Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Latest Reviews for ALICECARE@HOME Ltd

stars
stars 13 May 2025
AliceCare@Home exceeded all my expectations for the care provided to my husband. From the start, the team displayed a high level of professionalism, empathy and dedication. They quickly understood his needs and preferences and ensured every aspect of his care was personalised and comprehensive. They enhanced his, and my, quality of life and provided genuine companionship. They were always available to address any concerns and make adjustments to the care plan. This commitment made a world of difference in alleviating my worries and ensuring that my husband received the best possible care. Their kindness, patience and attentiveness brought comfort and peace to our home. In the final days of my husband's life, they would pop in anytime day & night to check on us and help in any way they could. They were absolute angels! I wholeheartedly recommend AliceCare@Home to anyone in need of exceptional care. My grateful thanks to you all.
Review from Gillian G (Wife of Client/Service User)
stars
stars 09 May 2025
My daughter who lives in London, found ALICECARE@HOME Ltd online in January 2024 and on interviewing the company they seemed to be so much better thanother companies we had interviewed and employed them from late January 2024. The staff are very well trained, attend appointments on time and are generous with their time and the jobs they do, as well as care for my wife. I have no hesitation in recommending ALICECARE@HOME to clients and friends who are looking for an excellent care company.
Review from Robert W (Husband of Client/Service User)
stars
stars 06 May 2025
My step father needed an urgent home care package. The manager did a home visit and her kind, empathetic and engaging approach was so reassuring. She explained everything very clearly and importantly listened. The package was turned around very quickly and the flexibility shown to meet my step dad's needs was second to none. Thankyou to the manager and ALICECARE
Review from Lisa B (Daughter of Client/Service User)