AliceCare@Home is a domiciliary care provider that offers a warm, person-centred approach to support. Services include personal care, help with daily tasks such as housework and medication, support getting to appointments, companionship, and Live-in Care for those who need round-the-clock assistance.
Before any care begins, AliceCare@Home takes time to understand each individual’s needs through a thorough assessment. The team is known for treating people with dignity and respect, always aiming to...
AliceCare@Home is a domiciliary care provider that offers a warm, person-centred approach to support. Services include personal care, help with daily tasks such as housework and medication, support getting to appointments, companionship, and Live-in Care for those who need round-the-clock assistance.
Before any care begins, AliceCare@Home takes time to understand each individual’s needs through a thorough assessment. The team is known for treating people with dignity and respect, always aiming to support independence—encouraging individuals to do as much for themselves as they are able.
Choice and control are at the heart of the care provided. Staff are committed to supporting people in the most respectful, empowering way possible.
The recruitment process is robust, with thorough reference, qualifications and identification checks in place to ensure only the most suitable and trustworthy staff join the team.
AliceCare@Home also works closely with other professionals and services to ensure care is consistent, timely, and responsive. The team is passionate about helping people live healthier, more connected lives—supporting access to healthcare and promoting overall wellbeing.
Care Provided by ALICECARE@HOME Ltd
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
60 minutes
Duration of Care
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Level of Care
•Personal Care
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
•Help at Home
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
•Specialist Care Conditions
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Mental Health Condition
Physical Disability
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£34 - £42
Weekly Live-in Care
£1,650 - £1,950
Contact ALICECARE@HOME Ltd to get a personalised quote:
Fees are for guidance, a detailed quotation will be provided once a full assessment of needs has been completed.
The price(s) shown are provided by the agency. Contact ALICECARE@HOME Ltd for full pricing details and T&Cs.
Funding Types Accepted
Private Funding (Self-funded)
Direct Payments (from Local Authority/NHS)
Local Authority (Contracted Provider)
NHS (Contracted Provider)
Consultations
Home Consultation of ALICECARE@HOME LtdUsually available on Mon, Tue, Wed, Thu, Fri(between 9:00 AM to 8:00 PM)A home consultation is an important part of ensuring we fully understand the needs, preferences, and goals of anyone considering home care services. On average, this visit takes between 60 to 90 minutes, depending on the complexity of the person’s needs and any questions the individual or their family may have. During the visit, one of our experienced team members will take time to get to know the person in their own environment, discuss what is important to them, and carry out a holistic assess
ALICECARE@HOME Ltd has a Review Score of 9.5 (9.501) out of 10, based on 8 reviews in the last 2 years. Over all time ALICECARE@HOME Ltd has 8 reviews.
Review from Elaine M (Client / Service User) published on 23 July 2026 Date of experience: December 2025•Submitted via Website•
Overall Experience
From the moment Hannah visited to assess my needs I knew that I would be in safe hands. I needed three weeks post -operative care and each member of the care team provided excellent care . They listened to my requirements which changed every few days and stepped up accordingly. Would highly...
From the moment Hannah visited to assess my needs I knew that I would be in safe hands. I needed three weeks post -operative care and each member of the care team provided excellent care . They listened to my requirements which changed every few days and stepped up accordingly. Would highly recommend this care team . Well done everyone and thank you .
↩Reply from William Steele, Director at ALICECARE@HOME Ltd
Thank you so much for taking the time to leave such a wonderful review.
We are delighted to hear that Hannah helped you feel reassured from your very first assessment and that our care team was able to support you throughout your post-operative recovery. We understand that care needs can change...
Thank you so much for taking the time to leave such a wonderful review.
We are delighted to hear that Hannah helped you feel reassured from your very first assessment and that our care team was able to support you throughout your post-operative recovery. We understand that care needs can change during recovery, so it's fantastic to know that the team listened to your requirements and adapted their support to meet your needs every step of the way.
Your kind words and recommendation mean a great deal to us, and we will be sure to share your feedback with Hannah and the rest of the team. We wish you continued good health and a full recovery, and thank you once again for choosing us to be part of your care journey.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J W (Son of Client) published on 14 July 2026 Date of experience: June 2026•Submitted via Postal Review Card•
Overall Experience
I have found Alicecare@Home to be very accommodating. I visited the Southwell girls on my way past to discuss care for my dad. Though he has now passed away, the care given in his final days was nothing short of spectacular; they made him laugh, kept him company, made him comfortable and supported...
I have found Alicecare@Home to be very accommodating. I visited the Southwell girls on my way past to discuss care for my dad. Though he has now passed away, the care given in his final days was nothing short of spectacular; they made him laugh, kept him company, made him comfortable and supported me.
↩Reply from William Steele, Director at ALICECARE@HOME Ltd
Thank you so much for taking the time to leave such a thoughtful review. We are deeply sorry for the loss of your dad and would like to offer our sincere condolences to you and your family. It means a great deal to know that our Southwell team was able to provide care, companionship and comfort...
Thank you so much for taking the time to leave such a thoughtful review. We are deeply sorry for the loss of your dad and would like to offer our sincere condolences to you and your family. It means a great deal to know that our Southwell team was able to provide care, companionship and comfort during such an important and emotional time. We firmly believe that care is about far more than meeting practical needs-it is about bringing dignity, kindness and reassurance to both the person receiving care and those closest to them. Knowing that we could make your dad smile and support you through those final days is incredibly humbling. Your kind words will be shared with the team, who will be very touched to know the difference they made. Thank you once again for placing your trust in AliceCare@Home during such a difficult time. We wish you and your family every best wish for the future.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J H (Client / Service User) published on 12 May 2026 Date of experience: April 2026•Submitted via Postal Review Card•
Overall Experience
Staff are friendly and make every effort to care for me. I like the team that care for me very much.
Staff are friendly and make every effort to care for me. I like the team that care for me very much.
↩Reply from William Steele, Director at ALICECARE@HOME Ltd
Thank you so much for your 5-star review. We really appreciate your support and are delighted that you had a positive experience with AliceCare@Home. Your feedback means a great deal to our team and encourages us to continue providing high-quality, compassionate care.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Morgan W (Daughter of Client) published on 29 January 2026 Date of experience: January 2026•Submitted via Website•
Overall Experience
My dad had a week stay at a rehabilitation centre in melton Mowbray to learn how to walk again.
I was planning on going with my father as I haven't left him for longer than a few hours in over 3 years - my friend mentioned getting a live in carer for him for the week so I also get a well needed...
My dad had a week stay at a rehabilitation centre in melton Mowbray to learn how to walk again.
I was planning on going with my father as I haven't left him for longer than a few hours in over 3 years - my friend mentioned getting a live in carer for him for the week so I also get a well needed break, at first I was very anxious about the fact of leaving my dad and him being in someone else's care but after Hannah and the team did an assessment and introduced us to Jo my worries instantly went away
Jo was everything my dad needed that week. Motivational , encouraging, friendly patient She was all round incredible - I finally had a good night sleep and a well needed break My dad had the best week ever We can't thank Alice care home enough
Would recommend to everyone
↩Reply from William Steele, Director at ALICECARE@HOME Ltd
Thank you so much for taking the time to leave such a thoughtful review. It really means a lot to us.
We know how difficult it can be to trust someone else with the care of a loved one, especially when you've been by your dad's side for so long. We're so pleased that the assessment process and...
Thank you so much for taking the time to leave such a thoughtful review. It really means a lot to us. We know how difficult it can be to trust someone else with the care of a loved one, especially when you've been by your dad's side for so long. We're so pleased that the assessment process and meeting Jo helped put your mind at ease - that reassurance is exactly what we aim to provide from the very start.
Jo will be absolutely delighted to hear your kind words. Her motivational, patient and encouraging approach is a real credit to her, and we're so glad she was able to support your dad through such an important week in his recovery, while also giving you the rest and peace of mind you so clearly deserved.
Thank you again for trusting AliceCare@Home. We're delighted your dad had such a positive experience, and we truly appreciate your recommendation.
Warmest wishes,
Hannah & the AliceCare@Home team
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J K (Client / Service User) published on 2 September 2025 Date of experience: July 2025•Submitted via Postal Review Card•
Overall Experience
Reliable and capable carer. They help me shower and dress. Efficiently run business. Couldn't ask for more.
Reliable and capable carer. They help me shower and dress. Efficiently run business. Couldn't ask for more.
↩Reply from William Steele, Director at ALICECARE@HOME Ltd
Thank you so much for your kind words. We're delighted to hear that you feel supported by your carer and happy with the way our service is run. Your feedback means a lot to us and motivates the whole team to keep delivering the best care possible.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Gillian G (Wife of Client) published on 13 May 2025 Date of experience: January 2025•Submitted via Website•
Overall Experience
AliceCare@Home exceeded all my expectations for the care provided to my husband. From the start, the team displayed a high level of professionalism, empathy and dedication. They quickly understood his needs and preferences and ensured every aspect of his care was personalised and comprehensive....
AliceCare@Home exceeded all my expectations for the care provided to my husband. From the start, the team displayed a high level of professionalism, empathy and dedication. They quickly understood his needs and preferences and ensured every aspect of his care was personalised and comprehensive. They enhanced his, and my, quality of life and provided genuine companionship. They were always available to address any concerns and make adjustments to the care plan. This commitment made a world of difference in alleviating my worries and ensuring that my husband received the best possible care. Their kindness, patience and attentiveness brought comfort and peace to our home. In the final days of my husband's life, they would pop in anytime day & night to check on us and help in any way they could. They were absolute angels!
I wholeheartedly recommend AliceCare@Home to anyone in need of exceptional care. My grateful thanks to you all.
↩Reply from William Steele, Director at ALICECARE@HOME Ltd
Thank you so much for taking the time to share such a heartfelt review. It truly means the world to us to know that we were able to make a positive difference during such a precious time in your lives. It was an absolute privilege to care for your husband and to support you both. Your kind words...
Thank you so much for taking the time to share such a heartfelt review. It truly means the world to us to know that we were able to make a positive difference during such a precious time in your lives. It was an absolute privilege to care for your husband and to support you both. Your kind words are a wonderful encouragement to our whole team, who genuinely care about every person and family we have the honour of supporting. Thank you again for your trust, and please know that you remain in our thoughts.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Robert W (Husband of Client) published on 9 May 2025 Date of experience: April 2025•Submitted via Postal Review Card•
Overall Experience
My daughter who lives in London, found ALICECARE@HOME Ltd online in January 2024 and on interviewing the company they seemed to be so much better thanother companies we had interviewed and employed them from late January 2024. The staff are very well trained, attend appointments on time and are...
My daughter who lives in London, found ALICECARE@HOME Ltd online in January 2024 and on interviewing the company they seemed to be so much better thanother companies we had interviewed and employed them from late January 2024. The staff are very well trained, attend appointments on time and are generous with their time and the jobs they do, as well as care for my wife. I have no hesitation in recommending ALICECARE@HOME to clients and friends who are looking for an excellent care company.
↩Reply from William Steele, Director at ALICECARE@HOME Ltd
Thank you for your kind words and recommendation. We're so pleased to hear that our team has made a positive difference and that you've been happy with the care your wife receives. It means a lot to us to be trusted with her support
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Lisa B (Daughter of Client) published on 6 May 2025 Date of experience: April 2025•Submitted via Website•
Overall Experience
My step father needed an urgent home care package. The manager did a home visit and her kind, empathetic and engaging approach was so reassuring. She explained everything very clearly and importantly listened. The package was turned around very quickly and the flexibility shown to meet my step...
My step father needed an urgent home care package. The manager did a home visit and her kind, empathetic and engaging approach was so reassuring. She explained everything very clearly and importantly listened. The package was turned around very quickly and the flexibility shown to meet my step dad's needs was second to none. Thankyou to the manager and ALICECARE
↩Reply from William Steele, Director at ALICECARE@HOME Ltd
Thank you for your kind words. We're so glad we could support your stepfather and provide you with reassurance throughout. Your feedback means a lot to the team at AliceCare
Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Regulatory Rating
Care Quality Commission (CQC) Rating
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
News
There are no news items for ALICECARE@HOME Ltd.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for ALICECARE@HOME Ltd.
Accreditations
There are no accreditations posted yet for ALICECARE@HOME Ltd.
Meet the Team (5)
Hannah KelliherJob Title Director/Registered ManagerJoined 2024
Hannah is a dedicated and ambitious care manager with over 13 years of experience delivering high-quality care across a variety of settings,...
Hannah is a dedicated and ambitious care manager with over 13 years of experience delivering high-quality care across a variety of settings, including both inpatient facilities and community-based services. Her background includes extensive work with some of the most vulnerable individuals in society, ensuring they receive the compassionate support and tailored services they need to thrive.
She has a strong track record of working collaboratively with individuals and their families, and is known for her clear, efficient, and professional communication style. Hannah is passionate about bringing joy and purpose to people’s lives by supporting them to live independently in the comfort of their own homes.
At the heart of her approach is a deep empathy and a commitment to placing each person's needs, wishes, and rights at the centre of their care. She ensures that all regulatory and contractual obligations are met with the highest standards of practice.
Hannah's commitment to excellence and continuous improvement is shaping a more responsive, person-centred future for home care services.
Helen ParsonageJob Title Senior CarerJoined 2024
Helen has been with AliceCare@Home since we started in 2024.
Helen has bought into our ethos of person-centred care, "we do with rather than for,"...
Helen has been with AliceCare@Home since we started in 2024.
Helen has bought into our ethos of person-centred care, "we do with rather than for," which has been recognised as Helen has reached the finals of the East Midlands Carer of the Year Awards for 2025.
Cara SuttonJob Title Well-being AssistantJoined 2025
Cara has recently joined the Southwell team, having recently moved up from South Wales to Southwell.
Zoe LuccianoJob Title Well Being AssistantJoined 2025
Zoe has recently joined the Southwell team; her effervescent personality is making a huge impact in Southwell.
Colette TowseJob Title Well Being AssistantJoined 2024
Colette joined the team in Southwell at the beginning of 2024 from Barchester Homes. Colette goes the extra mile will all her customers.
Frequently Asked Questions about ALICECARE@HOME Ltd
How much does ALICECARE@HOME Ltd cost?
The agency lists fees between £34 and £42 for hourly visiting care and between £1,650 and £1,950 for weekly live-in care. Funding accepted: Private Funding (Self-funded), Direct Payments (from Local Authority/NHS).
How many Carers does ALICECARE@HOME Ltd employ?
ALICECARE@HOME Ltd employs 20 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact ALICECARE@HOME Ltd to verify any information. View our terms and conditions. ALICECARE@HOME Ltd has an Enhanced Service -what an Enhanced Service includes.
