ALICECARE@HOME Ltd

5 Burnside Drive, Bramcote, Nottingham NG9 3EE
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9.0 3 Reviews
  • ALICECARE@HOME Ltd, Nottingham
AliceCare@Home is a domiciliary care provider that offers a warm, person-centred approach to support. Services include personal care, help with daily tasks such as housework and medication, support getting to appointments, companionship, and Live-in Care for those who need round-the-clock assistance.

Before any care begins, AliceCare@Home takes time to understand each individual’s needs through a thorough assessment. The team is known for treating people with dignity and respect, always aiming to support independence—encouraging individuals to do as much for themselves as they are able.

Choice and control are at the heart of the care provided. Staff are committed to supporting people in the most respectful, empowering way possible.

The recruitment process is robust, with thorough reference, qualifications and identification checks in place to ensure only the most suitable and trustworthy staff join the team.

AliceCare@Home also works closely with other professionals and services to ensure care is consistent, timely, and responsive. The team is passionate about helping people live healthier, more connected lives—supporting access to healthcare and promoting overall wellbeing.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Respite Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Cleaning Service
  • Companionship
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • High Dependency Care, two carers attending

Good to Know

Owner

  • Alicecare@Home Ltd

Person in charge

  • Hannah Kelliher (Registered Manager)

Admission Criteria

  • Must not provide Personal care in a specialist service to people whose presenting need for care or support is as a direct result of the person’s learning disability and or autism

ALICECARE@HOME Ltd Reviews (3)

9.0

ALICECARE@HOME Ltd has a Review Score of 9.0 (9.000) out of 10, based on 3 reviews in the last 2 years. Over all time ALICECARE@HOME Ltd has 3 reviews.

Overall Experience

  • 3
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Date Published

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Review from Gillian G (Wife of Client) published on 13 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

AliceCare@Home exceeded all my expectations for the care provided to my husband. From the start, the team displayed a high level of professionalism, empathy and dedication. They quickly understood his needs and preferences and ensured every aspect of his care was personalised and comprehensive. They
enhanced his, and my, quality of life and provided genuine companionship. They were always available to address any concerns and make adjustments to the care plan. This commitment made a world of difference in alleviating my worries and ensuring that my husband received the best possible care. Their kindness, patience and attentiveness brought comfort and peace to our home.
In the final days of my husband's life, they would pop in anytime day & night to check on us and help in any way they could. They were absolute angels!
I wholeheartedly recommend AliceCare@Home to anyone in need of exceptional care. My grateful thanks to you all.

Reply from William Steele, Director at ALICECARE@HOME Ltd

Thank you so much for taking the time to share such a heartfelt review. It truly means the world to us to know that we were able to make a positive difference during such a precious time in your lives. It was an absolute privilege to care for your husband and to support you both. Your kind words are a wonderful encouragement to our whole team, who genuinely care about every person and family we have the honour of supporting. Thank you again for your trust, and please know that you remain in our thoughts.

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Treated with Dignity

Value for Money

Review from Robert W (Husband of Client) published on 9 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter who lives in London, found ALICECARE@HOME Ltd online in January 2024 and on interviewing the company they seemed to be so much better thanother companies we had interviewed and employed them from late January 2024. The staff are very well trained, attend appointments on time and are generous
with their time and the jobs they do, as well as care for my wife. I have no hesitation in recommending ALICECARE@HOME to clients and friends who are looking for an excellent care company.

Reply from William Steele, Director at ALICECARE@HOME Ltd

Thank you for your kind words and recommendation. We're so pleased to hear that our team has made a positive difference and that you've been happy with the care your wife receives. It means a lot to us to be trusted with her support

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Treated with Dignity

Value for Money

Review from Lisa B (Daughter of Client) published on 6 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My step father needed an urgent home care package. The manager did a home visit and her kind, empathetic and engaging approach was so reassuring. She explained everything very clearly and importantly listened. The package was turned around very quickly and the flexibility shown to meet my step dad's
needs was second to none. Thankyou to the manager and ALICECARE

Reply from William Steele, Director at ALICECARE@HOME Ltd

Thank you for your kind words. We're so glad we could support your stepfather and provide you with reassurance throughout. Your feedback means a lot to the team at AliceCare

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Treated with Dignity

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Current Review Score: 9.0 (9.000)

Overview of Review Score

The Review Score of 9.0 (9.000) out of 10 for ALICECARE@HOME Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for ALICECARE@HOME Ltd is calculated as follows: ( (17 Excellents x 5) ) ÷ 17 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for ALICECARE@HOME Ltd is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

Meet the Team (1)

Hannah

Hannah Kelliher

Job Title: Director/Registered Manager

Joined: 2024

Hannah is a dedicated and ambitious care manager with over 13 years of experience delivering high-quality care across a variety of settings, including both inpatient facilities and community-based services. Her background includes extensive work with some of the most vulnerable individuals in society, ensuring they receive the compassionate support and tailored services they need to thrive.


She has a strong track record of working collaboratively with individuals and their families, and is known for her clear, efficient, and professional communication style. Hannah is passionate about bringing joy and purpose to people’s lives by supporting them to live independently in the comfort of their own homes.


At the heart of her approach is a deep empathy and a commitment to placing each person's needs, wishes, and rights at the centre of their care. She ensures that all regulatory and contractual obligations are met with the highest standards of practice.


Hannah's commitment to excellence and continuous improvement is shaping a more responsive, person-centred future for home care services.

Frequently Asked Questions about ALICECARE@HOME Ltd

What Type of Services does ALICECARE@HOME Ltd offer?

ALICECARE@HOME Ltd offers Home Care.

How many Carers does ALICECARE@HOME Ltd employ?

ALICECARE@HOME Ltd employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact ALICECARE@HOME Ltd to verify any information. View our terms and conditions. ALICECARE@HOME Ltd has an Enhanced Service - more info.