Office 8 Pipers Business Centre, 220 Vale Road, Tonbridge, TN9 1SP
View Full Details of Alina Homecare Tonbridge & Tunbridge WellsMy father was struggling living at home by himself after a series of falls and things were just starting to slip-so we made the decision to get some carers in-just to pop in for 30 mins to an hour each day to check on him and assist with some of the domestic aspects that he was struggling with, hearing aids, medication etc.. The team have been a god-send and my father had another fall recently. They found him and took care of him ensuring that not only did he get to the hospital okay, but packed everything he would need in hospital for the following days. I was abroad at the time and they were not only very communicative but also genuinely concerned. After that we now have them in twice a day and it has given us remarkable peace of mind-in addition to supporting us which has been a very frustrating at times. Absolutley brilliant-and a lovely team. Super professional.
Poppy and Marina and the team have been a godsend to my father. Nothing is ever too much trouble. When he recently had a fall, Poppy arranged for an ambulance, packed him some key belongings, followed him to the hospital, checked he was settled and liaised with both me and the hospital. Nothing is ever too much trouble and they offer a level of care that is thorough and professional. On Dad's return home, they have ensured he is receiving both adequate care and nutrition. He is doing so much better with their regular care and it is great peace of mind for me and my brother to know the team are looking after him. Alina are also incredibly flexible and happy to tailor their service to Dad's requirements. Highly recommended personal service!
After calling round several care company's I came across Alina Homecare. Mums been having them for several months now and I'm 100% impressed. The manager and her team of girls have shown nothing but care, compassion and dignity to mum since they have been visiting. They are highly professional and super friendly. Mum looks forward to there visits and like a cheeky laugh with them. Nothing seems to much trouble for these girls. The communication and app means I can check on mums call regularly. I would highly recommend this company my mum once said to be " there not good there excellent"
Overall my care has been very good. The ladies are very helpful and kind. I am treated as a friend and not as a liability. Their care is of value to me.
I rang a few local care providers and selected Alina based on initial conversation with the manager who was the most upbeat and positive individual I spoke with. I was looking for 24x7 care for my 93 year old mother who was struggling to recover from breaking a hip, both physically and mentally. The care requirement was for one week and at very short notice. I subsequently met with the manager and her area manager who were both helpful, professional and understanding re the timescales and circumstances. The actual carer allocated was very professional, engaged and positive. All friends and family (including Mum) were complimentary about her attitude, personality and contribution. I spoke and met with her (carer) on a number of occasions to discuss progress and problems and was always reassured to know that all matters were being managed to my satisfaction. I would have no hesitation recommending the service and people I dealt with from Alina
We hired Alina Homecare in February to ensure my mum was checked on twice day, given medication and given general company as she has dementia. The company within Tunbridge Wells had only just started but we were greeted with professionalism and a wonderful small but perfect care team. I could not have asked for more. The one and only reason we no longer use the team is because mum had to go into a residential care home due to her deteriorating condition but will be forever grateful to this brilliant caring team to enable my mum to stay in her own home for as long as possible. I can highly recommend there services.
My father was struggling living at home by himself after a series of falls and things were just starting to slip-so we made the decision to get some carers in-just to pop in for 30 mins to an hour each day to check on him and assist with some of the domestic aspects that he was struggling with, hearing aids, medication etc.. The team have been a god-send and my father had another fall recently. They found him and took care of him ensuring that not only did he get to the hospital okay, but packed everything he would need in hospital for the following days. I was abroad at the time and they were not only very communicative but also genuinely concerned. After that we now have them in twice a day and it has given us remarkable peace of mind-in addition to supporting us which has been a very frustrating at times. Absolutley brilliant-and a lovely team. Super professional.
Poppy and Marina and the team have been a godsend to my father. Nothing is ever too much trouble. When he recently had a fall, Poppy arranged for an ambulance, packed him some key belongings, followed him to the hospital, checked he was settled and liaised with both me and the hospital. Nothing is ever too much trouble and they offer a level of care that is thorough and professional. On Dad's return home, they have ensured he is receiving both adequate care and nutrition. He is doing so much better with their regular care and it is great peace of mind for me and my brother to know the team are looking after him. Alina are also incredibly flexible and happy to tailor their service to Dad's requirements. Highly recommended personal service!
After calling round several care company's I came across Alina Homecare. Mums been having them for several months now and I'm 100% impressed. The manager and her team of girls have shown nothing but care, compassion and dignity to mum since they have been visiting. They are highly professional and super friendly. Mum looks forward to there visits and like a cheeky laugh with them. Nothing seems to much trouble for these girls. The communication and app means I can check on mums call regularly. I would highly recommend this company my mum once said to be " there not good there excellent"
Overall my care has been very good. The ladies are very helpful and kind. I am treated as a friend and not as a liability. Their care is of value to me.
I rang a few local care providers and selected Alina based on initial conversation with the manager who was the most upbeat and positive individual I spoke with. I was looking for 24x7 care for my 93 year old mother who was struggling to recover from breaking a hip, both physically and mentally. The care requirement was for one week and at very short notice. I subsequently met with the manager and her area manager who were both helpful, professional and understanding re the timescales and circumstances. The actual carer allocated was very professional, engaged and positive. All friends and family (including Mum) were complimentary about her attitude, personality and contribution. I spoke and met with her (carer) on a number of occasions to discuss progress and problems and was always reassured to know that all matters were being managed to my satisfaction. I would have no hesitation recommending the service and people I dealt with from Alina
We hired Alina Homecare in February to ensure my mum was checked on twice day, given medication and given general company as she has dementia. The company within Tunbridge Wells had only just started but we were greeted with professionalism and a wonderful small but perfect care team. I could not have asked for more. The one and only reason we no longer use the team is because mum had to go into a residential care home due to her deteriorating condition but will be forever grateful to this brilliant caring team to enable my mum to stay in her own home for as long as possible. I can highly recommend there services.