Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Arca Healthcare Ltd

stars
stars 04 March 2026
The care provided to my mum was exceptional. The carers came at the times agreed and were very caring. Catherine and the team were very supportive of my dad and helped negotiate the various challenges associated with getting support and supplies from the nhs. They were both very kind and
professional in their approach. From discussions with the social worker and the ICB the level of support was over and above that generally supplied in the sector. I would highly recommend ARCA to anyone who needs support at home.
Review from Zoe T (Daughter of Client/Service User)
stars
stars 21 November 2025
My friend was being assisted with arca Healthcare in the comfort of her home to meet her daily needs such as personal hygiene, encouragement with meals. We were impressed with the way the staff were providing care in a respectful manner and they were always mantain dignity and respect. Staff at
arca Healthcare are very welcoming and competent. I do not hesitate to recommend anyone to arca Healthcare as they always go an extra mile to make residents happy in their daily lives.
Review from Grace P (Friend of Client/Service User)
stars
stars 19 November 2025
Arca healthcare provide my son with exceptional care with fully trained and supported happy staff to whome are educated, trained and supported with their complex but rewarding roles. We've had many care companies and by far Arca healthcare are the very best. five stars through and through. We
couldn't ask of any more from this company, they provide the very best. Our staff are so happy and love their jobs. Arnold and Catherine are ready to help with anything, nothing is ever an issue. Thankyou Arca healthcare!
Review from Katie H (Mother of Client/Service User)