Alina Homecare Tonbridge & Tunbridge Wells

Office 8 Pipers Business Centre, 220 Vale Road, Tonbridge TN9 1SP
Review Us
9.2 4 Reviews
  • Alina Homecare Tonbridge & Tunbridge Wells, Tonbridge
Alina Homecare Tonbridge & Tunbridge Wells provides professional Home Care & Live-in Care services in the comfort of people's own homes, helping them stay independent for longer. Their services include Personal Care, Domestic Care, Companion Care, Respite Care, and many more.

The Team are dedicated to offering professional care services to enhance the quality of life of each individual they support to ensure they can remain as independent as possible in the comfort of home.

Alina Homecare are fully regulated by the Care Quality Commission (CQC) for added peace of mind and reassurance that care being delivered is the highest quality.

Alina Homecare Tonbridge & Tunbridge Wells covers the following areas: Hadlow, Hildenborough, Pembury, Sevenoaks, Tonbridge & Royal Tunbridge Wells.

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

We pride ourselves on providing excellent quality Home Care at competitive prices.


The costs of Home Care will vary depending on the type of care you need, how often you need it, and where you live. We offer everything from short visits to 24 hour Live-in Care. If you have more complex needs, you may need two Home Carers per visit, so we can provide a cost for this too.


Live-in Care is generally considered to be a cost effective alternative to living in a care home, whilst still providing a level of independence. Everyone’s needs are different so the costs of Live-in Care can vary depending on the level of care required. Unlike other Home Care options, the costs of our Live-in Care remains the same wherever you live across the South of England.


We adapt our Home Care services to suit your specific requirements. Our Home Care costs include a personalised care plan, ensuring your care suits your needs, wishes and budget.


We want to make arranging Home Care as simple and easy as possible. When you contact your local Team, we’ll work with you to design a customised care plan. Once you choose our service, your care plan is kept under constant review so that it continues to suit you.


Your home. Your care. Your choice.

Good to Know

Group/Owner

Person in charge

  • Poppy Woodward (Registered Manager)

Alina Homecare Tonbridge & Tunbridge Wells Reviews (4)

9.2

Alina Homecare Tonbridge & Tunbridge Wells has a Review Score of 9.2 (9.167) out of 10, based on 4 reviews in the last 2 years.
Over all time Alina Homecare Tonbridge & Tunbridge Wells has 4 reviews.

Overall Experience
  • 3
  • 1
  • 0
  • 0
  • 0
Date Published
  • 4
  • 4
  • 4
  • 4
  • 0
Reviewer Connection to Alina Homecare Tonbridge & Tunbridge Wells
  • 2
  • 1
  • 1
Total of 4, showing 1-4
Review from C S (Daughter of Client) published on 11 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
After calling round several care company's I came across Alina Homecare. Mums been having them for several months now and I'm 100% impressed. The manager and her team of girls have shown nothing but care, compassion and dignity to mum since they have been visiting. They are highly professional and
super friendly. Mum looks forward to there visits and like a cheeky laugh with them. Nothing seems to much trouble for these girls. The communication and app means I can check on mums call regularly. I would highly recommend this company my mum once said to be " there not good there excellent"
Reply from Poppy Woodward, Registered Manager at Alina Homecare Tonbridge & Tunbridge Wells

Thank you so much! This is so lovely to hear that mum is happy and that you are 100% impressed. We thoroughly enjoy supporting mum throughout the week. I will be sure to pass these lovely comments on to the team.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Patricia F (Client) published on 22 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall my care has been very good. The ladies are very helpful and kind. I am treated as a friend and not as a liability. Their care is of value to me.
Reply from Poppy Woodward, Registered Manager at Alina Homecare Tonbridge & Tunbridge Wells

Thank you for you lovely review, we are so pleased you feel you have good, friendly care from your carer Team. We will pass on your kind words to your carers. Thank you once again for taking the time to leave this review.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from David M (Son of Client) published on 25 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I rang a few local care providers and selected Alina based on initial conversation with the manager who was the most upbeat and positive individual I spoke with.
I was looking for 24x7 care for my 93 year old mother who was struggling to recover from breaking a hip, both physically and mentally.
The
care requirement was for one week and at very short notice.
I subsequently met with the manager and her area manager who were both helpful, professional and understanding re the timescales and circumstances.
The actual carer allocated was very professional, engaged and positive. All friends and family (including Mum) were complimentary about her attitude, personality and contribution.
I spoke and met with her (carer) on a number of occasions to discuss progress and problems and was always reassured to know that all matters were being managed to my satisfaction.
I would have no hesitation recommending the service and people I dealt with from Alina
Reply from Poppy Woodward, Registered Manager at Alina Homecare Tonbridge & Tunbridge Wells

Thank you for your kind review. We are pleased that you would have no hesitation recommending the service. This will be passed on to the team.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Sue B (Daughter of Client) published on 25 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We hired Alina Homecare in February to ensure my mum was checked on twice day, given medication and given general company as she has dementia. The company within Tunbridge Wells had only just started but we were greeted with professionalism and a wonderful small but perfect care team. I could not have
asked for more. The one and only reason we no longer use the team is because mum had to go into a residential care home due to her deteriorating condition but will be forever grateful to this brilliant caring team to enable my mum to stay in her own home for as long as possible. I can highly recommend there services.
Reply from Poppy Woodward, Registered Manager at Alina Homecare Tonbridge & Tunbridge Wells

Thank you so much for your lovely review. We are so pleased to hear that you could not have asked for more! I will share your kind words with the team!

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.2 (9.167)

Overview of Review Score

The Review Score of 9.2 (9.167) out of 10 for Alina Homecare Tonbridge & Tunbridge Wells is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.917 for Alina Homecare Tonbridge & Tunbridge Wells is calculated as follows: ( (22 Excellents x 5) + (2 Goods x 4) ) ÷ 24 Ratings = 4.917
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Alina Homecare Tonbridge & Tunbridge Wells is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (7)

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Meet the Team (1)

Poppy

Poppy

Job Title: Registered Manager Joined: 2025

The Alina Homecare Tonbridge & Tunbridge Wells Team delivers compassionate Home Care to the very highest standards. They know how much it means for their clients to be able to stay living where they feel most comfortable.

Frequently Asked Questions about Alina Homecare Tonbridge & Tunbridge Wells

What Type of Services does Alina Homecare Tonbridge & Tunbridge Wells offer?

Alina Homecare Tonbridge & Tunbridge Wells offers Home Care.

How many Carers does Alina Homecare Tonbridge & Tunbridge Wells employ?

Alina Homecare Tonbridge & Tunbridge Wells employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Alina Homecare Tonbridge & Tunbridge Wells to verify any information. View our terms and conditions. Alina Homecare Tonbridge & Tunbridge Wells has an Enhanced Service - more info.