2 Poundbury Business Centre, Middle Farm Way, Poundbury, Dorchester, DT1 3WA
View Full Details of Alina Homecare Dorchester & WeymouthWe were lucky enough to have Alina Homecare as mum's carers for two months before she was placed into a care home. From the moment we met the manager the standard of homecare went up and this business sets the standard for homecare (we have experienced two others previously which were poor). The manager is very clear at the initial engagement in terms of what you can expect and she leads the team brilliantly to do that. My mum has mixed dementia and needs a great deal of skill to manage her care, especially in terms of personal hygiene and medication. Unlike other care companies, mum had only two carers to focus on (both with the same name) which made a huge difference. Both of them were first class with mum as she can be difficult, rude and challenging. They dealt with her brilliantly and their attention to detail was really impressive. They kept us informed as well if mum was not co-operative with meals or medication for example. Highly recommend Alina Homecare...first class care company.
The carers are always cheerful, polite and willing to carry out whatever tasks are requested. They engage with my wife and encourage her as well as assisting her mobility when required to do so. They suggest ways of doing things which we have not thought of. My wife has been in hospital since the end of January to the present but I have been happy to continue their presence as they give great support to me by doing the day to day jobs around the house. This allows me to to go shopping, visit my wife in hospital and frees me from those tasks which would prove tiring and inconvenient under the present circumstances.
The care provided although only for a short time was exceptional. From the first meeting to providing end-of-life care they went above and beyond. We had no worries about them being in the house and my mother-in-law felt safe and happy that the carer was warm friendly and fun. They supported us as a family at the end and we really appreciated it.
We were lucky enough to have Alina Homecare as mum's carers for two months before she was placed into a care home. From the moment we met the manager the standard of homecare went up and this business sets the standard for homecare (we have experienced two others previously which were poor). The manager is very clear at the initial engagement in terms of what you can expect and she leads the team brilliantly to do that. My mum has mixed dementia and needs a great deal of skill to manage her care, especially in terms of personal hygiene and medication. Unlike other care companies, mum had only two carers to focus on (both with the same name) which made a huge difference. Both of them were first class with mum as she can be difficult, rude and challenging. They dealt with her brilliantly and their attention to detail was really impressive. They kept us informed as well if mum was not co-operative with meals or medication for example. Highly recommend Alina Homecare...first class care company.
The carers are always cheerful, polite and willing to carry out whatever tasks are requested. They engage with my wife and encourage her as well as assisting her mobility when required to do so. They suggest ways of doing things which we have not thought of. My wife has been in hospital since the end of January to the present but I have been happy to continue their presence as they give great support to me by doing the day to day jobs around the house. This allows me to to go shopping, visit my wife in hospital and frees me from those tasks which would prove tiring and inconvenient under the present circumstances.
The care provided although only for a short time was exceptional. From the first meeting to providing end-of-life care they went above and beyond. We had no worries about them being in the house and my mother-in-law felt safe and happy that the carer was warm friendly and fun. They supported us as a family at the end and we really appreciated it.