Vitality Home Health (Gravesham & Dartford)

When my 92 yr old husband was discharged from hospital I found needed help to care for him. Of the several care companies I contacted I found Vitality the most helpful and an initial flexible 'care package' was set up. Any requests I made to make changes were dealt with in a friendly and supportive manner. The carers were punctual, respectful and efficient and able to cope with my husband who has dementia and very poor mobility. My regular carer, in particular, was a really helpful young lady and was able to set up a good relationship with him. I have no hesitation in recommending Vitality as a company who will provide on excellent service to those in need to carer.

Since using Vitality we are very pleased with the care shown to my wife, we have found all staff dedicated, dignified, caring, and nothing to much trouble happy smiling, greeting mainly on time despite being in a area of harsh traffic conditions management has been excellent dealing with any issues quickly all in all very pleased with the service and would recomend Vitality Home Care.

Vitality Home Health seemlessly tookover my great support care from another provider during mid February. Subsequent experience of their care has exceeded my expectation with the result I look forward to positive continuance and mobility improvement.

Both my parents are cared for by Vitality home care giving them first class home care.The carers do an excellent job showering and dressing them both followed by nice cup of tea.Carers arrive on time each day happy and smiling.The office is always on hand if any problems,Vitality home care give a great all round service.

Care is excellent. Staff cannot do enough to help. Their duties extend to showering, food, dressing and making the bed. Could not be happier with the service.

Also quarterly reviews are done on time and with compassion of my mums needs and any changes that are required.

All the carers have been kind and understanding with regards to my father's complex needs. Overall a really positive experience and I would highly recommend this company if you're looking for good quality care.

Very pleased with the overall care given by the carers very kind and caring throughout their service nothing was to much trouble always arrived on time promptly staff in the office were very polite and helpful with all the needs we required from them

The domiciliary care provided by Vitality for my frail, elderly mother over the past 9 months has been exemplary. The care assistants have been professional, caring and patient; and the the office staff and management have been highly efficient, making everything run like clockwork. I don't normally leave reviews for goods and services, but in the case of Vitality I have no hesitation in sharing my positive experience.

We have found Vitality Home care first class in every way. The care has been professional and caring. I would recommend Vitality as an excellent service provider.

The care received by may dad has been of a really high standard, there have been the odd very minor issues as you'd expect with any care arrangements that are bedding in but these have been dealt with robustly, quickly and very easily! The management are amazing and approachable and the ladies giving care bring joy and proper care every single day!! We would be lost without them and certainly wouldn't look anywhere else. We have had a few care companies over the years but these are the best by far. Really invested in patient care and best outcomes. Very highly recommended.

Vitality have been understanding of our unique family circumstances and have supported us as much as they have her.

I am very happy with the service provided by Vitality home health. My elderly sister was extremely reluctant to have care other than from myself, but after many years it was affecting my own health and my own family responsibilities. The Supervisors have worked hard to smooth the change for my sister, and myself. They are very helpful and understanding and make sure the carers are fully aware of the tasks they need to complete. Any problems are quickly addressed and I am kept informed of any changes needed, or any concerns the carers have about my sister. I can access an App easily to find what carers are allocated, and to see all the care they have carried out on each visit. All the carers have been kind, caring and efficient and have helped me immensely with looking after my sister. I am very grateful to them all.

I moved my dad's care to Vitality a month ago because I was unhappy with his previous care provider. What a difference! Communication has been fantastic. I am notified if I need to be aware of anything. The care dad has been given is very professional and respectful. The carer comes in 4 times a day and is always punctual. Any unavoidable problems we have been notified about. I like the app where I can see the carers notes and I know that he's been left safe and happy. And even though they don't need to care for mum at the moment she isn't neglected abd gets her cuppa too! Thank you x

Vitality always so respectful to my mother's needs. My mother always felt safe and cared for, even when Mum passed away was so kind.

The company lets me know if there are any major problems and if they are able to deal with them competently.

Carers from Vitality are really lovely people and my dad is really happy with the service and company they provide. The office keeps us up-to-date with any issues or changes. We are all really happy with the service and it gives us peace of mind to know that someone is seeing our dad every day when we can't be there.

We have found Vitality to be extremely professional throughout. The care received by my parents has been exceptional. The carer supplied by Vitality is friendly, extremely attentive, helpful and very professional. We look forward to receiving care from Vitality.

Overall my father receives a good service especially if the same carer comes every week, if it differs it confuses him and he tends to continue with the confusion for the next few days. The regular carer that cares for my dad is kind, helpful and efficient, my dad likes her very much as I do.

We have only had care for a week but are pleased with the carers.