Submit a Review for Right at Home (North Leeds, Otley & Wetherby)
East View, Broadgate Lane, Horsforth, Leeds, LS18 4BX
View full details of Right at Home (North Leeds, Otley & Wetherby)Latest Reviews for Right at Home (North Leeds, Otley & Wetherby)
12 February 2026
We have been using home care since my dad had a bad fall last August and right from the first tearful phone call from me they have been absolutely fantastic with the care they have given and continue to give to him. The support they have given me has been such a tremendous help I can't fault
anything. My dad loves to see the carers when they come and he sings and tells jokes to them. It's lovely to see him happy and comfortable.
09 February 2026
I would like to thank Right at Home, especially Anna, the Manager for her professionalism shown to my family and I in what was a very difficult time for us having to find the right care and support for my elderly mother. She had recently been discharged from hospital after being in there for several
months. Her kindness and support is truly remarkable, goes above and beyond, even though the care was not provided, due to NHS Fast Tracking funding. My family and I are eternally grateful for what Anna did for us in the background and would not have hesitated in using this care agency had it not been for the NHS funding and now will be telling family and friends.
22 January 2026
The support provided to my mother age 94 enabling her to stay in her own home has been amazing.
Every member of staff and management have always been there to support both my mum and myself at challenging times .
I would not hesitate to recommend Right At Home North Leeds.
23 December 2025
Right at home responded promptly to our request for support for my Dad who has dementia. The carers were excellent. They were friendly, caring and patient. My Dad enjoyed the social contact as well as having the support with personal care.
Rachel and Anna were extremely helpful in arranging support
for my Dad for a family event and very patient when we kept changing things !
As a family we really appreciated their help and support to keep my Dad at home.
18 December 2025
My Mother has Vascular Dementia aswell as bladder cancer which resulted in surgery. She now lives with a stoma and urostomy bag so her care needs are quite specific. The lovely ladies at RAH have been taking care of my mum for about a year now, (as her care needs have increased quickly and quite
significantly.) The care given has been of a high standard and my mum really enjoys the company and conversation that the team provide. I would highly recommend the care given by RAH to your family and loved ones. Massive thank you to Anna, Rachel and all the team!
16 December 2025
My wife was discharged from hospital in June after four months and needed a care position in order to return home. We had a lot of trepidation about how the system would work and its effect on both my wife and myself, as we are both around 90. Several care providers were looked at, but 'Right at
Home' seemed more than the best to understand and were very sympathetic to our needs, the manager even saw my wife in hospital and visited our home to ensure that understanding. The initial caring was done by the manager until a routine was established, and then introduced other carers appropriately, but still, with the director, made frequent visits to keep fully aware of progress. We will be eternally grateful to the management & staff for the heartfelt love and care they have shown and are still showing to my wife and I through what has been a very difficult period, and I am sure we would not have gone through this as we have without their understanding help.
18 September 2025
Right At Home have recently provided my mum with care through various home visits in June and August. We needed someone to look in on her whilst we were away on family holidays and give us peace of mind. This they did very professionally and with care throughout those periods, which meant we were
able to relax in the knowledge she was being monitored and aided; now she has dementia. I would not hesitate to use their services again and have no hesitation in recommending them to others. I am certain that I will be contacting them again in the future. Many thanks to the team.
04 July 2025
Right at Home worked with my mum-in-law for a few weeks before her death. She had been declining steadily and become more dependent. She lived with us for about 15 years but latterly lacked other social contact. All the 'girls' (as she called them!) who attended were great. They brought a ray of
sunshine into her life and she looked forward to their visits. They assisted with showering, bed linen changing and general cleaning, but possibly more important was the company they provided and the anticipation of that company. They were never perfect because that was my mother-in-law, but they were pretty near!
12 June 2025
The team care for my mum a few days a week and they are very good, caring and responsible. They listen to my requests and hers, and I feel she is in safe hands when I'm at work or away. They have never let me down with covering hours for when I need a holiday break and they genuinely want to make
sure mum is cared for to my requirements and that she feels safe and happy when with them.
I searched for a reliable care team for a long time and I hit the best with the Right at Home North Leeds, Otley and Wetherby branch.
10 June 2025
I have now been with right at home for two weeks during which I have had two caters for four different sessions. They have both been extremely helpful and fulfilled requests for driving to the shops and going for a walk.
05 June 2025
Pleased how it all fitted together. The carers are very helpful and are a big help to ur situation. In some cases, above and beyond would be appropriate. A big thank you to all concerned.
05 June 2025
Right at home has been an excellent experience for me. All the help I need!
30 May 2025
All carers are extremely reliable, visiting at the time requested & offering the necessary support and care required.
The weekly rota and accessible post-visit carers notes available through the Right at Home website keep the family well informed and make us aware of any issues or concerns that
may arise.
The daily visits have provided the family with reassurance and support & the carers have carried out their duties with discretion, empathy and sensibility.
30 May 2025
My mother's team of carers are all wonderful. They each bring a personal touch to her visits and make her happy.
Right at Home are very flexible and accommodating if our plans need to change.
We as a family are delighted to have found Right at Home and wouldn't hesitate to recommend them to others
that need care for their elderly relatives.
30 May 2025
Excellent care, helpful and thoughtful. Would use any spare time to do household chores r.e, cleaning very thoroughly. Management very approachable, recommended without reservation.
29 May 2025
Very happy with the carers who have helped me with various jobs in the home, showering, hospital visits, shopping, etc. Also in small emergencies. Would certainly recommend Right at Home to people who need home care.
27 May 2025
My daughter had referred your company to me, I have been delighted with the staff that have been visiting. Each one has been very friendly and helpful.
23 May 2025
After talking to a couple of care providers, I decided to appoint Right at Home Horsforth for providing companionship care to my mother in law who suffers from vascular dementia. The main reason for this was the attention to detail, empathy and cultural sensitivity that came across in the questions
we were asked as part of the initial assessment. I felt that I was talking to an expert who genuinely cared about providing the best possible support to an elderly and vulnerable person.
From the start, all the administrative burden has been borne by Right at Home, even when last minute changes are needed. This is important as I work full-time. The companionship care meets our requirements and the care worker is brilliant. I highly recommend the team at Right at Home Horsforth.
23 May 2025
Very understanding and receptive when care required urgently
Adapting to changing needs over time, providing different opportunities and activities
Communication by email has been excellent and responsive with compassion and openness, as well as attention to detail.
Genuinely caring and flexible
about how they can help
Supportive of family members
22 May 2025
Right at Home looked after my 94-year-old Mum for 7 months during an accelerated decline in health due to heart failure and a other medical issues. The whole family and I were very happy with the level of care, compassion and professionalism given by the team to Mum in her final months of life. Mum
felt very confident around her carers and often said that she felt that they were "very special people". I couldn't agree more. As well as supporting my Mum they often found time to support me with my worries about Mum's health and were able to give much useful advice. They were always punctual, polite, responsive and very attentive to Mum's needs and what she wanted. Never imposing anything on her. Sometimes things could get very stressful, for eg if Mum had a fall, and the team would respond very quickly to provide extra care as soon as possible. In a quickly changing situation, nothing was too much trouble. I strongly recommend them and thank them enormously for everything they did.
Latest Reviews for Right at Home (North Leeds, Otley & Wetherby)
12 February 2026
We have been using home care since my dad had a bad fall last August and right from the first tearful phone call from me they have been absolutely fantastic with the care they have given and continue to give to him. The support they have given me has been such a tremendous help I can't fault
anything. My dad loves to see the carers when they come and he sings and tells jokes to them. It's lovely to see him happy and comfortable.
09 February 2026
I would like to thank Right at Home, especially Anna, the Manager for her professionalism shown to my family and I in what was a very difficult time for us having to find the right care and support for my elderly mother. She had recently been discharged from hospital after being in there for several
months. Her kindness and support is truly remarkable, goes above and beyond, even though the care was not provided, due to NHS Fast Tracking funding. My family and I are eternally grateful for what Anna did for us in the background and would not have hesitated in using this care agency had it not been for the NHS funding and now will be telling family and friends.
22 January 2026
The support provided to my mother age 94 enabling her to stay in her own home has been amazing.
Every member of staff and management have always been there to support both my mum and myself at challenging times .
I would not hesitate to recommend Right At Home North Leeds.
23 December 2025
Right at home responded promptly to our request for support for my Dad who has dementia. The carers were excellent. They were friendly, caring and patient. My Dad enjoyed the social contact as well as having the support with personal care.
Rachel and Anna were extremely helpful in arranging support
for my Dad for a family event and very patient when we kept changing things !
As a family we really appreciated their help and support to keep my Dad at home.
18 December 2025
My Mother has Vascular Dementia aswell as bladder cancer which resulted in surgery. She now lives with a stoma and urostomy bag so her care needs are quite specific. The lovely ladies at RAH have been taking care of my mum for about a year now, (as her care needs have increased quickly and quite
significantly.) The care given has been of a high standard and my mum really enjoys the company and conversation that the team provide. I would highly recommend the care given by RAH to your family and loved ones. Massive thank you to Anna, Rachel and all the team!
16 December 2025
My wife was discharged from hospital in June after four months and needed a care position in order to return home. We had a lot of trepidation about how the system would work and its effect on both my wife and myself, as we are both around 90. Several care providers were looked at, but 'Right at
Home' seemed more than the best to understand and were very sympathetic to our needs, the manager even saw my wife in hospital and visited our home to ensure that understanding. The initial caring was done by the manager until a routine was established, and then introduced other carers appropriately, but still, with the director, made frequent visits to keep fully aware of progress. We will be eternally grateful to the management & staff for the heartfelt love and care they have shown and are still showing to my wife and I through what has been a very difficult period, and I am sure we would not have gone through this as we have without their understanding help.
18 September 2025
Right At Home have recently provided my mum with care through various home visits in June and August. We needed someone to look in on her whilst we were away on family holidays and give us peace of mind. This they did very professionally and with care throughout those periods, which meant we were
able to relax in the knowledge she was being monitored and aided; now she has dementia. I would not hesitate to use their services again and have no hesitation in recommending them to others. I am certain that I will be contacting them again in the future. Many thanks to the team.
04 July 2025
Right at Home worked with my mum-in-law for a few weeks before her death. She had been declining steadily and become more dependent. She lived with us for about 15 years but latterly lacked other social contact. All the 'girls' (as she called them!) who attended were great. They brought a ray of
sunshine into her life and she looked forward to their visits. They assisted with showering, bed linen changing and general cleaning, but possibly more important was the company they provided and the anticipation of that company. They were never perfect because that was my mother-in-law, but they were pretty near!
12 June 2025
The team care for my mum a few days a week and they are very good, caring and responsible. They listen to my requests and hers, and I feel she is in safe hands when I'm at work or away. They have never let me down with covering hours for when I need a holiday break and they genuinely want to make
sure mum is cared for to my requirements and that she feels safe and happy when with them.
I searched for a reliable care team for a long time and I hit the best with the Right at Home North Leeds, Otley and Wetherby branch.
10 June 2025
I have now been with right at home for two weeks during which I have had two caters for four different sessions. They have both been extremely helpful and fulfilled requests for driving to the shops and going for a walk.
05 June 2025
Pleased how it all fitted together. The carers are very helpful and are a big help to ur situation. In some cases, above and beyond would be appropriate. A big thank you to all concerned.
05 June 2025
Right at home has been an excellent experience for me. All the help I need!
30 May 2025
All carers are extremely reliable, visiting at the time requested & offering the necessary support and care required.
The weekly rota and accessible post-visit carers notes available through the Right at Home website keep the family well informed and make us aware of any issues or concerns that
may arise.
The daily visits have provided the family with reassurance and support & the carers have carried out their duties with discretion, empathy and sensibility.
30 May 2025
My mother's team of carers are all wonderful. They each bring a personal touch to her visits and make her happy.
Right at Home are very flexible and accommodating if our plans need to change.
We as a family are delighted to have found Right at Home and wouldn't hesitate to recommend them to others
that need care for their elderly relatives.
30 May 2025
Excellent care, helpful and thoughtful. Would use any spare time to do household chores r.e, cleaning very thoroughly. Management very approachable, recommended without reservation.
29 May 2025
Very happy with the carers who have helped me with various jobs in the home, showering, hospital visits, shopping, etc. Also in small emergencies. Would certainly recommend Right at Home to people who need home care.
27 May 2025
My daughter had referred your company to me, I have been delighted with the staff that have been visiting. Each one has been very friendly and helpful.
23 May 2025
After talking to a couple of care providers, I decided to appoint Right at Home Horsforth for providing companionship care to my mother in law who suffers from vascular dementia. The main reason for this was the attention to detail, empathy and cultural sensitivity that came across in the questions
we were asked as part of the initial assessment. I felt that I was talking to an expert who genuinely cared about providing the best possible support to an elderly and vulnerable person.
From the start, all the administrative burden has been borne by Right at Home, even when last minute changes are needed. This is important as I work full-time. The companionship care meets our requirements and the care worker is brilliant. I highly recommend the team at Right at Home Horsforth.
23 May 2025
Very understanding and receptive when care required urgently
Adapting to changing needs over time, providing different opportunities and activities
Communication by email has been excellent and responsive with compassion and openness, as well as attention to detail.
Genuinely caring and flexible
about how they can help
Supportive of family members
22 May 2025
Right at Home looked after my 94-year-old Mum for 7 months during an accelerated decline in health due to heart failure and a other medical issues. The whole family and I were very happy with the level of care, compassion and professionalism given by the team to Mum in her final months of life. Mum
felt very confident around her carers and often said that she felt that they were "very special people". I couldn't agree more. As well as supporting my Mum they often found time to support me with my worries about Mum's health and were able to give much useful advice. They were always punctual, polite, responsive and very attentive to Mum's needs and what she wanted. Never imposing anything on her. Sometimes things could get very stressful, for eg if Mum had a fall, and the team would respond very quickly to provide extra care as soon as possible. In a quickly changing situation, nothing was too much trouble. I strongly recommend them and thank them enormously for everything they did.