Home Care Providers Owned by Global Caring Group

we were back to square 1.
They sent carers that were scared of big dogs that put stress on my partner, the carer and myself. After a few reminders to the office, this was resolved. A couple of the carers went above and beyond when they were here and we created a great bond with them and felt comfortable and at ease. Some carers appeared rushed and worn out like they had too many to visit in 1 day.
Any issues I did speak to the office and they were dealt with very quickly and they were apologetic.

about her well being.

a support worker myself I wasn't overly impressed
Although I do admit that the staff I felt were overworked and working to a tight time line. Definitely room for improvement . Sadly my mum passed away

to him and showered him. Noticed an infection in his groin and sorted all that was needed. I really cannot praise them enough, for they gave him his dignity back, also the confidence to talk again.
We will be looking into having one come in once a week, to assist him showering. Just to say, He will shower in between. He just feels they give him a good all-over shower.
Thanks again to all who came.

took their comments into account.
The manager came on board and clearly, he was doing his best to change attitudes. I hope he succeeded as I now do not use the care as sadly 24/7 care couldn't be provided because my mum is now in full-time care.

as a family and agree on what help is implemented and are always happy to do more or tweak things slightly. So far we are more than happy with Global Care and would recommend them.

in a consistent and professional manner. They keep our family fully updated on a regular basis and advise us of any problems that arise or any specific observations regarding my mother's health needs. A really excellent service provided by a great team... Well done Global Care and thank you.

was not how he came home. I had never heard of the company, despite Dad having care for a fair few years being wheelchair bound totally. He was put on an initial 4 visits a day and one overnight stay every night. The carers were very polite and caring and looked after Dad so well despite Dad being pretty aggressive as he was on palliative care until he passed on 27:3:24. They were smartly dressed in navy uniform and wore full safety gloves etc. It was mainly personal care alongside nurses, gp. Professional in their work and Dad had a good death with his family around him. The team we had were the same few people, a male and female at each visit who really did care. I would certainly recommend. Thanks.

and problems that are dealt with in a courteous manner and are very respectful 24/7 - whether it’s in the morning, afternoon or evening.
I would recommend anyone reading this to choose Global Caring Leicestershire for help in the future.

I am aware that they have a short time. Always polite and helpfully aware of my needs.