Home Care Providers Owned by Global Caring Group in West Midlands

Grandma did extremely well recovering and was able to gain her mobility back enough where she no longer needed help. Thank you for the care/support whilst she recovered.

Any issues I did speak to the office and they were dealt with very quickly and they were apologetic.

Reason of 5 star is cause of one carer in particular. When she is not here everting goes haywire. Other staff some who come do not respect my property have to tell them so many times. And I also have noticed they do not like it when I say but hey you have to respect other people property.

We've been really happy with the care mum's been receiving. Carers come in 4 times a day and are kind and considerate to my mum and have given us some peace of mind. They are very caring and will call if they are unsure of where to find things, want to clarify mum's requirements or have any concerns about her well being.

Although I do admit that the staff I felt were overworked and working to a tight time line. Definitely room for improvement . Sadly my mum passed away

The manager came on board and clearly, he was doing his best to change attitudes. I hope he succeeded as I now do not use the care as sadly 24/7 care couldn't be provided because my mum is now in full-time care.

He has now got used to the 2 care calls daily. All the carers are extremely polite friendly and considerate towards Dad, They work with you as a family and agree on what help is implemented and are always happy to do more or tweak things slightly. So far we are more than happy with Global Care and would recommend them.

Carers always go above and beyond and have an excellent relationship with my wife always punctual and nothing is too much trouble. The care provided makes thing things a lot easier for me which means I can always cope.

Reliable and friendly service. They helped my mother rehabilitate and get back towards her usual self. Gentle support and encouragement was much appreciated. We were able to gradually reduce care input in an appropriate way, taking her progress into account.

We are very happy with the service.

I would recommend anyone reading this to choose Global Caring Leicestershire for help in the future.

The careers they provide have real empathy with my sister, and she is always pleased to see returning faces. Co-ordination at the top is quick and efficient.

Friendly, polite, timely and professional carers. Cared for with dignity and respect at all times. Care notes related to and recorded at every visit. Friendly greetings at all calls and uniform and identification worn correctly.

Excellent service, all round no problems with any of the staff, Mum gets on with them all, they report any problems immediately so they can be dealt with and were more than helpful on Mum's 100th birthday and many thanks for the lovely cake.

It’s now over a year since Global Caring carers started looking after my wife. Over that time she has received excellent care from a multitude of friendly, respectful, diligent and helpful carers, all of whom have helped my wife’s recovery. Any rare concerns are dealt with quickly by management and we feel comfortable in our carers' very capable hands.

Fantastic care for my father as always. Very polite/professional- would highly recommend. Always arrives on time, makes my dad feel very comfortable, very good service

I have had the best experience for my grandma from this company. Very caring and compassionate, going over and beyond. The staff are very well mannered and cannot do enough. The management is excellent, always on hand if I need to speak to them, they implement changes immediately. I will recommend this company as my grandma has received excellent care.