Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Overall Experience:  stars

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Treated with Dignity stars
Value for Money stars

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Latest Reviews for GoodOaks Homecare - Horsham & Crawley

stars
stars 29 April 2025
Dad's carer is a very polite young man and always very punctual.He was very approachable and respectful and kind towards Dad. He helped dad when I was visiting 17-22nd April , this was the mornings mainly as I could help dad at bedtime with his meds etc . Previously dad had a different staff member as his carer and he is looking forward to his return in June .
Review from S D (Daughter of Client/Service User)
stars
stars 10 April 2025
Our experience is that GoodOaks have delivered a very good service!
Review from Tracey S (Daughter of Client/Service User)
stars
stars 24 February 2025
I organised care for my father in law. I chose Goodoaks after speaking to the manager, I was impressed by her care and knowledge. Pop's carer was lovely, very caring, and very patient with an elderly gentleman with Dementia and mobility problems. After several hospital admissions, Pop is now going into full time care, but I won't hesitate to recommend the team at Goodoaks.
Review from Jo S (Daughter-in-law of Client/Service User)
stars
stars 20 February 2025
The review is very well-managed and most reliable. The carers are of the highest quality and really enjoy their work. They take a real interest in the patients they are dealing with. Keep up the good work.
Review from David D (Client / Service User)
stars
stars 09 December 2024
The lady was very attentive to me when I was feeling unwell and I am very pleased with how she did her work. She is very kind.
Review from D C (Client / Service User)