At GoodOaks, we recognise that every individual has unique preferences and needs. For this reason, all of our care packages are fully tailored to the person receiving them. Whether you require occasional companionship, regular visiting care, or full-time live-in assistance, we will work with you to design a plan that meets your specific needs.
Please contact us to discuss your requirements, and we will be pleased to provide a bespoke quotation.
These prices are only a guideline, please contact GoodOaks Homecare - Horsham & Crawley to find out the exact price for your requirements.
GoodOaks Homecare - Horsham & Crawley has a Review Score of 9.6 (9.613) out of 10, based on 8 reviews in the last 2 years. Over all time GoodOaks Homecare - Horsham & Crawley has 8 reviews.
Review from John P (Client) published on 8 August 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Libby A (Sister of Client) published on 23 June 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Christine D (Client) assisted by family/friend published on 11 June 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Marilou Apa, Registered Manager at GoodOaks Homecare - Horsham & Crawley
Thank you so much for your kind words and wonderful review. It truly means the world to us to know that our efforts made a positive difference. Your feedback inspires us to keep providing the best care and support we can.We feel privileged to have the opportunity to be part of your journey, and your appreciation encourages our whole team to continue going the extra mile every day.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from S D (Daughter of Client) published on 29 April 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Marilou Apa, Registered Manager at GoodOaks Homecare - Horsham & Crawley
Thank you so much for your kind words and wonderful review. It truly means the world to us to know that our efforts made a positive difference. Your feedback inspires us to keep providing the best care and support we can.We feel privileged to have the opportunity to be part of your journey, and your appreciation encourages our whole team to continue going the extra mile every day.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Tracey S (Daughter of Client) published on 10 April 2025
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Jo S (Daughter-in-law of Client) published on 24 February 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from David D (Client) published on 20 February 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from D C (Client) published on 9 December 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 9.6 (9.613) out of 10 for GoodOaks Homecare - Horsham & Crawley is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.813 for GoodOaks Homecare - Horsham & Crawley is calculated as follows: ( (39 Excellents x 5) + (9 Goods x 4) ) ÷ 48 Ratings = 4.813
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for GoodOaks Homecare - Horsham & Crawley is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Director and Registered Manager
Joined: 2023
“We are very excited for the opportunity to share our knowledge and passion and are committed to excellent practice in everything we do.”
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