Home Care Provider Owned by Global Caring Group in West Midlands
Only the locations & reviews in West Midlands for Global Caring Group are showing below.
View the details of all 3 locations (with 32 reviews) owned by Global Caring Group
Global Caring Group Locations in West Midlands (1)
Global Caring Coventry
9.7
16 reviews
Room FE11, 101 Lockhurst Lane, Foleshill, Coventry CV6 5SF
"We've been really happy with the care mum's been receiving. Carers come in 4 times a day and are kind and considerate to my mum and have…" Read all 16 reviews
Global Caring Group offers high-quality home care to people needing extra support throughout Coventry, West Midlands, Gloucestershire, Leicestershire, Northampton and Warwickshire. Their staff are compassionate and caring and provide services which… Read more about Global Caring Coventry
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
Global Caring Group Reviews in West Midlands (16)
Reviews posted for members of Global Caring Group
Review of
Global Caring Coventry
from Lisa R (Partner of Client) published on 16 September 2025 Submitted via Website • Report
Overall Experience
3.0 out of 5
3.0 out of 5
This company has been caring for my partner since October 2023. At first he didn't want to accept the help and only relied on me until he got used to a regular person after some time. The carers were on time and were polite. With the same carer everything ran smoothly but when different cares arrives
we were back to square 1.
They sent carers that were scared of big dogs that put stress on my partner, the carer and myself. After a few reminders to the office, this was resolved. A couple of the carers went above and beyond when they were here and we created a great bond with them and felt comfortable and at ease. Some carers appeared rushed and worn out like they had too many to visit in 1 day.
Any issues I did speak to the office and they were dealt with very quickly and they were apologetic.
They sent carers that were scared of big dogs that put stress on my partner, the carer and myself. After a few reminders to the office, this was resolved. A couple of the carers went above and beyond when they were here and we created a great bond with them and felt comfortable and at ease. Some carers appeared rushed and worn out like they had too many to visit in 1 day.
Any issues I did speak to the office and they were dealt with very quickly and they were apologetic.
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Review of
Global Caring Coventry
from Anila R (Mother-in-law of Client) published on 5 June 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Reason of 5 star is cause of one carer in particular. When she is not here everting goes haywire. Other staff some who come do not respect my property have to tell them so many times. And I also have noticed they do not like it when I say but hey you have to respect other people property.
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Review of
Global Caring Coventry
from S B (Daughter of Client) published on 1 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We've been really happy with the care mum's been receiving. Carers come in 4 times a day and are kind and considerate to my mum and have given us some peace of mind. They are very caring and will call if they are unsure of where to find things, want to clarify mum's requirements or have any concerns
about her well being.
Reply from Adila Bashrit, Director at Global Caring Coventry
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Review of
Global Caring Coventry
from J P (Daughter of Client) published on 22 April 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Mum had carers 4X a day they were punctual but lacking in certain areas. I had to tell them how to fill positioning sheet in left by district nurses. On the app they regularly referred to my mum as he.
I also had to ask them to wear aprons has they just turned up wearing gloves. Overall because I'm
I also had to ask them to wear aprons has they just turned up wearing gloves. Overall because I'm
a support worker myself I wasn't overly impressed
Although I do admit that the staff I felt were overworked and working to a tight time line. Definitely room for improvement . Sadly my mum passed away
Although I do admit that the staff I felt were overworked and working to a tight time line. Definitely room for improvement . Sadly my mum passed away
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Review of
Global Caring Coventry
from L M (Daughter of Client) published on 17 January 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The girls that cared for my mum were excellent. Nothing was too much and their communication with her was excellent.
If I have any criticism it is the office. They lacked support for those working in the field. The carers who care for the client know what the client's needs are and the office never
If I have any criticism it is the office. They lacked support for those working in the field. The carers who care for the client know what the client's needs are and the office never
took their comments into account.
The manager came on board and clearly, he was doing his best to change attitudes. I hope he succeeded as I now do not use the care as sadly 24/7 care couldn't be provided because my mum is now in full-time care.
The manager came on board and clearly, he was doing his best to change attitudes. I hope he succeeded as I now do not use the care as sadly 24/7 care couldn't be provided because my mum is now in full-time care.
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Review of
Global Caring Coventry
from Michele J (Daughter of Client) published on 17 January 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My father started receiving care in August 2024. At first, he didn't really want carers but agreed as I was unable to provide everything he needed by myself.
He has now got used to the 2 care calls daily. All the carers are extremely polite friendly and considerate towards Dad, They work with you
He has now got used to the 2 care calls daily. All the carers are extremely polite friendly and considerate towards Dad, They work with you
as a family and agree on what help is implemented and are always happy to do more or tweak things slightly. So far we are more than happy with Global Care and would recommend them.
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Review of
Global Caring Coventry
from Mark G (Husband of Client) published on 25 December 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Carers always go above and beyond and have an excellent relationship with my wife always punctual and nothing is too much trouble. The care provided makes thing things a lot easier for me which means I can always cope.
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Review of
Global Caring Coventry
from Nigel O (Son of Client) published on 14 June 2024 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Reliable and friendly service. They helped my mother rehabilitate and get back towards her usual self. Gentle support and encouragement was much appreciated. We were able to gradually reduce care input in an appropriate way, taking her progress into account.
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Review of
Global Caring Coventry
from A P (Daughter-in-law of Client) published on 8 May 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
From the day we started getting the care for my father-in-law. The service has been excellent. Any calls made were always answered. And carers always comes in and greet us all a smile and very polite.
We are very happy with the service.
We are very happy with the service.
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Review of
Global Caring Coventry
from M D (Son of Client) published on 3 April 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The professional support and empathy given by the manager and his carers from Leicestershire cannot be underestimated. They are kind, hardworking and conscientious helping my elderly 97 year old mother through difficult circumstances without complaining.
She has serious ongoing physical health issues
She has serious ongoing physical health issues
and problems that are dealt with in a courteous manner and are very respectful 24/7 - whether it’s in the morning, afternoon or evening.
I would recommend anyone reading this to choose Global Caring Leicestershire for help in the future.
I would recommend anyone reading this to choose Global Caring Leicestershire for help in the future.
Reply from Adila Bashrit, Director at Global Caring Coventry
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Review of
Global Caring Coventry
from Susan O (Sister of Client) published on 9 February 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I would strongly recommend this care organisation as when I am in need of additional care, they are always able to provide and will do everything they can to meet my needs.
The careers they provide have real empathy with my sister, and she is always pleased to see returning faces. Co-ordination at
The careers they provide have real empathy with my sister, and she is always pleased to see returning faces. Co-ordination at
the top is quick and efficient.
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Review of
Global Caring Coventry
from J V (Client) published on 1 February 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Friendly, polite, timely and professional carers. Cared for with dignity and respect at all times. Care notes related to and recorded at every visit. Friendly greetings at all calls and uniform and identification worn correctly.
Reply from Adila Bashrit, Director at Global Caring Coventry
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Review of
Global Caring Coventry
from Peter H (Husband of Client) published on 22 January 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
It’s now over a year since Global Caring carers started looking after my wife. Over that time she has received excellent care from a multitude of friendly, respectful, diligent and helpful carers, all of whom have helped my wife’s recovery. Any rare concerns are dealt with quickly by management and
we feel comfortable in our carers' very capable hands.
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Review of
Global Caring Coventry
from Robert S (Son of Client) published on 22 January 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent service, all round no problems with any of the staff, Mum gets on with them all, they report any problems immediately so they can be dealt with and were more than helpful on Mum's 100th birthday and many thanks for the lovely cake.
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Review of
Global Caring Coventry
from D G (Client) published on 16 January 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Fantastic care for my father as always. Very polite/professional- would highly recommend. Always arrives on time, makes my dad feel very comfortable, very good service
Reply from Adila Bashrit, Director at Global Caring Coventry
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Review of
Global Caring Coventry
from M H (Friend of Client) published on 11 January 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have had the best experience for my grandma from this company. Very caring and compassionate, going over and beyond. The staff are very well mannered and cannot do enough. The management is excellent, always on hand if I need to speak to them, they implement changes immediately. I will recommend this
company as my grandma has received excellent care.
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