Bluebird Care Leeds South
Suite 30, Sugar Mill Business Park, Oakhurst Avenue,
Leeds
LS11 7HL
Bluebird Care Leeds South has a Review Score of 6.8 (6.833) out of 10, based on 3 reviews in the last 2 years. Over all time Bluebird Care Leeds South has 3 reviews.
Review from Rosie P (Daughter of Client) published on 4 June 2025
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Shabir Hussain, Manager at Bluebird Care Leeds South
Thank you for your kind feedback. We're pleased to hear that things have settled well and that you're happy with the care being provided. We truly value your trust in us and look forward to continuing to support your mother.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J L (Son of Client) published on 7 June 2024
Submitted via Website •
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Overall Experience
1.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Katherine F (Wife of Client) published on 11 December 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Awais Siddique, Managing Director at Bluebird Care Leeds South
Dear Katherine, Thank you very much for your kind words. We really appreciate you continuing to choose Bluebird Care and are thrilled at the progress he has made and the independence he has retained. Have a lovely Christmas!
Bluebird Care.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 6.8 (6.833) out of 10 for Bluebird Care Leeds South is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 3.3 out of 5 from 3 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 3.333 for Bluebird Care Leeds South is calculated as follows: ( (6 Excellents x 5) + (6 Goods x 4) + (6 Very Poors x 1) ) ÷ 18 Ratings = 3.333
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Bluebird Care Leeds South is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: CEO
Delivering the highest quality of homecare and support is Shabir’s goal at Bluebird Care. But he also looks to support the wider community: "Making a contribution in the local community has been my personal aim both in paid employment and as a volunteer."
Before Bluebird Care, Shabir worked for a housing charity for over 16 years: "Giving a house to a family living in unsuitable housing/ bed and breakfast is hugely satisfying. The impact it has on the whole family is immeasurable and impossible to describe - especially the difference it makes to children's lives."
"Similarly, the care Bluebird provides has a huge impact on our customers' lives. Bluebird Care provides care that I would want for my own mother, father or other family members"
"Bluebird Care employs colleagues who are passionate about providing care. We empower them through good training and by giving them freedom to make decisions."
"Bluebird Care customers maintain their independence because they have complete control of the care they receive."
Job Title: Care Manager
Diane has over 40 years experience of providing care and as our Care Manager she has a range of qualifications she draws on for her work: Train The Trainer (Infection Prevention, Safeguarding (Adults & Children), Medication, Moving & Handling), BTEC Level 5 Diploma, NVQ Level 4 & 3, all in Management & Leadership.
When she isn’t working, Diane loves playing Bingo, walking in the country, socialising, and spending quality time with her family. She also loves holidays abroad, where she often visits ancient archaeological sites.
Job Title: Live-In Care Manager
“When someone is interested in live-in-care, or respite care, I go to meet them and discuss their needs. I get to know them and from that I put together a care plan and organise care for them.
When I meet a client, I try to look at the person as a whole and support them to live in the way they want. I look at their circumstances with them and from that, I can identify how best to support them.
With live-in-care particularly, we can provide a client with company and continued access to their familiar community, friends and family in their own home.
Again, with clients with dementia, live-in-care in their own home is generally better than residential care. The familiar environment of a person’s own home is often preferable where dementia is involved.”
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Leeds South to verify any information. View our terms and conditions. Bluebird Care Leeds South has an Enhanced Service - more info.
