Home Care Provider Owned by Passion 4 Care Ltd in West Midlands
8.2
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in West Midlands for Passion 4 Care Ltd are showing below.
View the details of all 2 locations (with 20 reviews) owned by Passion 4 Care Ltd
Passion 4 Care Ltd Locations in West Midlands (1)
Passion 4 Care
9.5
12 reviews
Stuart House, 1st Floor, 97 Station Road, Erdington, Birmingham B23 6UG
When it comes to in-home care and support, Passion 4 Care Ltd takes great pride in the fact that they can keep their clients safe and well cared for. Care that is genuinely "person-centred" is offered by a dedicated team of professionals that prioritise… Read more about Passion 4 Care
- Care Provided
- Visiting Care
- Dementia
Passion 4 Care Ltd Reviews in West Midlands (12)
8.2
Passion 4 Care Ltd has a Group Review Score of 8.2 (8.204) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Passion 4 Care Ltd must have a Review Score.
Review of
Passion 4 Care
from Adrian H (Son of Client) published on 1 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I cannot recommend Passion 4 Care enough; they are rightly named as they clearly have a 'passion for care!'
Every member of the team, from the management team to the caring staff have been nothing short of superb!
My late father was attened to by three teams of two carers, four time daily; the care
Every member of the team, from the management team to the caring staff have been nothing short of superb!
My late father was attened to by three teams of two carers, four time daily; the care
and compassion shown has been exemplary - enabling my father to remain where he wanted to be during his final months; at home, feeling loved, safe and comfortable.
The dedication, kindness and compassion shown to my father meant that his time under the expert care of Passion 4 Care enabled him to live with dignity.
Times like the last 18 months are not only about the client, they are about their family and loved ones too.
The team has most definately eased my burden and lightened my load; meaning that I could continue to work and carry out the essential parts of my daily life, knowing that my father was being supported and that I could place my faith and trust in Passion 4 Care!
The dedication, kindness and compassion shown to my father meant that his time under the expert care of Passion 4 Care enabled him to live with dignity.
Times like the last 18 months are not only about the client, they are about their family and loved ones too.
The team has most definately eased my burden and lightened my load; meaning that I could continue to work and carry out the essential parts of my daily life, knowing that my father was being supported and that I could place my faith and trust in Passion 4 Care!
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Review of
Passion 4 Care
from Jaci S (Daughter of Client) published on 13 August 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
We are very grateful for the care given to our mother in her home by Passion 4 Care in the 18 months before she required continuous care. In addition to the various practical tasks carried out on a daily basis, Mum enjoyed the friendliness of her team of carers and looked forward to seeing them, particularly
when family could not visit. Their conversation brightened up her days and she loved to share a laugh and joke with them. The carers were able to be flexible in their support according to my mother's strength and physical ability levels and were particularly kind when mum was very unwell and needing extra care. A very big thank-you to the whole carer team.
Reply from Jordan Keto, Quality Assurance Manager at Passion 4 Care
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Review of
Passion 4 Care
from Neil J (Son of Client) published on 16 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I just wanted to say a well done to the female carer looking after my Mom today. She is always so bright and attentive. Always goes the extra mile smiling and making conversation with her. Thank you very much!
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Review of
Passion 4 Care
from Geraldine C (Client) published on 28 October 2024 Submitted via Website • Report
Overall Experience
2.0 out of 5
2.0 out of 5
Office colleagues changed my care team without any advance information to myself! Up until last week I had a relatively stable care team, but this week I have had three different carers in three days. I would have appreciated the courtesy of a telephone call to explain to me what was to happen and who
my regular future carers would be.
Reply from Jordan Keto, Quality Assurance Manager at Passion 4 Care
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Review of
Passion 4 Care
from G H (Son of Client) published on 23 May 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Very pleased overall, would prefer no male carers to visit.
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Review of
Passion 4 Care
from Alan S (Client) published on 14 May 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My care providers who come to me all the time are fantastic, the only problem is when you send someone else for no reason.
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Review of
Passion 4 Care
from Joyce E (Client) published on 3 May 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Passion 4 Care have treated me with respect and dignity. The ladies (carers) are very good and the main office have always been there for me. I have been with the Passion 4 Care office for just over one year and I am very satisfied with their arrangements and procedures. All I can say to them is 'thank
you'.
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Review of
Passion 4 Care
from S S (Wife of Client) published on 29 April 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have found your staff very friendly, compassionate, professional and always happy to help - sometimes above and beyond their job, nothing is too much trouble for them and I would highly recommend your care. I am the wife of the person who is cared for and it's also nice to keep the same teams.
Reply from Jordan Keto, Quality Assurance Manager at Passion 4 Care
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Review of
Passion 4 Care
from E S (Daughter of Client) published on 12 March 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
As a family, we have received excellent care for our dad from the carers. We find it difficult to put into words the positive impact these ladies have had on us as a family at the worst time of our lives.
They were compassionate and caring beyond all expectations, dad loved seeing them throughout the
They were compassionate and caring beyond all expectations, dad loved seeing them throughout the
day.
They both went above and beyond, putting us at ease and providing emotional support to us all. They are wonderful human beings.
The only negative would be an abrupt, uncaring, shouty phone call from a care coordinator questioning our decision-making.
They both went above and beyond, putting us at ease and providing emotional support to us all. They are wonderful human beings.
The only negative would be an abrupt, uncaring, shouty phone call from a care coordinator questioning our decision-making.
Reply from Jordan Keto, Quality Assurance Manager at Passion 4 Care
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Review of
Passion 4 Care
from Julie B (Partner of Client) published on 11 March 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Hi this is the client's partner, I cannot thank you enough for sending two permanent carers in particular back to help him after having a dreadful accident and we were both overwhelmed and wasn't sure how I could clean him up properly, so can I pass my thanks onto those two particular members of staff,
they are a credit to the profession and need more people like them, with their compassion, care and support, not only for my partner, but for me and also this was an extra call they made above and beyond my partner's package.
So thank you from the bottom of my heart.
Thank you thank you thank you.
So thank you from the bottom of my heart.
Thank you thank you thank you.
Reply from Jordan Keto, Quality Assurance Manager at Passion 4 Care
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Review of
Passion 4 Care
from Christine H (Daughter of Client) published on 29 November 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The carers were very good at looking after my dad. They were able to lift him using equipment that he had, which another care company couldn't do. The company were always available 24-7 too. Very polite, caring staff, who helped my dad in his last weeks of life. Many thanks.
Reply from Jordan Keto, Quality Assurance Manager at Passion 4 Care
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Review of
Passion 4 Care
from R S (Son of Client) published on 7 March 2023 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I have been very pleased with the service I have received from Passion 4 Care. We get the same regular girls who keep to their times, and they are friendly and liked by my mother. We have been using Passion 4 Care for over two years now and, hopefully, will continue to do so.
Reply from Jordan Keto, Quality Assurance Manager at Passion 4 Care
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Awards / Recognitions (0)
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