Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Liberty Care at Home Ltd

stars
stars 11 November 2025
I couldn't wish for a better group of carers. They are always kind and considerate at each visit. That includes each of the owners at some visits so they get to know me personally and me them. It is refreshing to deal with a locally owned and run care company rather than one that is part of a large group based on the mainland.
Review from A D (Client / Service User)
stars
stars 10 November 2025
I can highly recommend Liberty Care at Home. The initial assessment on needs was thorough, professional and friendly. The agreed care delivery was always on time, the team according to my Mum very friendly and helpful. The management team have been very approachable and flexible when it comes to arranging specific items for a visit.
Review from Paul R (Son of Client/Service User)
stars
stars 17 October 2025
Thank you so much to all the Liberty team for all your care, kindness and professionalism when looking after our Mum & Dad. Without your help they would not been able to stay at home for as long as they have, and for us the much needed support. We would highly recommend you to anyone looking for care and support at home and wish you every success in the future with your amazing business and team.
Review from Nicci C (Relative of Client/Service User)
stars
stars 12 June 2024
The care and support we have received as a family from Liberty Care at Home has been exceptional. Each member of staff is professional and dedicated to their role. They have come into our home with smiles everyday and never fail to lift our spirits! I would recommend this company to any family who feel they need care at home.
Review from S D (Daughter of Client/Service User)
stars
stars 12 June 2024
Very friendly and professional carers. They use an app to record each visit which can be viewed if required by the family when provided with a password. Punctual, thorough, efficient and easygoing. A really good experience where it's possible to look forward to each visit.
Review from J L (Client / Service User)
stars
stars 12 June 2024
A friend recommended Liberty to us and their care is second to none. They are very professional and caring and my husband is very happy and always punctual. We would recommend them, we know if we needed them they would be there.
Review from M P (Wife of Client/Service User)