GoodOaks Homecare Horsham and Crawley believes that great care starts at home.
The team provides high quality care and support that helps people live comfortably, safely, and independently in their own homes.
Trained and compassionate carers deliver a full range of home care services, including personal care such as washing, dressing, and mobility support, as well as help with household tasks like meal preparation, cleaning, and shopping. Support is also available with...
Care Provided by GoodOaks Homecare - Horsham & Crawley
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £31.79
- Weekly Live-in Care Fees: from £1,485
- 30 Minute Visiting Care Fees: from £21.75
Please contact us to discuss your requirements, and we will be pleased to provide a bespoke quotation.
Contact GoodOaks Homecare - Horsham & Crawley to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
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Local Authority (Contracted Provider) -
NHS (Contracted Provider) -
Good to Know
Group/Owner
- GoodOaks Homecare
- Private Owned
Person in charge
- Marilou Apa (Registered Manager)
GoodOaks Homecare - Horsham & Crawley Reviews (15)
GoodOaks Homecare - Horsham & Crawley has a Review Score of 9.7 (9.74) out of 10, based on 15 reviews in the last 2 years.
Over all time GoodOaks Homecare - Horsham & Crawley has 15 reviews.
I have never needed a carer, but Lyn was a very pleasant surprise I felt no embarrassment which I thought I would. She was so kind and helped me alot. I faced looking forward to start going back to normal and she was there. Thank you Lyn the physio man was well impressed.
It means a lot to hear that Lyn made you feel comfortable and supported during what can understandably feel like a difficult time. Lyn is such a kind and compassionate carer, and...
I have felt totally at ease with GoodOaks and their care for my mum. As I frequently trained and away from the UK, it is very reassuring to have such a reliable and caring company to look after her. Thank you to all of you for your care and professionalism, you are a credit to the care industry. Particular shoutout to mums regular carer Elaine who has gone above and beyond with her care.
We are truly grateful to hear that our team has been able to provide the care and support your mum needs. It means a great deal to us to know that our efforts are making a positive difference for both her and your family.
Your feedback is very much appreciated and will be shared with the team.
Goodoaks pulled out all the stops to provide short notice wrap-around care for my father upon his discharge from hospital. They matched him with excellent carers and have provided a consistently high level of care across all their staff. I can't recommend them enough.
Thank you so much for taking the time to share such a kind review. We're really pleased we could support your father. Continuity, reliability, and high standards of care are incredibly important to us, so it's lovely to hear that this has been reflected across our whole team. Your recommendation truly means a lot to us, and we're grateful for the trust you've placed in GoodOaks.
Initially, they took time to understand Mum's needs and selected a Carer based on them. We're in week 3, so it's still early days, but the first few visits have been good and the feedback has included good suggestions.
All in all we're very happy and firmly believe the Care and support being provided will help Mum hughly.
Thanks to the GoodOaks team.
We're really pleased to hear that the consistency of care has already made a positive difference for your Mum. We know how important familiar faces, routine and...
happy with the service and consider it good value for money.
Thank you so much for your kind words and thoughtful feedback. We're truly grateful to hear that our team has been able to provide the care and support your wife needs .It means a great deal to us to know that our efforts are making a positive difference for your wife and your family. We understand...
Our father was sadly widowed in June this year .We chose GoodOaks to help us support Dad with his Dementia in order to keep him at home, where he wanted to be. The team have been excellent. They carefully listened to Dads complex needs and have delivered quality care for the last two months. They are professional ,caring and friendly .They are excellent providing feedback on visits and adaptable on Dads most difficult days! Would happily recommend this team.
Thank you so much for your kind words and thoughtful feedback. We're truly grateful to hear that our team has been able to provide the care and support your father needs .It means a great deal to us to know that our efforts are making a positive difference for both him and your family. We...
Hi very patient service in caring for my father who requires a lot of assistance and is very particular. Thanks very much to the team at GoodOaks, very much appreciated.
Thank you so much for your kind words and thoughtful feedback. We're truly grateful to hear that our team has been able to provide the care and support your father needs.It means a great deal to us to know that our efforts are making a positive difference for both him and your family. We understand...
Carers call 4 times a day to wash & dress me, cook and clean me. Once a week a carer shops for food and household needs. They manage my medication.
Such care requires people who are both qualified and have a good personality to meet my needs. Goodoaks provide such people in a difficult market.
My sister has been more comfortable and happier since GoodOaks took over her care. She is full of praise for the carers, and really appreciates its member of the same team. She finds them professional and caring. This has then made it less stressful for her family/me knowing great care is being administered.
I have found GoodOaks very professional and caring.
Thank you so much for your kind words and wonderful review. It truly means the world to us to know that our efforts made a positive difference. Your feedback inspires us to keep providing the best care and support we can.We feel privileged to have the opportunity to be part of your journey, and your appreciation encourages our whole team to continue going the extra mile every day.
He helped dad when I was visiting 17-22nd April , this was the mornings mainly as I could help dad at bedtime with his meds etc .
Previously dad had a different staff member as his carer and he is looking forward to his return in June .
Thank you so much for your kind words and wonderful review. It truly means the world to us to know that our efforts made a positive difference. Your feedback inspires us to keep providing the best care and support we can.We feel privileged to have the opportunity to be part of your journey, and your appreciation encourages our whole team to continue going the extra mile every day.
Our experience is that GoodOaks have delivered a very good service!
I organised care for my father in law. I chose Goodoaks after speaking to the manager, I was impressed by her care and knowledge. Pop's carer was lovely, very caring, and very patient with an elderly gentleman with Dementia and mobility problems. After several hospital admissions, Pop is now going into full time care, but I won't hesitate to recommend the team at Goodoaks.
The review is very well-managed and most reliable. The carers are of the highest quality and really enjoy their work. They take a real interest in the patients they are dealing with. Keep up the good work.
The lady was very attentive to me when I was feeling unwell and I am very pleased with how she did her work. She is very kind.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 January 2026- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (10)
- Posted: Tuesday 06 Jan 2026GoodOaks Homecare is proud to announce that it has been named a finalist in the 2026 Home Care Awards, with recognition spanning both national innovation and branch-level excellence across the...
- Posted: Thursday 20 Nov 2025GoodOaks Homecare has been named Franchisor of the Year - Expanding at the 2025 BFA HSBC British Franchise Awards, recognising its transformation from a regional care provider into one of...
- Posted: Thursday 20 Nov 2025GoodOaks Homecare has been named Franchisor of the Year - Expanding at the 2025 BFA HSBC British Franchise Awards, recognising its transformation from a regional care provider into one of...
Awards / Recognitions (5)
- Recipient: GoodOaks HomecareDate: Wednesday 31 May 2023
- Recipient: GoodOaks HomecareDate: Thursday 31 Mar 2022
- Recipient: GoodOaks HomecareDate: Saturday 01 Feb 2020
Meet the Team (5)
Director & Registered Manager – GoodOaks Homecare Horsham and Crawley
As Director of GoodOaks Homecare Horsham and Crawley, and a Registered Nurse still practising at Horsham Hospital, I bring both clinical experience and compassionate leadership to the service. I am passionate about delivering high quality, person centred care that enables people to live safely, comfortably, and independently in their own homes.
My nursing background gives me a deep understanding of the challenges people face and the importance of care that truly respects dignity, choice, and individuality. I take pride in supporting a dedicated team of carers who share these values and who strive to make a genuine difference every day. For me, good care is about trust, kindness, and helping people feel valued and at home.
As the Co-Director for GoodOaks Homecare Horsham and Crawley, I take responsibility for ensuring the highest standards of quality, safety, and compliance across the service. My role is to make sure care is delivered in line with regulatory requirements and best practice, always keeping clients’ wellbeing and dignity at the heart of what we do.
I work closely with the Registered Manager and care team to maintain a culture of openness, accountability, and continuous improvement. I am deeply committed to supporting both clients and staff, ensuring that everyone involved with GoodOaks feels listened to, respected, and supported to achieve their best.
I’m the Deputy Registered Manager for GoodOaks Home Care – Horsham & Crawley. I began my career as a carer, and that hands-on experience continues to shape everything I do. I understand how meaningful, compassionate care can transform someone’s day, and I’m passionate about making sure every client feels valued, respected, and supported. In my role, I work closely with our care team to provide guidance, encouragement, and the tools they need to deliver the best possible care. Creating a positive, supportive environment—for both clients and staff—is at the heart of my work every day.
My name is Elaine, and I’ve been with GoodOaks Homecare Horsham and Crawley for a year. I was one of the very first care professionals to join the team, and it’s been amazing to see both the office and the team grow over time.
I’m passionate about providing kind, reliable, and person-centred care that helps clients stay comfortable and independent in their own homes. Being part of a supportive and dedicated team makes every day rewarding, and I’m proud to make a difference in people’s lives.
My name is Bethany, and I’m new to care, but I’ve felt really supported since joining GoodOaks Homecare Horsham and Crawley. The training and guidance I’ve received have helped me grow in confidence, and I’m really enjoying my role.
I love meeting new clients and knowing that even small acts of kindness can make a big difference in someone’s day. Being part of such a caring and supportive team has made starting my career in care a truly positive experience.
Frequently Asked Questions about GoodOaks Homecare - Horsham & Crawley
How many Carers does GoodOaks Homecare - Horsham & Crawley employ?
GoodOaks Homecare - Horsham & Crawley employs 14 carers.
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