Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


All reviews must comply with our Review Policy Content Standards.       Top tips for writing a review

0 characters (200 minimum, 1000 maximum)

How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Mother's Touch Care

stars
stars 27 October 2025
It was extremely easy to arrange temporary care via Mother's Touch, the administrative staff were clear in answering all my questions and responsive, they prepared the carers properly according to our needs and the carers were capable and considerate.
Review from Jane D (Mother of Client/Service User)
stars
stars 13 June 2025
I am happy with the care received by my father. The carers are punctual, empathetic and professional. My father feels very comfortable with them. Carers are also caring and trustworthy. The care agency itself is also run more professionally than the previous one we had. They regularly check in with me that we are happy and everything is ok.
Review from P R (Daughter of Client/Service User)
stars
stars 30 May 2025
Mother's touch continue to provide a valuable service, attending to my mum, who while she strives to remain independent needs someone to help with living at home safely. She was wary of having help, but now looks forward to her regular carer.
Review from Janet H (Daughter of Client/Service User)