Home Care Provider Owned by Global Caring Group in Gloucestershire

to him and showered him. Noticed an infection in his groin and sorted all that was needed. I really cannot praise them enough, for they gave him his dignity back, also the confidence to talk again.
We will be looking into having one come in once a week, to assist him showering. Just to say, He will shower in between. He just feels they give him a good all-over shower.
Thanks again to all who came.

in a consistent and professional manner. They keep our family fully updated on a regular basis and advise us of any problems that arise or any specific observations regarding my mother's health needs. A really excellent service provided by a great team... Well done Global Care and thank you.

was not how he came home. I had never heard of the company, despite Dad having care for a fair few years being wheelchair bound totally. He was put on an initial 4 visits a day and one overnight stay every night. The carers were very polite and caring and looked after Dad so well despite Dad being pretty aggressive as he was on palliative care until he passed on 27:3:24. They were smartly dressed in navy uniform and wore full safety gloves etc. It was mainly personal care alongside nurses, gp. Professional in their work and Dad had a good death with his family around him. The team we had were the same few people, a male and female at each visit who really did care. I would certainly recommend. Thanks.

I am aware that they have a short time. Always polite and helpfully aware of my needs.

asked them to do, while others have just done whatever they wanted to do.

now 19/12/2022. They have only turned up 1 of 3 mornings! She was left for a total of 21 hours without any carers. When they come in the middle of the day and evening they are only there for 5-10 minutes and do the bare minimum. Carers speak in a foreign language in front of the patient and family. They do not communicate properly with the patient. If this is the level of care this company gives then where is the comfort, dignity and help required for this time in her life? I had to go and help with what was needed (imagination required) this morning even though I am quite unwell with Covid. Altogether it has been a very traumatic and upsetting experience for the patient and her family. Avoid these carers!

I have had to contact the Manager on each occasion to be told various excuses which simply do not comply with the Carers version of events.
Her breakfast consists of cake and chicken?
Incorrect medication administered on several occasions. Medication found on the floor.
My Mother sleeps in a downstairs bedroom yet the main large window is left wide open. Is security not an issue?
Tea time is 4 pm, clocking in is 2.55 pm?
The minimum stay is ten minutes doing as least as possible.
If you care for your family member, avoid this firm at all costs!