Submit a Review for Verity Healthcare - Haringey
Greenside House, 50 Station Road, London, N22 7DE
View full details of Verity Healthcare - HaringeyLatest Reviews for Verity Healthcare - Haringey
16 January 2026
I have support to help me learn to try out new things like cooking. I also get support on how to manage my finances.
I get support for my appointments as well.
Over all am very pleased with the support I receive here. And I am quite happy to be here as well since last year.
12 January 2026
I am satisfied with the care that I am receiving at the moment. Because I have the same carer there is consistently with my care. She is punctual and provides a good service. We are from the same country so she understands my cultural needs.
18 December 2025
Indhu is a true blessing in my life and a huge help. I couldn't wish for a better carer. Farhana is also so easy to work with and has helped with all administrative questions I've had. It was a bit of a confusion in the beginning with sorting out my care but once we overcame that everything has been
really easy and I'm really happy with the service provided.
16 December 2025
The care offered is of good quality and we are happy with Zannat's performance. However a couple of times she arrived very late due to delay with the previous client and also transport issues. The agency should not allocate carers to clients who live far in between causing the carer lateness and
causing anxiety among the client and family. During Zannat's days off Locum carers who come in have missed administering medication twice which I am unhappy about
09 October 2025
We are very happy with Verity care, my dads carer is reliable, attentive and friendly. She has fitted in very well with the family and he is very well looked after.
19 September 2025
I have been a Verity Care Client for over 2 years and the service has become better and better over time, so that the standard of care you expect is excellent. Over the week I have different carers on different days which works very well and makes me look forward to their visits. They are kind,
honest, highly trustworthy and well trained carers. It's perhaps a myth that you might think of carers for older adults, but I'm probably one of the younger ones and they are all excellent and really aim to please me. I think Verity Care Services provides an excellent service and standard of care and wouldn't hesitate to recommend them.
04 September 2025
Like the staff at work they are very nice I go to transport with staff I like my neighbours I enjoy going any shopping my medication my flat in morning.
Staff help me with my GP appointment I love here and staff too.
04 September 2025
I have how the carers support me to go movies, shopping, bowling, tea parties, nature walk, karaoke and more. I love how the carers to help me in the morning with my breakfast, lunch and dinner. I love how the carers support me to do my chores every Friday.
26 August 2025
The staff at Verity Healthcare are very kind, considerate, helpful and professional. Even though I'm very independent sometimes I need help with my diabetes especially over night. Overall I have complete trust in the care team and I'm very satisfied in the level of care provided.
20 August 2025
Always find the staff friendly & helpful, my son has settled in really well which is a credit to the staff. I'm kept informed if there are any issues and they are always on hand to provide support. Overall I'm happy with the service provided.
20 August 2025
The staff are very helpful. They are kind and caring. They involve me quite a lot now. I like to be involved. They take me out and I enjoy going out. They.involve me in tasks. One staff member is good at putting things together and mending things. That is very helpful. I am grateful for all that.
12 August 2025
I have been using the services provided by Verity Healthcare since November 2024. I currently have two carers four times a day, seven days a week mainly for personal care and to assist with sitting out in my chair. The carers are friendly, reliable and treat me with kindness, understanding and
respect. I appreciate they work long hours and sometimes have delays with bus services, but generally the visiting times around my plan are met. I have a good relationship with all my carers and I am grateful for everything they do on my behalf. On the occasion we have needed to contact management they have responded promptly and dealt with whatever problem has arisen.
15 July 2025
We feel very lucky to have had wonderful staff care for my mum.
12 May 2025
Our Carers are all really nice and caring.
Some members when you call up are exceptionally helpful and get back straight away.
We are really happy. It would be nice to have the same carers all the time .
08 May 2025
The carers visit my uncle twice a day 7 days a week to provide support for my uncle who has alcohol dementia. The support with medication prompt daily. My uncle provides himself with his own meals in the morning, they help with heating up his evening meal at 4pm and prompt his medication.
All
other cleaning tasks are completed by me weekly as this is not in my uncles care plan.
My uncle has a good rapport with two of the male carers and when they are not on duty it can cause him some anxiety and distress.
I have a very good rapport with one of the lady managers she's extremely helpful always helps me with anything that I have an issue with she is very passionate about her job and empathetic to me as NOK.
They call me if they have any issues.
07 May 2025
Been with Verity over 2 years and our experience have been mixed. Care has been excellent and supportive to my mum's needs. Coordinators are the issue. Have clashed on a few occasions. I find that texts aren't replied to immediately when there is an urgent issue. Communication at times has been
poor. My mum needs extra time and this was not noted when the agency fed back to Haringey. Ultimately my mum has suffered and the carers struggle. The agency should listen more to what relatives of clients are saying and to their own carers too, who do a difficult job. The carers do a grand job under difficult circumstances and time constraints. Management should rethink the times carers are given in between clients. 5 or 10 mins is an unrealistic goal. Coordination and communication should definitely be improved. Staff, room for improvement. Support is excellent. Management needs improving, Dignity excellent.Verity can improve attitude towards carers and better communication with relatives
06 May 2025
Our mum has been in Verity's care for over 2 years. Experience has been mixed. Care given by the two current, regular carers has been outstanding, showing patience and understanding of mum's needs.
Issues have been mainly with the coordinators, with disagreements on mum's care needs. Texts are
often not replied to on urgent matters and communication is often poor. One, male coordinator shouted at me on the phone claiming "your mum is taking too long and should not be having meals!". This is outrageous, unprofessional and unforgivable! He, not ever having met my mum, had to be reminded she has dementia and is slow!
We've fought hard and struggled to get Verity to acknowledge mum needs extra care time. This need wasn't even noted when Verity reported their assessment to Haringey Council. Very poor show indeed! And mum continues to struggle in the time allocated. Verity needs to listen to relatives about legitimate concerns. The carers, though, are excellent. They do an outstanding job!
Latest Reviews for Verity Healthcare - Haringey
16 January 2026
I have support to help me learn to try out new things like cooking. I also get support on how to manage my finances.
I get support for my appointments as well.
Over all am very pleased with the support I receive here. And I am quite happy to be here as well since last year.
12 January 2026
I am satisfied with the care that I am receiving at the moment. Because I have the same carer there is consistently with my care. She is punctual and provides a good service. We are from the same country so she understands my cultural needs.
18 December 2025
Indhu is a true blessing in my life and a huge help. I couldn't wish for a better carer. Farhana is also so easy to work with and has helped with all administrative questions I've had. It was a bit of a confusion in the beginning with sorting out my care but once we overcame that everything has been
really easy and I'm really happy with the service provided.
16 December 2025
The care offered is of good quality and we are happy with Zannat's performance. However a couple of times she arrived very late due to delay with the previous client and also transport issues. The agency should not allocate carers to clients who live far in between causing the carer lateness and
causing anxiety among the client and family. During Zannat's days off Locum carers who come in have missed administering medication twice which I am unhappy about
09 October 2025
We are very happy with Verity care, my dads carer is reliable, attentive and friendly. She has fitted in very well with the family and he is very well looked after.
19 September 2025
I have been a Verity Care Client for over 2 years and the service has become better and better over time, so that the standard of care you expect is excellent. Over the week I have different carers on different days which works very well and makes me look forward to their visits. They are kind,
honest, highly trustworthy and well trained carers. It's perhaps a myth that you might think of carers for older adults, but I'm probably one of the younger ones and they are all excellent and really aim to please me. I think Verity Care Services provides an excellent service and standard of care and wouldn't hesitate to recommend them.
04 September 2025
Like the staff at work they are very nice I go to transport with staff I like my neighbours I enjoy going any shopping my medication my flat in morning.
Staff help me with my GP appointment I love here and staff too.
04 September 2025
I have how the carers support me to go movies, shopping, bowling, tea parties, nature walk, karaoke and more. I love how the carers to help me in the morning with my breakfast, lunch and dinner. I love how the carers support me to do my chores every Friday.
26 August 2025
The staff at Verity Healthcare are very kind, considerate, helpful and professional. Even though I'm very independent sometimes I need help with my diabetes especially over night. Overall I have complete trust in the care team and I'm very satisfied in the level of care provided.
20 August 2025
Always find the staff friendly & helpful, my son has settled in really well which is a credit to the staff. I'm kept informed if there are any issues and they are always on hand to provide support. Overall I'm happy with the service provided.
20 August 2025
The staff are very helpful. They are kind and caring. They involve me quite a lot now. I like to be involved. They take me out and I enjoy going out. They.involve me in tasks. One staff member is good at putting things together and mending things. That is very helpful. I am grateful for all that.
12 August 2025
I have been using the services provided by Verity Healthcare since November 2024. I currently have two carers four times a day, seven days a week mainly for personal care and to assist with sitting out in my chair. The carers are friendly, reliable and treat me with kindness, understanding and
respect. I appreciate they work long hours and sometimes have delays with bus services, but generally the visiting times around my plan are met. I have a good relationship with all my carers and I am grateful for everything they do on my behalf. On the occasion we have needed to contact management they have responded promptly and dealt with whatever problem has arisen.
15 July 2025
We feel very lucky to have had wonderful staff care for my mum.
12 May 2025
Our Carers are all really nice and caring.
Some members when you call up are exceptionally helpful and get back straight away.
We are really happy. It would be nice to have the same carers all the time .
08 May 2025
The carers visit my uncle twice a day 7 days a week to provide support for my uncle who has alcohol dementia. The support with medication prompt daily. My uncle provides himself with his own meals in the morning, they help with heating up his evening meal at 4pm and prompt his medication.
All
other cleaning tasks are completed by me weekly as this is not in my uncles care plan.
My uncle has a good rapport with two of the male carers and when they are not on duty it can cause him some anxiety and distress.
I have a very good rapport with one of the lady managers she's extremely helpful always helps me with anything that I have an issue with she is very passionate about her job and empathetic to me as NOK.
They call me if they have any issues.
07 May 2025
Been with Verity over 2 years and our experience have been mixed. Care has been excellent and supportive to my mum's needs. Coordinators are the issue. Have clashed on a few occasions. I find that texts aren't replied to immediately when there is an urgent issue. Communication at times has been
poor. My mum needs extra time and this was not noted when the agency fed back to Haringey. Ultimately my mum has suffered and the carers struggle. The agency should listen more to what relatives of clients are saying and to their own carers too, who do a difficult job. The carers do a grand job under difficult circumstances and time constraints. Management should rethink the times carers are given in between clients. 5 or 10 mins is an unrealistic goal. Coordination and communication should definitely be improved. Staff, room for improvement. Support is excellent. Management needs improving, Dignity excellent.Verity can improve attitude towards carers and better communication with relatives
06 May 2025
Our mum has been in Verity's care for over 2 years. Experience has been mixed. Care given by the two current, regular carers has been outstanding, showing patience and understanding of mum's needs.
Issues have been mainly with the coordinators, with disagreements on mum's care needs. Texts are
often not replied to on urgent matters and communication is often poor. One, male coordinator shouted at me on the phone claiming "your mum is taking too long and should not be having meals!". This is outrageous, unprofessional and unforgivable! He, not ever having met my mum, had to be reminded she has dementia and is slow!
We've fought hard and struggled to get Verity to acknowledge mum needs extra care time. This need wasn't even noted when Verity reported their assessment to Haringey Council. Very poor show indeed! And mum continues to struggle in the time allocated. Verity needs to listen to relatives about legitimate concerns. The carers, though, are excellent. They do an outstanding job!