue with care plan as reviewed this week.
Very disappointing service. We contacted Bluebird South Leeds to support my mum at home after surgery. Contact was easy and the positive response was swift. Service started the day after the home visit and care needs assessment. They said they could deliver what Mum asked for. Five hours after the first morning visit they contacted us to say that the original carer was no longer available, that the agreed hours would have to change and that only male carers were available on weekends and evenings, contrary to Mum's wishes. None of this was said prior to the service starting. Mum was upset and we had no alternative but to cancel, with no time to make alternative arrangements. We feel strung along and then let down at the very last minute. Think twice before using Bluebird Care.
Bluebird Care supports my ex-husband to be more independent; they have helped him to maintain his mentally healthy environment and recently supported him in redecorating the lounge; it looks better now than it ever has, and he is in such a better mental state. Although he remains under the well-being team at the hospital and continues to receive treatment from them, he is so much more positive in life of late.
Experience has been good. Few teething issues when started but now all sorted and care needed is being undertaken as would want it to be. Happy to continue with care plan as reviewed this week.
Very disappointing service. We contacted Bluebird South Leeds to support my mum at home after surgery. Contact was easy and the positive response was swift. Service started the day after the home visit and care needs assessment. They said they could deliver what Mum asked for. Five hours after the first morning visit they contacted us to say that the original carer was no longer available, that the agreed hours would have to change and that only male carers were available on weekends and evenings, contrary to Mum's wishes. None of this was said prior to the service starting. Mum was upset and we had no alternative but to cancel, with no time to make alternative arrangements. We feel strung along and then let down at the very last minute. Think twice before using Bluebird Care.
Bluebird Care supports my ex-husband to be more independent; they have helped him to maintain his mentally healthy environment and recently supported him in redecorating the lounge; it looks better now than it ever has, and he is in such a better mental state. Although he remains under the well-being team at the hospital and continues to receive treatment from them, he is so much more positive in life of late.