Home Care Providers Owned by Global Caring Group

Grandma did extremely well recovering and was able to gain her mobility back enough where she no longer needed help. Thank you for the care/support whilst she recovered.

Any issues I did speak to the office and they were dealt with very quickly and they were apologetic.

Reason of 5 star is cause of one carer in particular. When she is not here everting goes haywire. Other staff some who come do not respect my property have to tell them so many times. And I also have noticed they do not like it when I say but hey you have to respect other people property.

We've been really happy with the care mum's been receiving. Carers come in 4 times a day and are kind and considerate to my mum and have given us some peace of mind. They are very caring and will call if they are unsure of where to find things, want to clarify mum's requirements or have any concerns about her well being.

Although I do admit that the staff I felt were overworked and working to a tight time line. Definitely room for improvement . Sadly my mum passed away

Thanks again to all who came.

The manager came on board and clearly, he was doing his best to change attitudes. I hope he succeeded as I now do not use the care as sadly 24/7 care couldn't be provided because my mum is now in full-time care.

He has now got used to the 2 care calls daily. All the carers are extremely polite friendly and considerate towards Dad, They work with you as a family and agree on what help is implemented and are always happy to do more or tweak things slightly. So far we are more than happy with Global Care and would recommend them.

Carers always go above and beyond and have an excellent relationship with my wife always punctual and nothing is too much trouble. The care provided makes thing things a lot easier for me which means I can always cope.

Very consistent and considered carers. The APP gave reassurance and details of daily activity and care. Very kind and gentle carers talked to Mum patiently and reassured her all of the time. Very reliable and trustworthy.

Reliable and friendly service. They helped my mother rehabilitate and get back towards her usual self. Gentle support and encouragement was much appreciated. We were able to gradually reduce care input in an appropriate way, taking her progress into account.

We have had the Global Care team from Gloucester provide care and support at home for my 94-year-old mother for over 4 months now. The service they provide has been excellent. The team are first class, very caring, very polite and very smart. They attend to all my mother's needs four times per day, in a consistent and professional manner. They keep our family fully updated on a regular basis and advise us of any problems that arise or any specific observations regarding my mother's health needs. A really excellent service provided by a great team... Well done Global Care and thank you.

We are very happy with the service.

After leaving a hospital stay that had been horrendous, I was finally able to get my 90-year-old father home to spend his final days in his own bed. Dad was in a bad way and traumatised by his hospital stay, went into hospital relatively okay and all skin intact and mentally very aware, however, this was not how he came home. I had never heard of the company, despite Dad having care for a fair few years being wheelchair bound totally. He was put on an initial 4 visits a day and one overnight stay every night. The carers were very polite and caring and looked after Dad so well despite Dad being pretty aggressive as he was on palliative care until he passed on 27:3:24. They were smartly dressed in navy uniform and wore full safety gloves etc. It was mainly personal care alongside nurses, gp. Professional in their work and Dad had a good death with his family around him. The team we had were the same few people, a male and female at each visit who really did care. I would certainly recommend. Thanks.

I would recommend anyone reading this to choose Global Caring Leicestershire for help in the future.

The carers that have been helping me have been efficient. There are sometimes language difficulties that are overcome by signing and pointing. I have not needed the calls at midday or afternoon. The first call of the day is the most useful, although they do not let me do some things I can do for myself. I am aware that they have a short time. Always polite and helpfully aware of my needs.

Generally very good service, very caring.

It seems to be going well. I'm unwell (Fibromyalgia, complex PTSD).

Mum is happy with the carers. She said they are lovely and respectful.

The service I receive is fine, but I find it difficult to understand what they can or cannot do. Apart from above, everything else is great.