Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Prudent Care 24

stars
stars 04 August 2025
I am more than pleased with the quality of care received from Prudent Care. Wonderful communication from the start from the manager and the team, we are grateful for all of the help and advice and so pleased with our allocated carers. Providing care to someone with dementia for us as a family has
been extremely hard. The manager has given us lots of suggestions for Mum on how to improve her care and we are so grateful for this.
Review from C O (Daughter of Client/Service User)
stars
stars 25 July 2025
My partner and I have found Prudent Care 24 to be a very caring, reliable and efficient service. My partner receives good care, delivered according to his wishes and has a very good relationship with the carer and the Manager. He is informed if the carer is delayed and if there is a problem in
attending altogether, the agency always provides alternative cover. In addition the agency is proactive in flagging up related issues regarding my partner's care so I am kept fully informed and know who to contact for additional help.
Review from Christine K (Partner of Client/Service User)
stars
stars 20 May 2025
I have received excellent care and support. The carers are respectful and compassionate. I would recommend Prudent Care to others. I have been supported to develop my skills and independence whilst still receiving the support I need.
Review from Adele H (Client / Service User)