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Wises Oast Business Centre, Wises Lane, Borden, Sittingbourne, ME9 8LR
View Full Details of SureCare SwaleLatest Reviews for SureCare Swale
26 June 2025
My mum has needed an increase in care due to ill health. Sure Care have worked wonders to find suitable visits to meet her needs and mum absolutely loves the carers. Recently, mum had to stay in hospital and the management team were at the end of the phone offering advice and support whenever we needed it to help mum when she returned home. This advice was invaluable and made navigating the discharge process a bit easier. The management team and their care team, are extremely knowledgeable and really care about the people they visit treating them, and us, like family. Mum is very happy with how she is treated, which really matters.
09 May 2025
I can't praise this company enough,they go over and beyond to look after my mum,they always look clean and smart,always friendly and do a fantastic job . They accomodate the times I need,are happy to change things at short notice and are overall an excellent care company.
25 April 2025
We engaged SureCare Swale in late February 2025 for two visits per day for my mother. Carers have visited on time every day since and they are the same people and so familiar to Mum. They are very caring, chat to Mum, and communicate any concerns about Mum's health through mangement to us. They follow the support plan and record visits very thoroughly. Management is very open to discussion and tailoring of needs for Mum.
26 March 2025
My experience of SureCare Swale has been very positive. I only need half hour per week and the company are happy to accommodate me. The cleaner I have is marvellous and the communication is excellent.
07 February 2025
Only had care for one day per week up till now, but found all the carers very willing to do things as my needs dictate, very happy with the service and the staff up until now especially the time keeping.
07 February 2025
All your carers are polite, kind and helpful. I have no more to say other than I wouldn't change any of them! Thank you for all your help and support especially where I have messed up your rotas with my hospital appointments!
28 October 2024
Carers have come in are efficient and helpful, I can contact the manager at any time and speak about my worries. Staff are kind-hearted and will take time to chat to me. Very pleased with my service.
Latest Reviews for SureCare Swale
26 June 2025
My mum has needed an increase in care due to ill health. Sure Care have worked wonders to find suitable visits to meet her needs and mum absolutely loves the carers. Recently, mum had to stay in hospital and the management team were at the end of the phone offering advice and support whenever we needed it to help mum when she returned home. This advice was invaluable and made navigating the discharge process a bit easier. The management team and their care team, are extremely knowledgeable and really care about the people they visit treating them, and us, like family. Mum is very happy with how she is treated, which really matters.
09 May 2025
I can't praise this company enough,they go over and beyond to look after my mum,they always look clean and smart,always friendly and do a fantastic job . They accomodate the times I need,are happy to change things at short notice and are overall an excellent care company.
25 April 2025
We engaged SureCare Swale in late February 2025 for two visits per day for my mother. Carers have visited on time every day since and they are the same people and so familiar to Mum. They are very caring, chat to Mum, and communicate any concerns about Mum's health through mangement to us. They follow the support plan and record visits very thoroughly. Management is very open to discussion and tailoring of needs for Mum.
26 March 2025
My experience of SureCare Swale has been very positive. I only need half hour per week and the company are happy to accommodate me. The cleaner I have is marvellous and the communication is excellent.
07 February 2025
Only had care for one day per week up till now, but found all the carers very willing to do things as my needs dictate, very happy with the service and the staff up until now especially the time keeping.
07 February 2025
All your carers are polite, kind and helpful. I have no more to say other than I wouldn't change any of them! Thank you for all your help and support especially where I have messed up your rotas with my hospital appointments!
28 October 2024
Carers have come in are efficient and helpful, I can contact the manager at any time and speak about my worries. Staff are kind-hearted and will take time to chat to me. Very pleased with my service.