Submit a Review for Lago Homecare - Yarm Office
Second Floor Offices, 62-64 High Street, Yarm, TS15 9AH
View Full Details of Lago Homecare - Yarm OfficeLatest Reviews for Lago Homecare - Yarm Office
20 June 2025
Can highly recommend -the care and support we have received from all the team has been excellent-from start to finish they made sure my mother-in-law was cared for showing the utmost respect for her at all times.
28 May 2025
Cannot praise all the staff that help my father-in law daily . It has been so wonderful knowing he is getting the right support & care , we can relax more with being able to read his daily reports from Lago & has helped us massively with knowing what care if any that he will need from us. We only have Lago come in for half hour a day to help & within that time they take such good care of my father - in law, he really enjoys seeing them & having a little joke with them all. They always take the time to make my mother -in- law a tea also even tho it is only my father-in-law that needs the care. I would recommend anyone looking for help to Lago homecare. Everything has been very professional from the start & we look forward to continuing with them over the coming years.
21 May 2025
I got in touch with Lago homecare to arrange care for my mum after a stroke and to give me a little break as I am working full time and was finding it hard to fit everything in they were very quick to meet and discuss my mums needs and the carers have been very helpful with mum they are very friendly and will always have a chat with her once they have done their jobs and it's peace of mind for me knowing my mums safe while I'm at work. Would definitely recommend Lago homecare
19 May 2025
I organised a care package for my father through Lago who are local to us, from the initial enquiry, follow up assessment and the care and attention given I would highly recommend their services whether short term or long term.. the communication from the start and throughout has been prompt and very professional and put my mind at ease with having to organise this for the first time, thank you again to the Director , The manager and all the team at Lago
01 April 2025
I organised respite care for my mum to cover a long planned short break. This is the first time I've organised care and the first time mum has had experience of a carer coming in daily From first contact with Lago Homecare, my queries were answered quickly and in depth. A meeting was arranged with the Care Manager, my mum and myself whereupon a comprehensive questionnaire was completed covering her care needs, medication and exactly what would be required during a carers visit Neither myself or mum have any complaints about the quality of the care provision. Mum was treated with respect and compassion. Having the same person call in each day provided continuity and routine. The App was very useful to check on how the daily visit had been and whether there had been any issues. It would have been helpful if the App had stayed live until the end of the final day I would have no hesitation in using Lago Homecare again and would happily recommend the Company to others
26 March 2025
I am 87 and my wife is 85, she has been my carer for 4 years following lung cancer and spinal surgery. Our family told my wife she should get help. We selected Lago and had a home visit. I agreed a care package of 1 day of 3/4 of an hour for showering, washing, dressing and bed making. The other two days of half an hour for dressing, washing, and bed making. The carers are professional and very caring and have become our friends. They are always on time and have proved reliable. We often have a laugh and plenty of chit chat. I would recommend Lago to anybody.
14 March 2025
Very caring but practical when needed. Able to prioritise needs & act accordingly.
24 February 2025
Friendly, reliable, helpful and flexible care providers. Cannot fault Lago Homecare for the service they have offered. They have always bent over backwards to accommodate my parents' needs, including some last-minute bookings. My parents also appreciate the continuity of staff that Lago have been able to offer: other companies offered to cover the visits with up to eight or even ten staff members, Lago have done so with two, which has helped my parents form a bond with their carers and made things much easier for my father, who has Alzheimer's.
22 January 2025
After using Lago Homecare for the past few months I cannot praise them enough for the way they have treated me. Everyone is kind, caring and professional allowing me to recover from my surgery with dignity and enabling me to make progress at my own pace. They are also flexible enough so that my daily routine can be adjusted when needed eg for hospital appointments. I would have no hesitation in recommending them to others.
04 December 2024
We are relieved to have found such a great care provider as Lago Homecare. At one of the most difficult times of our lives, they have been willing to do so much to support us and we have received excellent care. Making contact with Lago is easy and quick. Our experience has been of an incredible support worker who is willing to do everything possible to make life as easy in our home as it can be, despite difficult circumstances. We would highly recommend Lago Homecare.
30 October 2024
Lago Homecare come to look after my friend who is now 85 years old and in very poor health and not able to look after himself. They are an excellent team, friendly, compassionate and excellent with the care they are giving him. Would highly recommend this team of lovely people.
Latest Reviews for Lago Homecare - Yarm Office
20 June 2025
Can highly recommend -the care and support we have received from all the team has been excellent-from start to finish they made sure my mother-in-law was cared for showing the utmost respect for her at all times.
28 May 2025
Cannot praise all the staff that help my father-in law daily . It has been so wonderful knowing he is getting the right support & care , we can relax more with being able to read his daily reports from Lago & has helped us massively with knowing what care if any that he will need from us. We only have Lago come in for half hour a day to help & within that time they take such good care of my father - in law, he really enjoys seeing them & having a little joke with them all. They always take the time to make my mother -in- law a tea also even tho it is only my father-in-law that needs the care. I would recommend anyone looking for help to Lago homecare. Everything has been very professional from the start & we look forward to continuing with them over the coming years.
21 May 2025
I got in touch with Lago homecare to arrange care for my mum after a stroke and to give me a little break as I am working full time and was finding it hard to fit everything in they were very quick to meet and discuss my mums needs and the carers have been very helpful with mum they are very friendly and will always have a chat with her once they have done their jobs and it's peace of mind for me knowing my mums safe while I'm at work. Would definitely recommend Lago homecare
19 May 2025
I organised a care package for my father through Lago who are local to us, from the initial enquiry, follow up assessment and the care and attention given I would highly recommend their services whether short term or long term.. the communication from the start and throughout has been prompt and very professional and put my mind at ease with having to organise this for the first time, thank you again to the Director , The manager and all the team at Lago
01 April 2025
I organised respite care for my mum to cover a long planned short break. This is the first time I've organised care and the first time mum has had experience of a carer coming in daily From first contact with Lago Homecare, my queries were answered quickly and in depth. A meeting was arranged with the Care Manager, my mum and myself whereupon a comprehensive questionnaire was completed covering her care needs, medication and exactly what would be required during a carers visit Neither myself or mum have any complaints about the quality of the care provision. Mum was treated with respect and compassion. Having the same person call in each day provided continuity and routine. The App was very useful to check on how the daily visit had been and whether there had been any issues. It would have been helpful if the App had stayed live until the end of the final day I would have no hesitation in using Lago Homecare again and would happily recommend the Company to others
26 March 2025
I am 87 and my wife is 85, she has been my carer for 4 years following lung cancer and spinal surgery. Our family told my wife she should get help. We selected Lago and had a home visit. I agreed a care package of 1 day of 3/4 of an hour for showering, washing, dressing and bed making. The other two days of half an hour for dressing, washing, and bed making. The carers are professional and very caring and have become our friends. They are always on time and have proved reliable. We often have a laugh and plenty of chit chat. I would recommend Lago to anybody.
14 March 2025
Very caring but practical when needed. Able to prioritise needs & act accordingly.
24 February 2025
Friendly, reliable, helpful and flexible care providers. Cannot fault Lago Homecare for the service they have offered. They have always bent over backwards to accommodate my parents' needs, including some last-minute bookings. My parents also appreciate the continuity of staff that Lago have been able to offer: other companies offered to cover the visits with up to eight or even ten staff members, Lago have done so with two, which has helped my parents form a bond with their carers and made things much easier for my father, who has Alzheimer's.
22 January 2025
After using Lago Homecare for the past few months I cannot praise them enough for the way they have treated me. Everyone is kind, caring and professional allowing me to recover from my surgery with dignity and enabling me to make progress at my own pace. They are also flexible enough so that my daily routine can be adjusted when needed eg for hospital appointments. I would have no hesitation in recommending them to others.
04 December 2024
We are relieved to have found such a great care provider as Lago Homecare. At one of the most difficult times of our lives, they have been willing to do so much to support us and we have received excellent care. Making contact with Lago is easy and quick. Our experience has been of an incredible support worker who is willing to do everything possible to make life as easy in our home as it can be, despite difficult circumstances. We would highly recommend Lago Homecare.
30 October 2024
Lago Homecare come to look after my friend who is now 85 years old and in very poor health and not able to look after himself. They are an excellent team, friendly, compassionate and excellent with the care they are giving him. Would highly recommend this team of lovely people.