Home Care Providers Owned by Vitality Home Health

9.7 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Vitality Home Health
Vitality Home Health have a small number of settings located across Kent, each offering high quality and reliable home care and support to people living in the surrounding areas.

By designing bespoke care packages designed completely around the needs and preferences of each individual, the team across Vitality are experts in delivering help and support that makes a real difference to people's lives. They have a professional yet personal approach, striving to always deliver the highest quality care whilst also building positive relationships with clients and their loved ones.

To find out more about the services offered, take a look at Vitality Home Health's individual settings or contact the team who will be glad to help.

Vitality Home Health Locations (2)

 

2 Home Care Providers owned by Vitality Home Health

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Vitality Home Health (Sevenoaks)

The Crown, 10 High Street, Otford, Sevenoaks TN14 5PQ 

10 24 reviews
"We have received excellent service from the whole team in the Otford office and the carers really do care. My mum has been looked after…"   Read all 24 reviews

Vitality Home Health (Sevenoaks) is offering a New Level of Home Care. Vitality Home Health (Sevenoaks) offers bespoke, person-centred care for individuals who wish to remain in the comfort of their own homes. Their mission is not only to deliver… Read more about Vitality Home Health (Sevenoaks)

  • Care Provided
  • Visiting Care
  • Live in Care
  • Older Person Care
  • Dementia
Vitality Home Health (Gravesham & Dartford)

50 The Grove, Gravesend DA12 1DP 

9.5 15 reviews
"The care received by may dad has been of a really high standard, there have been the odd very minor issues as you'd expect with any care…"   Read all 15 reviews

Vitality Home Health are offering a New Level of Home Care. Offers bespoke care to customers and their families who choose to reside within their own homes. The ethos of Vitality Home Health is not only to provide exceptional tailored care to customers… Read more about Vitality Home Health (Gravesham & Dartford)

  • Care Provided
  • Visiting Care
  • Live in Care
  • Older Person Care
  • Dementia

Vitality Home Health Reviews (39)

9.7
Vitality Home Health has a Group Review Score of 9.7 (9.714) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Vitality Home Health must have a Review Score.

Overall Experience

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Review of

Vitality Home Health (Sevenoaks)

from Sean M (Son of Client) published on 13 August 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers that visit mum are on time and very respectful. They are always aware of Mum's needs and ensure her wellbeing. This gives us peace of mind that Mum is safe and secure in her own home. There are regular reviews and referrals to medical professionals if needed.

Reply from Debbie Moulton, Operations Director at Vitality Home Health (Sevenoaks)

We appreciate the time you took to send this review and many thanks for your kind words. We are pleased the service mum receive gives you peace of mind.

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Review of

Vitality Home Health (Gravesham & Dartford)

from Jean A (Daughter of Client) published on 26 June 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care received by may dad has been of a really high standard, there have been the odd very minor issues as you'd expect with any care arrangements that are bedding in but these have been dealt with robustly, quickly and very easily! The management are amazing and approachable and the ladies giving
care bring joy and proper care every single day!! We would be lost without them and certainly wouldn't look anywhere else. We have had a few care companies over the years but these are the best by far. Really invested in patient care and best outcomes. Very highly recommended.

Reply from Debbie Moulton, Operations Director at Vitality Home Health (Gravesham & Dartford)

Thank you so much for providing this review, it really does mean a lot to us to know that the service we provide is 1st class! It is always good to know that you have found that we are invested not only in your loved one, but all the customers that we support at Vitality Home Health.

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Review of

Vitality Home Health (Sevenoaks)

from Christopher S (Son of Client) published on 23 June 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have received excellent service from the whole team in the Otford office and the carers really do care. My mum has been looked after with the same care and attention that we would like to be able to give her. The office staff have dealt with the doctors and hospital on our behalf on many occasions
to a very high standard. We feel very confident in recommending Vitality Home Health services to other people as we have received nothing short of 1st class service.

Reply from Debbie Moulton, Operations Director at Vitality Home Health (Sevenoaks)

Many thanks for taking the time to send such a positive review. Looking after your mum is an absolute pleasure and we are so happy that not only the Care Givers but the office team have played their part in ensuring mum has quality care delivered.

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Review of

Vitality Home Health (Gravesham & Dartford)

from Ash A (Granddaughter of Client) published on 20 June 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After having a stay in hospital my Gran, 91, was discharged with a package of care provided by KCC, her home, personal hygiene and health deteriorated rapidly due to this service. Her trust in accepting any form of help was nonexistent.
This lead to me believing she would sadly not be with us much
longer. Spending 24hours a day in a chair and being unable to even move to use the toilet.
I contacted Vitality home help in crisis, they assessed my Gran the very next day.
The improvement in her health + wellbeing is nothing less than outstanding. She is now mobile, goes to bathroom, sleeps in her bed and accepts help in all areas.
Her home is kept immaculate and careers go the extra mile eg. If groceries run low or prescriptions need collecting. Their patience / communication whilst she adjusted to accepting help and forming friendships has been truly special.
Vitality have been understanding of our unique family circumstances and have supported us as much as they have her.

Reply from Debbie Moulton, Operations Director at Vitality Home Health (Gravesham & Dartford)

Many thanks for the review and we are thrilled to hear that the care offered by our team has made such an impact on your Grans life. When we are approached by a family in crisis, we always do our very best to react in a timely fashion and deal with the situation sympathetically, carefully and professionally.

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Review of

Vitality Home Health (Gravesham & Dartford)

from G E (Sister of Client) published on 19 June 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the service provided by Vitality home health. My elderly sister was extremely reluctant to have care other than from myself, but after many years it was affecting my own health and my own family responsibilities. The Supervisors have worked hard to smooth the change for my sister,
and myself. They are very helpful and understanding and make sure the carers are fully aware of the tasks they need to complete. Any problems are quickly addressed and I am kept informed of any changes needed, or any concerns the carers have about my sister. I can access an App easily to find what carers are allocated, and to see all the care they have carried out on each visit. All the carers have been kind, caring and efficient and have helped me immensely with looking after my sister. I am very grateful to them all.

Reply from Debbie Moulton, Operations Director at Vitality Home Health (Gravesham & Dartford)

Many thanks for taking the time to write such a positive review! It's always great to hear that not only the Care Givers are working hard to ensure outcomes are met, but the staff from the office are working hard to address any issues you are facing and you are kept informed.

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Review of

Vitality Home Health (Sevenoaks)

from R S (Client) published on 16 June 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been receiving daily morning care via Vitality Home Health since mid February this year. Care is as a result of being diagnosed with Myeloma (blood cancer). I have nothing but praise for the company and in particular the Carer who looks after me 6 out of 7 mornings every week.
The service is
always provided at the same time each day and delivered in a profession manner. The supervisory staff keep in touch regularly with myself and my wife to ensure everything runs smoothly.
The care package provided by Vitality has been so important in ensuring my progress back to better health.

Reply from Debbie Moulton, Operations Director at Vitality Home Health (Sevenoaks)

Thank you so much for this review. We are thrilled that the care we have provided has complimented your progress back to health. The office team work really hard to support the Care Staff to deliver great care, so its always nice to hear their efforts have been noticed. We wish you continued success on your journey back to better health too.

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Review of

Vitality Home Health (Gravesham & Dartford)

from Samantha H (Daughter of Client) published on 13 May 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved my dad's care to Vitality a month ago because I was unhappy with his previous care provider. What a difference! Communication has been fantastic. I am notified if I need to be aware of anything. The care dad has been given is very professional and respectful. The carer comes in 4 times a
day and is always punctual. Any unavoidable problems we have been notified about. I like the app where I can see the carers notes and I know that he's been left safe and happy. And even though they don't need to care for mum at the moment she isn't neglected abd gets her cuppa too! Thank you x

Reply from Debbie Moulton, Operations Director at Vitality Home Health (Gravesham & Dartford)

Many thanks for this review. We are so pleased to see that we are making such a difference to your dad's life. we are also pleased to see that mum isn't left out too. We really appreciate your kind words, it's always great to hear we are doing a great job!!

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Review of

Vitality Home Health (Sevenoaks)

from Toni M (Niece of Client) published on 16 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Auntie has been receiving care from Homecare for several months, which had enabled her to stay in her own home, this was very important to her and us, the service provided was excellent, and the staff were friendly, kind, patient, and empathetic.
And she would look forward to her visits.
Thank
you to all the staff, your make a real difference every day too the people you support.

Reply from Debbie Moulton, Operations Director at Vitality Home Health (Sevenoaks)

Many thanks for your kind words. It is important to us to know that the staff we provide are exactly as you describe and more importantly, the service we provide has the desired effect.

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Review of

Vitality Home Health (Sevenoaks)

from K T (Niece of Client) published on 16 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A particular member of staff visited my Aunt prior to care starting.
The service was professional, the staff member listened and made the service very person-centred my Aunt was at the centre of all decisions made. She was available with any concerns and adjusted the service accordingly. There was
a follow-up review to check how things were going and telephone calls.
The staff were professional and kind especially Honey who was exceptional with my Aunt.
We as a family would highly recommend Vitality sadly my aunt's needs meant following a respite period full-time care was the best for her personally.
Great service from a team that listened and cared.

Reply from Debbie Moulton, Operations Director at Vitality Home Health (Sevenoaks)

Thank you so much for your review. Your aunt was an absolute pleasure to support and we were very sad to see her go. We are thrilled that the care provided was professional. We pride ourselves on listening to our customers and their families so that the customer receives the very best quality care.

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Review of

Vitality Home Health (Gravesham & Dartford)

from K M (Daughter of Client) published on 31 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Vitality always so respectful to my mother's needs. My mother always felt safe and cared for, even when Mum passed away was so kind.

Reply from Debbie Moulton, Operations Director at Vitality Home Health (Gravesham & Dartford)

Thank you so much for your kind words. It was a pleasure supporting mum and we wish you all the very best.

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Review of

Vitality Home Health (Sevenoaks)

from J F (Client) published on 19 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers that visit me are cheerful and efficient and I enjoy seeing them.
The company has never let me down by not turning up.
The carers are very easy to deal with and always carry out my requests.
On the few occasions I have had a query or problem, the manager has responded quickly and efficiently.

Reply from Debbie Moulton, Operations Director at Vitality Home Health (Sevenoaks)

Many thanks for this review and we are pleased you find the carers cheerful and efficient. You must enjoy seeing them daily as well as the management team within our office is responsive.

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Review of

Vitality Home Health (Sevenoaks)

from Rick W (Son of Client) published on 27 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Vitality Home Health responded quickly and sympathetically when we needed to arrange help for Mum when she came out of respite care to return home after an earlier fall. We felt listened to and understood and our options were clearly explained.
Mum has carers three times a day to help her wash and
dress, supervise her medication and prepare meals. They are very good with her and happy to help with things like hoovering, putting the weekly wash on and putting the bins out for her.
A full record of every visit, including a photo of her meal, is uploaded in real-time to their computer system and we have been given access to view this. It is very reassuring to know how she is.
We would certainly recommend this service to anyone needing care.

Reply from Debbie Moulton, Operations Director at Vitality Home Health (Sevenoaks)

Many thanks for your kind words. We are thrilled our service has proven to be efficient, kid and caring.

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Review of

Vitality Home Health (Sevenoaks)

from J M (Daughter of Client) published on 27 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found Vitality Health very kind, compassionate and very understanding with all the needs for Mum, there’s always someone on hand to help when we’ve had questions or require extra help. I would 100% recommend this company to anyone, they’ve not only been a lifesaver for Mum but our family as
a whole.

Reply from Debbie Moulton, Operations Director at Vitality Home Health (Sevenoaks)

Thank you for your review. It is always nice for us to hear first-hand thoughts about the service. Many thanks also for your recommendation!

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Review of

Vitality Home Health (Sevenoaks)

from David O (Son of Client) published on 26 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very impressed by Vitality from the very start of my mother's care.
Communication is excellent from both the office and the carers. Her main carer is a lovely person, cares deeply about her job and manages my mother's care with kindness and efficiency. I would not hesitate to recommend
Vitality.

Reply from Debbie Moulton, Operations Director at Vitality Home Health (Sevenoaks)

Dear David, thank you for your review. I am so pleased that your mother's care is living up to your expectations. Defining care teams is very important to us, and it's good to hear your mother is thriving due to this. The office team work hard on communication, so it's equally as pleasing to hear this is a productive part of our relationship.

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Review of

Vitality Home Health (Gravesham & Dartford)

from Theresa H (Daughter of Client) published on 11 September 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am the daughter of a service user. I deal with all aspects of my mother's care and support and encourage her to fully participate in her care needs.
All of the carers are friendly and respectful in the support they give to my mother. Given the time restraints on time for care and my mother's "I'll
do it in my own time" it is easy for the carers to do the tasks for her, and she will let them if she can.
The company lets me know if there are any major problems and if they are able to deal with them competently.

Reply from Debbie Moulton, Operations Director at Vitality Home Health (Gravesham & Dartford)

Thank you, Theresa, for your kind words and your support to our staff to enable Mum to live a full and fruitful life.

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Review of

Vitality Home Health (Sevenoaks)

from J B (Daughter of Client) published on 29 August 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very efficient service, friendliness, up-to-date information, reliable.

Reply from Debbie Moulton, Operations Director at Vitality Home Health (Sevenoaks)

Many thanks for this review.
We are so pleased our service has been successful with Mum. We do try to be as effective as possible!

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Review of

Vitality Home Health (Gravesham & Dartford)

from L C (Daughter of Client) published on 9 August 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers from Vitality are really lovely people and my dad is really happy with the service and company they provide. The office keeps us up-to-date with any issues or changes. We are all really happy with the service and it gives us peace of mind to know that someone is seeing our dad every day when
we can't be there.

Reply from Debbie Moulton, Operations Director at Vitality Home Health (Gravesham & Dartford)

We are so pleased that Dad and you are so happy with the service we provide. Dad is an absolute pleasure to support and we are thrilled that the service makes such a huge difference to his wellbeing.

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Review of

Vitality Home Health (Gravesham & Dartford)

from D T (Daughter-in-law of Client) published on 7 August 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found Vitality to be extremely professional throughout. The care received by my parents has been exceptional. The carer supplied by Vitality is friendly, extremely attentive, helpful and very professional. We look forward to receiving care from Vitality.

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Review of

Vitality Home Health (Gravesham & Dartford)

from Heather P (Daughter of Client) published on 28 July 2023

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall my father receives a good service especially if the same carer comes every week, if it differs it confuses him and he tends to continue with the confusion for the next few days. The regular carer that cares for my dad is kind, helpful and efficient, my dad likes her very much as I do.

Reply from Debbie Moulton, Operations Director at Vitality Home Health (Gravesham & Dartford)

We are thrilled you like your regular staff member and she works so well with Dad. Sadly, at times of sickness or more recently Jury Service we have no option but to support Dad with another staff member, which we understand can cause issues. Good continuity is a double-edged sword at times. We will be in touch shortly.

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Review of

Vitality Home Health (Gravesham & Dartford)

from Heather K (Cousin of Client) published on 26 July 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have only had care for a week but are pleased with the carers.

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Awards / Recognitions (0)

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Frequently Asked Questions about Vitality Home Health

How many Agencies does Vitality Home Health own?

Vitality Home Health own 2 Agencies.

Which Vitality Home Health Agencies have the highest review score?

Vitality Home Health (Sevenoaks) & Vitality Home Health (Gravesham & Dartford) have the highest review score.
Vitality Home Health in Kent

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